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Panasonic KX-FHD351, Operating Instructions Manual, Page: 83 / 104

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Panasonic KX-FHD351 Operating Instructions Manual Download Page 83

Jams

83

For Fax Advantage assistance, call 1-800-435-7329.

Jams

Recording paper jam 

When the recording paper has 
jammed in the unit

The display will show the following.

PAPER JAMMED

1

Open the front cover by pulling up the 
center part.

2

Push the back cover open button (green) on 
the right side of the unit.
OR
Push the back cover open lever (green) 
inside of the unit.

3

Open the back cover.

4

Remove the jammed recording paper.

Center part

Front cover

Back cover 
open lever (green)

Back cover
open button 
(green)

Back cover

Jammed recording paper

Summary of Contents for KX-FHD351

Page 1: ...customers in the U S A or Puerto Rico REFER TO www panasonic com for customers in the U S A or Puerto Rico Compact Plain Paper Fax with Answering System Model No KX FHD351 General Information Please...

Page 2: ...structions on page 24 to page 27 L Note that the images of copied or received documents will remain on the used ink film Use discretion when disposing of the used ink film L Do not rub or use an erase...

Page 3: ...n authorized service center when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subseq...

Page 4: ...matic Dialing Storing names and telephone numbers into one touch dial 28 Storing names and telephone numbers into navigator directory 29 Editing a stored entry 30 Erasing a stored entry 31 Making a ph...

Page 5: ...Option Transferring recorded messages to another telephone 66 Programmable Features Features Summary Programming 68 Basic features 70 Advanced features 71 Help Error Messages Reports 75 Display 76 Fr...

Page 6: ...hipping and transportation of the unit L The part numbers are subject to change without notice Power cord 1 Part No PFJA1030Z Telephone line cord 1 Part No PFJA02B002Z Handset 1 Part No PFJXE0805Z or...

Page 7: ...per use the legal paper tray L To place an order L If you have any questions about internet orders please contact us at Model No Item Specifications Usage KX FA93 Replacement film 216 mm 70 m 81 2 229...

Page 8: ...ID service page 35 37 K FLASH L To access special telephone services such as call waiting or for transferring extension calls L REDIAL PAUSE L To redial the last number dialed L To insert a pause duri...

Page 9: ...ting during programming Overview Front view A Document guides B Paper tray C Document tray D Recording paper entrance E Recording paper exit F Tension plate G Front cover H Document exit I Microphone...

Page 10: ...r open lever green inside of the unit 3 Open the back cover 4 Insert the gear of blue core of the front ink film roll into the left slot of the unit 1 Insert the rear ink film roll 2 L The ink film is...

Page 11: ...he ink film is wrapped around the blue core at least once 6 Close the back cover securely by pushing down on the dotted area at both ends 1 Close the front cover securely 2 Ink film Gear of blue core...

Page 12: ...ording paper Insert tabs on the paper tray into slots on the back of the unit Note L Do not place the unit in an area where the paper tray may be obstructed i e by a wall etc To use legal size paper L...

Page 13: ...document tray into the slots on the recording paper exit The recording paper will be ejected from the top of the unit after printing The document tray prevents the printed paper from curling Handset...

Page 14: ...1 Fan the stack of paper to prevent a paper jam 2 Pull the tension plate forward and hold open while inserting the paper L The paper should not be over the tab L If the paper is not inserted correctly...

Page 15: ...L The warranty does not cover damage due to power line surges or lightning For additional equipment protection we recommend the use of a surge protector The following types are available TELESPIKE BL...

Page 16: ...tage assistance call 1 800 435 7329 Case 1 Using the fax machine only Telephone wiring image in house or office Connections Fax machine Single telephone line Telephone line cord To a single telephone...

Page 17: ...ess AUTO ANSWER until the following is displayed L The display will show the number of rings before the unit answers a call in TAD FAX mode 3 Press or to select the desired ring setting and press SET...

Page 18: ...435 7329 Case 2 Using the fax machine with an extension telephone Telephone wiring image in house or office Connections Room Extension telephone Fax machine Room Single telephone line Telephone line c...

