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Panasonic KV-S8147, Operating Manual

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Panasonic KV-S8147 Operating Manual Download Page 97

Symptom

Possible Cause

Remedy

Scanned image is skewed.

The document guides are not
adjusted to the size of the
document to be scanned, or the
document to be scanned is set
slanted on the feed tray.

Adjust the document guides
properly to the size of the
document to be scanned. (page
43)

Right and left sides of the document
to be scanned are not the same in
height, because of curling or
folding.

Flatten the document (page 40)
and load it again after reducing the
number of sheets.

The image for a scanned
document is blank.

The document to be scanned was
loaded upside down.

Load the documents with the
surface to be scanned facing up.

Vertical streaks appear on
the scanned document.

The scanning glasses are dirty.

Clean the conveyor and scanning
glasses. (page 68)

The scanning density is
uneven.

The scanning glasses are dirty.

Clean the conveyor and scanning
glasses. (page 68) If cleaning does
not improve the scanning density,
perform shading adjustment. (page
99)

The color of the scanned
document is extremely
different from the original
document.

The settings of the computer
monitor are wrong.

Adjust the computer monitor
settings.

Depending on the documents
scanned, the color of documents
may not be scanned properly. For
example, the color of a highlighter
pen may be scanned lighter than it
appears.

Setting the value for [Chroma]
higher in the scanning conditions
may solve this problem.

Dark spots or noise appear
on the scanned documents.

The scanning glasses are dirty.

Clean the conveyor and scanning
glasses. (page 68)

There are noise or wave
patterns (moire patterns) on
the scanned image.

The scanning resolution settings,
combined with patterns within the
scanned image, may cause this
problem.

Change the scanning resolution or
turn the Moire Reduction function
ON, and perform scanning again.
About Moire Reduction function,
refer to the Image Capture Plus,
TWAIN, or ISIS help.

There is a noise louder than
normal when a short
document exits the unit.

The motor speed control may cause
a louder noise when a short
document exits the unit. This
operation is normal.

—

If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance. (U.S.A. only)

11.1 Troubleshooting

97

Summary of Contents for KV-S8147

Page 1: ...ntain information on operating the scanner Before reading these instructions please read the Quick Installation Guide enclosed with this unit Keep all documentation in a safe place for future reference Current model availability depends on your country area Please contact your dealer ...

Page 2: ...ft Windows operating system hereafter Windows Windows XP refers to the Microsoft Windows XP operating system hereafter Windows XP Windows Vista refers to the Microsoft Windows Vista operating system hereafter Windows Vista The screen shots used in this manual may differ from the screens displayed on your computer Letter size This is the standard paper size of 8 5 in 11 in used in the United States...

Page 3: ...nd software About the Software Help Each software contains help files For details about viewing the help files see 4 4 2 To view the help page 19 Software Manual CD ROM Contents Drivers Device Driver TWAIN ISIS Applications Image Capture Plus 1 Utilities User Utility Scan Button Setting Tool Documents 2 Operating Manual Control sheet 3 1 Image Capture Plus is a Panasonic original application for c...

Page 4: ...use a USB 2 0 USB 3 0 interface If you connect the unit to a USB hub it is not guaranteed to work About Consumables and Optional Accessories Consumables Part Name Part Number Notes Roller exchange kit KV SS064 See 9 3 Replacing the Rollers page 77 Roller cleaning paper KV SS03 See Roller Cleaning Paper page 9 Ink cartridge KV SS021 See 10 1 Installing the Imprinter Unit and Ink Cartridge page 83 O...

Page 5: ... 5 3 3 1 Function Setting screen 29 5 3 3 2 Counter screen 30 5 3 3 3 Maintenance screen 31 6 Basic Operations 32 6 1 Turning ON OFF the unit s power 32 6 2 Returning from sleep mode 33 6 3 Opening the ADF door 33 6 4 Closing the ADF door 34 6 5 Opening the imprinter door 35 6 5 1 Opening the pre imprinter door 35 6 5 1 1 When installing uninstalling the imprinter unit and ink cartridge 35 6 5 1 2...

Page 6: ...the Outside of the Scanner 66 9 2 Cleaning the Inside of the Scanner 67 9 2 1 Cleaning the Conveyor and Scanning Glasses 68 9 2 2 Cleaning the Sensors 69 9 2 3 Cleaning the Rollers 70 9 2 4 Cleaning Mode 74 9 2 5 Clearing the Counter After Cleaning the Rollers 76 9 3 Replacing the Rollers 77 9 3 1 Clearing the Counter After Replacing the Rollers 82 10 Optional Imprinter Unit 83 10 1 Installing the...

Page 7: ...scan them Mechanical Deskew KV S8147 only In addition to adjusting skewed documents via the software this scanner supports the mechanical deskew function that detects skew in documents before they are scanned and adjusts the document using the feeding mechanism Stapled Document Detection This scanner has a stapled document detection that detects documents that contain staples and stops scanning be...

Page 8: ...g apparatus Do not place the unit near apparatus which generate electronic or magnetic noise Protect the unit from static electricity Do not move the unit immediately from a cold place to a warm place It may cause condensation which may damage the unit Using the unit immediately will cause the document scanning to be imperfect To avoid this clean the inside rollers with a dry and soft cloth leave ...

Page 9: ... scanned data is the responsibility of the user In particular pay attention to the following points Make sure you have the same number of pages for important documents both before and after scanning and take care not to leave any pages in the scanner Periodically back up important data When having your computer or hard disk serviced or when disposing of your computer or hard disk completely erase ...

Page 10: ... USB cable Software Manual CD ROM Drivers Applications Utilities Documents Quick Installation Guide Double feed prevention roller Shading paper See 11 3 Shading Adjustment page 99 when performing shading adjustment Attachment guide R L For details see 7 2 6 When using the attachment guide R L page 56 Notice It is highly recommended to keep the original carton and all packing materials They are nec...

Page 11: ... documents Feed extension tray Document guides Power button Operation panel For details see 5 Operation Panel page 20 Document guides selector The left and right document guides move separately The left and right document guides move together Pre imprinter door You open this door when installing the optional imprinter unit or ink cartridge For details about installing the imprinter unit refer to 1...

Page 12: ... door when installing the optional imprinter unit or ink cartridge For details about installing the imprinter unit refer to 10 1 2 Install the imprinter as the post imprinter page 86 USB connector USB cable Fan exhaust vent Straight path exit area Power cord AC inlet Paper path selector You can select the paper path for documents U turn path front exit Straight path rear exit Accessory box Use thi...

Page 13: ... immediately from a cold place to a warm place It may cause condensation which may damage the unit Using the unit immediately will cause the document scanning to be imperfect To avoid this clean the inside rollers with a dry and soft cloth leave the unit in a warm place for 1 or 2 hours and then use the unit after you make sure that the inside of the unit has dried If you use the straight path rea...

Page 14: ...nly selected items Note Normally it is recommended to select Complete 1 Check that the unit has been turned off If the power is turned on turn off the unit s power page 33 2 Insert the Software Manual CD ROM into the CD DVD drive on your computer The setup window will appear Note If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double click CDRun exe in ...

Page 15: ... Remove the shipping screw Location of the shipping screw 2 1 The ADF door will not open unless you remove the shipping screw Notice Store the removed shipping screw in the accessory box 4 Open the ADF door page 33 5 Remove all tape and cushioning 4 3 Installing the Unit 15 ...

Page 16: ...1 7 Install the new double feed prevention roller i Press the lever to the left side and install the right hole of the roller onto the shaft 1 3 2 ii Align the left side roller s hole with the shaft 1 5 4 iii Return the lever to the original position and insert the shaft into the hole 4 3 Installing the Unit 16 ...

Page 17: ... the double feed prevention roller cover by pushing it until it clicks into place 1 1 2 Make sure that the left and right rubber parts of the double feed prevention roller are located in the center of the holes of the double feed prevention roller cover Make sure that the double feed prevention roller cover does not stick up If the double feed prevention roller cover is not completely closed damag...

Page 18: ...lect the language used on the LCD using or of the cursor button and then press the Enter button to complete your selection You can change the language used on the LCD For details see 6 6 Changing the language used on the LCD page 38 Notice When the feed tray is closed and the unit s power is turned on the feed tray will open automatically Pay attention that your fingers or anything do not get pinc...