Page 19: ...L The fax machine will start fax reception Note L You can change the fax activation code in feature 41 page 72 When you are OUT of house or office 1 Set feature 77 to TAD FAX mode page 74 beforehand...

Page 20: ...transmission reception may be disturbed or you may hear interference noise during telephone conversation A filter to prevent this is provided from your service company Please attach the filter to the...

Page 21: ...ess AUTO ANSWER until the following is displayed L The display will show the number of rings before the unit answers a call in TAD FAX mode 3 Press or to select the desired ring setting and press SET...

Page 22: ...tures FEATURE LIST PRESS SET 4 How to store names and telephone numbers in the directory and how to dial them DIRECTORY PRESS SET 5 Help with problems operating the answering device TAD OPERATION PRES...

Page 23: ...e the ringer volume is set to off When a call is received the unit will not ring and will display the following INCOMING CALL Ringer pattern You can select the ringer pattern feature 17 on page 70 The...

Page 24: ...mple August 10 2002 Press 0 8 1 0 0 2 M 08 D 10 Y 02 TIME 12 00AM 5 Enter the correct hour minute by selecting 2 digits for each using the dial keypad Press to select AM or PM Example 10 15PM 1 Press...

Page 25: ...ill be displayed 6 Press MENU Note L You can enter your logo by pressing or in step 4 In this case press to move the cursor see page 26 for details To change capital or lower case letters Pressing the...

Page 26: ...rn to step 1 to enter the next character Display order of characters Keys Characters 1 1 _ 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t...

Page 27: ...will be displayed 6 Press MENU Note L You can enter your fax number by pressing or in step 4 In this case press to move the cursor L The button replaces the digit with a and the button replaces it wit...

Page 28: ...6 for instructions Example NAME JOHN STORE PRESS SET 4 Press SET Example S01 5 Enter the telephone number up to 30 digits using the dial keypad Example S01 1114497 L If you want to enter a hyphen pres...

Page 29: ...ess MENU to exit the program Helpful hint L For your convenience HELP FAX 1 800 435 7329 has been pre programmed If you cannot solve a problem call using this entry page 32 If unnecessary you can eras...

Page 30: ...MARY EDIT PRESS MENU 3 Press MENU Example NAME MARY EDIT DELETE 4 Press Example NAME MARY STORE PRESS SET L If you do not need to edit the name skip to step 6 5 Edit the name see page 26 and page 29 f...

Page 31: ...43 b PETER EDIT PRESS MENU 3 Press MENU Example NAME PETER EDIT DELETE 4 Press DELETE OK YES SET NO STOP L To cancel erasing press STOP 5 Press SET DELETED L The stored name and number are erased Anot...

Page 32: ...until the desired entry is displayed Example LISA 2233445 b LISA EDIT PRESS MENU L If the desired name has not been stored press STOP and dial the number manually 3 Press DIGITAL SP PHONE or lift the...

Page 33: ...later either directly or remotely 1 During a telephone conversation press RECORD 2WAY RECORDING 2 To stop recording press STOP or replace the handset Note L There may be legal restrictions in your sta...

Page 34: ...nformation name telephone number and the time of the call You can view the caller information page 35 and print the caller ID list page 90 Note L If the unit is connected to a PBX Private Branch Excha...

Page 35: ...the document FACE DOWN and press FAX START To change the display of the caller information Press CALLER ID repeatedly after step 2 Example SAM LEE 11 20AM Jul 20 b 1345678901 11 20AM Jul 20 L Check m...

Page 36: ...YES SET NO STOP L To cancel erasing press STOP then MENU 4 Press SET ERASE COMPLETED 5 Press STOP to exit the program Erasing specific caller information 1 Press CALLER ID Example 2 NEW CALLS PRESS NA...

Page 37: ...rectory For station 1 1 Press station 1 STATION 1 DIAL MODE 2 Press SET Example NAME SAM LEE STORE PRESS SET 3 Press SET Example S01 134567 For stations 2 5 1 Press the desired station key 2 Press SET...

Page 38: ...t the resolution Select the desired resolution according to the type of document STANDARD For printed or typewritten originals with normal sized characters FINE For originals with small printing SUPER...

Page 39: ...ransmit the data If the document exceeds the memory capacity sending will be canceled and this feature will be turned off automatically Transmit the entire document manually To stop transmission Press...

Page 40: ...that can be seen through the other side i e newspaper L Check that ink paste or correction fluid has dried completely L To transmit the document with a width of less than standard letter size 216 mm w...

Page 41: ...avigator directory Press or then press or to display the desired entry and press SET L If the desired name has not been stored in navigator directory press STOP and dial the number manually Fax auto r...

Page 42: ...STATION 1 DIAL MODE 3 Press or until the following is displayed STATION 1 BROADCAST 4 Press SET DIR 00 NAVI SET 5 Program entries Using stations 2 5 Press the desired station key Example DIR ANN 01 ST...

Page 43: ...is displayed BROADCAST EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to add is displayed L Navigator Example MARY 15843724123 L Station 2 Exampl...

Page 44: ...EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to erase is displayed L Navigator Example DICK 13281432968 L Station 2 Example PETER S02 19265532...

Page 45: ...pacity sending will be canceled L If one of the entries is busy or does not answer it will be skipped All skipped entries will be redialed up to 2 times after all of the other entries have been called...

Page 46: ...en be played and the other party can then send a fax To stop receiving Press STOP Extension telephone If you use the fax machine with an extension telephone you can receive fax documents using the ext...

Page 47: ...owing is displayed L The display will show the number of rings before the unit answers a call in FAX ONLY mode 3 Press or to change the ring setting to 2 and press SET How to receive calls Just leave...

Page 48: ...e is not required set feature 67 to off page 73 How to receive calls When receiving calls the unit works as a fax and or answering device L If the call is a phone call the answering machine will recor...

Page 49: ...ill automatically start fax reception This service is convenient if you wish to have a different number for fax in a single telephone line To use this service you must subscribe to the Distinctive Rin...

Page 50: ...ENU SYSTEM SET UP PRESS NAVI 2 Press then 3 2 FAX RING PATTERN RING B D 3 Press or to select the ring pattern assigned for fax A Standard ring one long ring B Double ring two short rings C Triple ring...

Page 51: ...ed resolution according to the type of document FINE For printed or typewritten originals with small printing SUPER FINE For originals with very small printing PHOTO For originals containing photograp...

Page 52: ...he following table for the recommended reduction rates Letter 216 mm 279 mm 81 2 11 Legal 216 mm 356 mm 81 2 14 A4 210 mm 297 mm 81 4 1111 16 Example 72 reduced copy Note L If the appropriate reductio...

Page 53: ...il the following is displayed COLLATE ON RESOLUTION 3 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies...

Page 54: ...bout 20 cm 8 inches away from the microphone L The display will show the remaining recording time TAD REC 15s 5 When finished recording press STOP L The unit will repeat your message Adjust the volume...

Page 55: ...SE 2 times L The display will show the following TAD GREETING PRESS SET 3 Press SET ERASE GREETING YES SET NO STOP L To cancel erasing press STOP 4 Press SET GREETING ERASED Note L If you erase your o...

Page 56: ...eone else you can record a voice memo This memo can be played back later either directly or remotely 1 Press RECORD MEMO MESSAGE PRESS SET 2 Press SET L A long beep will sound MEMO RECORDING 3 Speak c...

Page 57: ...Press while listening to the message L If you press within 5 seconds of the beginning of the message the previous message will be played L To play back a specific message press or and search for the m...

Page 58: ...ning to the message you want to erase To erase all the messages Check that you have listened to all of the recorded messages 1 Press ERASE ALL MESSAGES PRESS SET 2 Press SET ERASE MESSAGES YES SET NO...

Page 59: ...Program the remote operation ID beforehand feature 11 on page 70 L Set the unit to TAD FAX mode before going out page 48 L Use a touch tone telephone for remote operations Helpful hint L Please cut of...