Page 19: ...nasonic Document Scanner section on the Apps screen 4 4 2 To view the help For Image Capture Plus 1 Select All Programs Panasonic Image Capture Plus Image Capture Plus Help For User Utility or Scan Button Setting Tool 1 Select All Programs Panasonic Scanner Tools 2 Select that item s help Note In Windows 8 select the Panasonic Document Scanner section on the Apps screen For TWAIN or ISIS 1 Click t...

Page 20: ...ge 25 Menu button Displays the Menu screen page 29 You can access the Function Setting screen page 29 the Counter screen page 30 and the Maintenance screen page 31 from the Menu screen Job button Displays the job screen page 28 Back button Returns the LCD to the previous screen Skip button If you press this button after a double feed or a dog eared document is detected and scanning has been paused...

Page 21: ...ou set Wait Key for Manual Feed Mode in your application software pushing this button starts scanning For details about Manual Feed Mode refer to the Image Capture Plus TWAIN or ISIS help Manual feed button Switches between manual and automatic feeding For details see 7 2 3 Using Manual feeding page 49 Manual feed LED Green Lights when manual feeding is selected For details see 5 1 About LED page ...

Page 22: ...Press the power button of the scanner to turn it on You can enable disable the power off feature and change the time until the scanner turns off in User Utility 2 For details about the error refer to 11 2 Error Messages page 98 or check in User Utility 3 If no operation is performed for 15 minutes or longer the scanner will enter sleep mode automatically to conserve energy Press any button except ...

Page 23: ...ine and the job name is displayed on the second line When a job is not set Ready to Scan is displayed Note Messages are also displayed depending on the scanner s status Example Status display area The setting status is displayed for the position of the feed tray the paper thickness mode etc Icon display area The unit s status is displayed using icons Note When the unit is in sleep mode the LCD wil...

Page 24: ...ing is set Scanner is connected to a computer Scanner is not connected to a computer U turn path front exit is set Straight path rear exit is set Roller cleaning notification Roller replacement notification Glass cleaning notification 5 2 Home screen of the LCD 24 ...

Page 25: ...ayed you will return to the Home screen Error screen The Error screen is displayed when an error has occurred Job screen page 28 The Job screen is displayed when pressing the Job button Menu screen page 29 The Menu screen is displayed when pressing the Menu button Function Setting screen page 29 Counter screen page 30 Maintenance screen page 31 5 3 Using operation panel 25 ...

Page 26: ...tion while manual feeding is set Paper thickness mode Select using or of the cursor button Change the paper thickness setting when feeding thick paper causes double feeding or feeding errors For details see 5 3 1 2 Changing the paper thickness mode page 28 You cannot make this selection while manual feeding is set The height of the exit tray The following functions are enabled only when the pre im...

Page 27: ... tray The possible height adjustments of the feed tray are shown below Height Sheets 1 LCD display Icons Settings Can be enabled disabled 50 Always enabled 150 Tray Position 6 Yes 2 250 Tray Position 5 Yes 2 350 Tray Position 4 Yes 2 Enabled by default 450 Tray Position 3 Yes 2 550 Tray Position 2 Yes 2 650 Tray Position 1 Yes 2 750 Always enabled 1 The number of sheets for 80 g m 21 lb paper 2 Fo...

Page 28: ... 157 g m 10 6 lb 41 8 lb Use when scanning paper of standard thicknesses copy paper etc Thick paper mode 157 g m 255 g m 41 8 lb 68 lb Use when scanning thick paper or paper with a smooth or shiny surface post cards drawing paper etc Automatic mode 20 g m 255 g m 5 2 lb 68 lb Use when scanning paper of varying thickness The scanning speed will be slow Notice The paper thicknesses in the table abov...

Page 29: ...on to complete your selection Setting contents Items Contents USB ID Displays the scanner s USB serial number Language Sets the language used on the LCD Sleep min Sets the time before entering sleep mode 1 to 240 min Auto Off Enables On or disables Off the power auto off function Auto Off hour Sets the time before the auto off function activates 1 min to 72 hrs Auto Off min LCD Brightness Sets the...

Page 30: ...zzers etc 5 3 3 2 Counter screen Select the counter using or of the cursor button and press the Enter button to complete your selection The types of selectable counters are shown below Setting contents Items Contents Scan Counter The number of documents scanned during the scanning process The scanned quantity is cleared each time you start scanning User Counter The number of documents scanned unti...