Page 60: ...kips a message 4 repeats only the new messages 5 plays back all the messages Answering device remote operation 1 Call your unit 2 Press the remote operation ID during the greeting message 3 Press the...

Page 61: ...ll be played Skipping the greeting message Press 0 during the greeting message playback L The unit will skip the rest of the greeting message Turning the message transfer on or off You must program a...

Page 62: ...the desired mailbox number 1 or 2 Thank you 2 Record your own mailbox greeting message if necessary page 63 Suggested message This is personal name Please leave your name and message after the beep 3...

Page 63: ...ak clearly about 20 cm 8 inches away from the microphone L The display will show the remaining recording time Example BOX1 REC 15s 6 When finished recording press STOP L The unit will repeat your mess...

Page 64: ...nd page 58 for details To repeat a message To skip a message To stop playback To change the playback speed To erase a specific message To record a memo message into a mailbox 1 Press 2 times MAILBOX 2...

Page 65: ...message it will be played 3 Enter the mailbox password default setting 555 L If you have programmed your own mailbox password enter it instead of 555 Note L For details on remote operation see page 5...

Page 66: ...corded transfer greeting message L You can record your own transfer greeting message 5 Enter the remote operation ID and retrieve the message using the remote operation page 59 to page 61 Recording yo...

Page 67: ...ives an incoming voice message 1 Press MENU 2 Press then 7 0 PAGER CALL MODE OFF 3 Press or to select ON L If this feature is not required select OFF 4 Press SET 5 Enter your pager number up to 30 dig...

Page 68: ...until the desired setting is displayed L This step may be slightly different depending on the feature 4 Press SET L The setting you selected is set and the next feature will be displayed 5 To exit pro...

Page 69: ...the desired setting is displayed L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programm...

Page 70: ...lect from 1 2 default 3 4 TOLL SAVER and RINGER OFF See page 48 for details Code 06 Changing the ring setting in FAX ONLY mode FAX RING COUNT RINGS 3 To change the number of rings before the unit answ...

Page 71: ...hours in advance of the desired time To send a document 1 Insert the document 2 Follow steps 1 to 4 on page 69 3 Press or to select ON 4 Press SET 5 Enter the fax number 6 Press SET 7 Enter the trans...

Page 72: ...ON You will hear a beeping sound OFF default Deactivates this feature Code 43 Setting the recording time alert REC TIME ALERT MODE OFF To alert you with beeps when there is less than 60 seconds of re...

Page 73: ...ing the recording time for your own TAD FAX greeting message GREETING TIME MODE 16s 16s default Up to 16 seconds 60s Up to 60 seconds See page 54 for details Code 55 Greeting message for mailbox 1 BOX...

Page 74: ...un out of paper Check with the other party L The connecting tone volume cannot be adjusted ON default You will hear connecting tones OFF Deactivates this feature Code 77 Changing the receiving mode in...

Page 75: ...e document is jammed Remove the jammed document page 86 ERROR NOT YOUR UNIT Code 54 59 70 L A transmission or reception error occurred because of a problem with the other party s fax machine Check wit...

Page 76: ...led paper COVER OPEN L The back cover is open Close it DIRECTORY FULL L There is no space to store new entries in navigator directory Erase unnecessary entries page 31 FAX IN MEMORY L The unit has a d...

Page 77: ...machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field PAPER JAMMED L A recording paper jam occurred Clear the jammed paper page 83 PLEASE WAIT L The u...

Page 78: ...pressing AUTO ANSWER L If you use a Distinctive Ring service turn AUTO ANSWER off so that the fax machine is in TEL mode L If you use a Distinctive Ring service make sure you have set the same ring pa...

Page 79: ...rings of feature 06 page 70 L The greeting message is too long Shorten the message page 54 The display shows the following but faxes are not received CONNECTING L The incoming call is not a fax Chang...

Page 80: ...which side to print on Try turning the paper over L You may have used paper with a cotton and or fibre content that is over 20 such as letterhead or resume paper We recommend smooth paper such as Hamm...

Page 81: ...ush the back cover open lever green inside of the unit 3 Open the back cover 4 Remove the used core and the used ink film 5 Remove the stoppers and tags from the new ink film 6 Insert the gear of blue...

Page 82: ...he dotted area at both ends 1 Close the front cover securely 2 L The following message will be displayed while the unit is checking that there is no slack in the ink film PLEASE WAIT Note L The ink fi...

Page 83: ...APER JAMMED 1 Open the front cover by pulling up the center part 2 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 3 Open...

Page 84: ...back cover securely by pushing down on the dotted area at both ends 1 Close the front cover securely 2 7 Remove the recording paper and straighten Pull the tension plate forward and hold open while i...

Page 85: ...the recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward and hold open while ins...

Page 86: ...ams sending 1 Open the front cover by pulling up the center part Remove the jammed document carefully 2 Close the front cover securely Note L Do not pull out the jammed paper forcibly before opening t...

Page 87: ...center part 3 Clean the document feeder rollers and rubber flap with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Caution L Do not use paper products such as pape...

Page 88: ...rt 3 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 4 Open the back cover Remove the ink film 5 Clean the thermal head w...

Page 89: ...blue core at least once 7 Close the back cover securely by pushing down on the dotted area at both ends 1 Close the front cover securely 2 8 Connect the power cord and the telephone line cord Ink film...

Page 90: ...ur unit If the test print has a smudge or blurred points or lines clean the thermal head page 88 Broadcast programming list provides you with entries which are stored in the broadcast feature page 42...

Page 91: ...THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR L If you subscribe to openLCR service the unit will sta...

Page 92: ...NLOAD IN PROCESS L The fax machine will automatically receive the rate table on this page Updating the rate table downloading the rate table If you register through openLCR web site or move to another...

Page 93: ...ly again L If the display shows the following the Caller IQ feature is set to off SET LCR TO ON Set the Caller IQ feature to on by referring to page 92 Automatic download The fax machine will automati...

Page 94: ...mm 196 lines inch in fine photo resolution 15 4 lines mm 392 lines inch in super fine resolution Photo resolution 64 level Scanner type Contact Image Sensor Printer type Thermal Transfer on plain pape...

Page 95: ...ng the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper feeding and best print quality we recommend using long grained paper L Do not use paper...

Page 96: ...ormation please contact a Factory Servicenter or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment...

Page 97: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment...

Page 98: ...n or Mail In Service For Carry In or Mail In Service in the United States call 1 800 HELP FAX 1 800 435 7329 For assistance in Puerto Rico call Panasonic Sales Company 787 750 4300 or fax 787 768 2910...

Page 99: ...AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY For product service Call toll free 1 800 HELP FAX 1 800 435 7329 for the location of an authorized servicenter For o...

Page 100: ...d please contact 1 900 555 PANA 1 900 555 7262 for support on a fee basis Web Site www panasonic com for customers in the USA or Puerto Rico ONLY You can purchase parts accessories or locate your near...

Page 101: ...D list 71 31 Distinctive Ring 49 32 Ring pattern 50 34 Quick scan 39 51 71 36 Receiving reduction 72 39 Display contrast 72 41 Remote fax activation code 19 72 42 Message alert 72 43 Recording time al...

Page 102: ...arge 52 Reduce 52 D Date and time Feature 01 24 70 Delayed transmission Feature 25 71 Dialing mode Feature 13 70 Display Contrast Feature 39 72 Error messages 76 Distinctive Ring service Feature 31 49...

Page 103: ...operation ID Feature 11 70 Reports Broadcast programming 90 Broadcast sending 45 Caller ID 34 71 90 Journal 39 90 Power down 80 Printer test 90 Sending 39 70 Setup 90 Telephone number 90 Reset Feature...

Page 104: ...is to mail in or carry in your fax to one of our Regional Service centers where the unit will be repaired and returned to you Instructions If you choose to receive a replacement unit under the Fax Adv...

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