Page 31: ... 3 3 Maintenance screen Sets the following functions Select an item using or of the cursor button and press the Enter button to complete your selection Setting contents Items Contents Cleaning Mode Starts Cleaning Mode For details see 9 2 4 Cleaning Mode page 74 Pre Imprinter setting Uses this feature when installing the pre imprinter and installing or removing the ink cartridge For details see 10...

Page 32: ...Operation Panel page 20 Turning ON the unit s power 1 Press the power button If the unit s power is turned on while the feed tray is closed the feed tray will open automatically When turning on the unit s power the exit tray will move up or down depending on the scanner s status 6 Basic Operations 32 ...

Page 33: ...anything do not get pinched in the feed tray or the exit tray 6 2 Returning from sleep mode For details about operation panel refer to 5 Operation Panel page 20 1 Press any button other than the power button on the operation panel 6 3 Opening the ADF door 1 Remove all documents from the exit tray 2 Pull the ADF door release upwards and open the ADF door 2 1 6 2 Returning from sleep mode 33 ...

Page 34: ...6 4 Closing the ADF door 1 Push both sides of the ADF door down slowly until it clicks into place Notice Pay attention that your fingers or anything do not get pinched 6 4 Closing the ADF door 34 ...

Page 35: ...m the exit tray 2 Press the menu button 3 Use or of the cursor button to select Maintenance 4 Press the Enter button to complete your selection The Maintenance screen is displayed 5 Use or of the cursor button to select Pre Imprinter setting 6 Press the Enter button to complete your selection 7 Press the Start Stop button The exit tray moves up and the unit powers off automatically Pay attention t...

Page 36: ...9 Open the pre imprinter door 6 5 1 Opening the pre imprinter door 36 ...

Page 37: ...ow when changing the imprinter printing position etc 1 Press of the cursor button for 1 second or more The exit tray will move up Pay attention that your fingers or anything do not get pinched The exit tray will move up only when the pre imprinter is installed 2 Raise the exit tray 1 3 Open the pre imprinter door 6 5 1 Opening the pre imprinter door 37 ...

Page 38: ...age used on the LCD You can change the language used on the LCD 1 Press the menu button 2 Press the Enter button to complete your selection 3 Press of the cursor button once 4 Use or of the cursor button to select a language used on the LCD 5 Press the Enter button to complete your selection 6 5 2 Opening the post imprinter door 38 ...

Page 39: ...to the document may occur 7 1 1 Compatible Paper Paper size Width Length The compatible paper sizes for this unit are as follows Width 48 mm 307 mm 1 9 in 12 09 in Length Automatic feeding 70 mm 432 mm 2 8 in 17 in Manual feeding KV S8147 70 mm unlimited 2 8 in unlimited 1 KV S8127 110 mm unlimited 4 3 in unlimited 1 1 Using Long Paper you can scan a long document to a series of split scanned imag...

Page 40: ...woodfree paper is the recommended paper type Curl and Folding Documents must also meet the following conditions Curl Feeding direction Less than 10 mm 0 4 in Folding Less than 10 mm 0 4 in Feeding direction Paper capacity for the feed tray Number of sheets Conditions size paper basis weight type 500 A3 80 g m 21 lb High quality woodfree paper 750 A4 80 g m 21 lb High quality woodfree paper Note Th...

Page 41: ...ay not be scanned properly Curled wrinkled or folded documents Carbon paper Perforated or punched paper Coated paper Chemical paper such as carbonless copy paper Paper with wood content Extremely smooth shiny paper or paper that is highly textured Documents without a consistent thickness such as laminated documents Note Papers with a glossy surface such as coated papers are susceptible to damage s...

Page 42: ...er to 9 2 Cleaning the Inside of the Scanner page 67 Reduce the number of sheets of paper loaded on the feed tray Change the orientation portrait landscape of the placed documents In the scan settings set Feeding Speed to Slow 1 Scan the documents using manual feeding Scan the documents using straight path rear exit 1 For details about configuring the scan settings refer to the Image Capture Plus ...

Page 43: ... Scanning Documents 1 Adjust the document guides slightly larger than the actual size of the documents 1 2 Pull out the feed extension tray relative to the length of the documents 7 2 Scanning Documents 43 ...

Page 44: ...documents hold firmly and pull them apart as shown in the illustration 1 2 3 Repeat these steps as necessary 4 Carefully align the documents 5 Place the documents on the feed tray with the side to be scanned facing up Then push the documents in the direction of the arrow until they stop 1 2 Notice The height of the documents should not exceed the limit mark on the document guide Exceeding the limi...

Page 45: ...s 70 mm 2 75 in or less see 7 2 6 When using the attachment guide R L page 56 When scanning documents with pages of different sizes at one time see 7 2 5 When Scanning Documents with Pages of Different Sizes at One Time page 51 To secure the document guides lower the document guide lock 1 2 7 2 Scanning Documents 45 ...

Page 46: ...ot high enough pinch the top of the right and left document guides 8 Adjust the exit extension tray to match the size of the documents 1 9 Raise the exit stopper according to the size of the documents 3 2 1 7 2 Scanning Documents 46 ...

Page 47: ...ou can also start up applications automatically to scan documents Push Scan For details about Push Scan see 7 3 2 1 Performing push scan page 59 Remove documents from the exit tray after they have been scanned Feed tray moves upwards when scanning is started Keep fingers away In case of emergency pull the ADF door release upwards Do not apply excessive force to the feed tray or the exit tray 7 2 S...

Page 48: ...t path rear exit Straight path rear exit is recommended to scan stiff or thick documents U turn path front exit is recommended for normal use Notice If you select straight path rear exit please note the following Enough space behind the unit is required for the documents to exit Post imprinter is not available The order of the exited documents is reversed The order of the exited documents may be a...

Page 49: ...The feed tray will move up Note Double feed detection is not available when using manual feeding Minimum length of documents is 110 mm 4 33 in when using manual feeding KV S8127 only When manual feeding is set you cannot change the position of the feed tray because the feed tray is fixed at the uppermost stage Exit tray capacity is 100 sheets 1 1 When manual feeding is OFF automatic feeding exit t...

Page 50: ... Normal documents Straight path rear exit Stiff or thick documents Documents that caused a paper jam in the U turn path front exit Manual feeding U turn path front exit Bound documents Important documents that require care in handling Straight path rear exit Thick documents Envelopes Thin booklets Documents that caused a paper jam in the U turn path front exit 7 2 4 Feeding method and paper path b...

Page 51: ...ument guides accordingly Exiting sheets may become out of order on the exit tray Documents may need to be reordered after they are scanned It is recommended to enable Deskew and Automatic Crop because the document guides may not be functioning Refer to the Image Capture Plus TWAIN or ISIS help 1 Slide the document guides selector in the direction shown in the illustration until the and marks are a...

Page 52: ...n the documents sheet by sheet at one corner as shown below Documents that stick together are not aligned correctly at one corner or are at an angle cannot be fed correctly A B C A 7 2 5 When Scanning Documents with Pages of Different Sizes at One Time 52 ...

Page 53: ... be fed correctly 2 A 1 3 Notice The height of the documents should not exceed the limit mark on the document guide Exceeding the limit mark may cause a paper jam or skewing Depending on the types of paper the document may not be fed smoothly In such case reduce the number of sheets of the document 5 Adjust the left and right document guides to the width of the documents A 1 7 2 5 When Scanning Do...

Page 54: ...in and adjust the document guide according to the size of the document to be scanned Notice Make sure to align the document pages along one side Make sure that the center of the smallest sheet of the document will be fed to the center of the paper slot To secure the document guides lower the document guide lock 7 2 5 When Scanning Documents with Pages of Different Sizes at One Time 54 ...

Page 55: ... the direction shown in the illustration until the and marks are aligned 2 1 2 Completely spread apart the document guides 3 Slide the document guides selector in the direction shown in the illustration until the and marks are aligned 1 2 7 2 5 When Scanning Documents with Pages of Different Sizes at One Time 55 ...

Page 56: ...n below 1 Install the attachment guide L to the left document guide 2 Install the attachment guide R to the right document guide 1 Notice After using the attachment guide R L put them back in the accessory box The height of the documents should not exceed the limit mark Exceeding the limit mark may cause a paper jam or skewing 7 2 6 When using the attachment guide R L 56 ...

Page 57: ...is not feeding well when manual feeding and straight path rear exit are used feed documents using the following procedure 1 Start scanning 2 Insert the document as shown in the illustration until the paper feed roller rotates 3 Insert the document further until the paper feed roller picks up the document then let go of the document 7 2 7 When feeding stiff or thick documents 57 ...

Page 58: ...ode press any button except the power button on the scanner s operation panel to return to ready mode first 7 3 2 Selecting the behavior of push scan Select the behavior of push scan using the Scan Button Setting Tool 1 Double click the icon in the notification area of the task bar to open the Scan Button Setting Tool In Windows 8 open the Scan Button Setting Tool on the Desktop screen 2 Select To...

Page 59: ...p 1 Press the job button 2 Use or of the cursor button to select a group 3 Use or of the cursor button to select a job 4 Press the Enter button to complete the job selection 5 Place the documents on the feed tray When Touch Free Scanning is selected scanning will start When Single Touch Scanning is selected press the Start Stop button to start scanning 7 3 2 Selecting the behavior of push scan 59 ...

Page 60: ...ght click the scanner icon to display the Scan properties screen If you are using Windows Vista Control Panel Scanners and Cameras select the scanner icon and then click the Properties button If you are using Windows XP Control Panel Scanners and Cameras right click the scanner icon to display the Properties screen 2 Click the Events tab 3 Check that Scan Button Setting Tool is selected as the pro...

Page 61: ...the Enter button to complete your selection 4 Use or of the cursor button to select Count Only Mode 5 Press the Enter button to complete your selection LCD display 6 Set the documents on the feed tray 7 Press the Start Stop button Begins document feeding and counting The number of pages will be displayed on the LCD 8 Remove the documents from the exit tray To count more documents repeat steps 6 to...

Page 62: ...heets from the included CD ROM B S i m p l e x A Documents Control sheet Code Documents 7 5 1 Control sheet functions Simplex Duplex Binary 256 level gray Color Dynamic Threshold Dither Error diffusion Function 1 9 Separation Sheet For details about control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help For details about separation sheets refer to Detect Separati...

Page 63: ... control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help 7 5 2 1 Printing control sheets In order to print control sheets Adobe Reader must be installed on your computer Refer to the instruction manual for your printer for details about changing print settings 1 Insert the included CD ROM into the CD DVD drive on your computer The setup window will appear Note If ...

Page 64: ...ng to the following procedure 1 Remove all documents from the exit tray 2 Close the exit extension tray 3 Open the ADF door page 33 4 Remove the jammed document If the document is jammed inside the scanner remove it from the inside of the ADF door as shown in the illustration 8 Clearing Paper Jams 64 ...

Page 65: ...ent is jammed in the exit area pull it forward as shown in the illustration 5 Close the ADF door page 34 Notice Close the ADF door after confirming that no documents remain inside the unit 8 1 Clearing Paper Jams 65 ...

Page 66: ...USB cable Do not use commercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage Clean the scanner at least once a month 1 Clean the outside of the scanner with a soft slightly damp cloth 2 Remove dirt and dust from the fan exhaust vent with a brush 9 Care and Maintenance 66 ...

Page 67: ...sily generate fibrous dust Used to clean the conveyor and scanning glasses Thin cotton swab Used to clean the sensors Roller cleaning paper KV SS03 Recommended for use in cleaning the rollers If you do not have the roller cleaning paper use a soft cloth with a small amount of isopropyl alcohol or water Do not use commercially available cleaners detergent thinner or benzine Doing so may cause defor...

Page 68: ...ry cloth wipe off any dirt on the conveyor and scanning glasses If the dirt does not come off use a soft slightly damp cloth Location of the conveyor and the scanning glasses for cleaning 1 2 Conveyor Scanning glasses 9 2 1 Cleaning the Conveyor and Scanning Glasses 68 ...

Page 69: ...e sensors with a cotton swab Location of the sensors for cleaning 1 2 2 5 4 3 3 1 2 2 5 6 4 3 3 8 7 Waiting sensor Skew sensor Double feed detector Slip detector sensor Starting sensor Paper sensor Exit sensor Jam sensor 9 2 2 Cleaning the Sensors 69 ...

Page 70: ... direction indicated by the arrows in the illustration If you wipe too hard you may damage or misalign the roller For instructions on how to remove the double feed prevention roller see 9 3 Replacing the Rollers page 77 Wipe dirt off of the other rollers in the directions indicated by the arrows in the illustration Use your finger to rotate the roller and wipe dirt off of the entire surface of the...

Page 71: ...Location of rollers 2 1 4 3 3 4 4 5 9 2 3 Cleaning the Rollers 71 ...

Page 72: ...3 6 4 3 9 2 3 Cleaning the Rollers 72 ...

Page 73: ...ers Conveyor rollers For details about cleaning the conveyor rollers see 9 2 4 Cleaning Mode page 74 Double feed prevention roller Exit roller For details about cleaning the exit roller see 9 2 4 Cleaning Mode page 74 9 2 3 Cleaning the Rollers 73 ...

Page 74: ...el refer to 5 Operation Panel page 20 Notice Do not touch the conveyor rollers and exit roller while they are rotating Use Cleaning Mode only to clean the conveyor rollers and exit roller 1 Close the ADF door page 34 2 Plug in the power cord 3 Turn ON the unit s power page 32 4 Press the menu button 5 Use or of the cursor button to select Maintenance 6 Press the Enter button to complete your selec...

Page 75: ...ess the Start Stop button on the scanner to rotate the rollers a small amount iii Repeat these steps until all surfaces of all rollers are cleaned 11 Close the ADF door page 34 12 Press the back button to exit Cleaning Mode Note Cleaning Mode can be started from User Utility For details refer to the User Utility help 9 2 4 Cleaning Mode 75 ...

Page 76: ...e or of the cursor button to select Counter 3 Press the Enter button to complete your selection 4 Use or of the cursor button to select Clear Clean Roller Counter 5 Press the Enter button to complete your selection Note The After Clean Roller Counter can also be cleared from User Utility For details refer to the User Utility help 9 2 5 Clearing the Counter After Cleaning the Rollers 76 ...

Page 77: ...other factors the actual lifetime of the rollers may be shorter The number of sheets scanned can be checked on the LCD For details see 5 3 3 2 Counter screen page 30 1 Turn off the unit s power page 33 2 Open the ADF door page 33 3 To open the paper feed roller cover grab it from both sides and pull it towards you 4 Turn the notch of the roller towards you and with the notch open remove the paper ...

Page 78: ...h the shaft through until it clicks into place 7 Move the levers downwards 1 8 Move the levers outwards and remove the separation roller 1 2 9 Open the Roller exchange kit KV SS064 optional and take out the new separation roller 9 3 Replacing the Rollers 78 ...

Page 79: ...rt the new separation roller 11 Move the levers inwards so that the shaft enters the holes of the both sides of the roller 1 2 1 2 3 12 Move the levers upwards to fit the grooves 1 9 3 Replacing the Rollers 79 ...

Page 80: ...f the arrow until it clicks into place 14 Put your fingers on the indents of the double feed prevention roller cover and pull it upwards to remove it 1 15 Push the lever to the left and remove the double feed prevention roller 1 1 2 2 9 3 Replacing the Rollers 80 ...

Page 81: ...pushing it until it clicks into place 1 1 2 Make sure that the left and right rubber parts of the double feed prevention roller are located in the center of the holes of the double feed prevention roller cover Make sure that the double feed prevention roller cover does not stick up If the double feed prevention roller cover is not completely closed damage or paper jams may occur 19 Close the ADF d...

Page 82: ...e or of the cursor button to select Counter 3 Press the Enter button to complete your selection 4 Use or of the cursor button to select Clear Replace Roller Counter 5 Press the Enter button to complete your selection Note The After Replace Roller Counter can also be cleared from User Utility For details refer to the User Utility help 9 3 1 Clearing the Counter After Replacing the Rollers 82 ...

Page 83: ... in the scanned image Notice Do not use the imprinter to print on water repellent documents such as film coated paper some kinds of copy paper etc These documents repel ink and the ink may stain the inside of the scanner for example the rollers If imprinter ink has stained parts of the scanner clean them by using the Roller cleaning paper KV SS03 The imprinter unit or ink cartridge should only be ...

Page 84: ...g the operation panel 2 Pass the cable through the opening of the pre imprinter door 3 After aligning the pins on both sides with the slits in the body of the scanner insert the pins until they are immobilized by the springs 1 2 3 4 4 Install the ink cartridge page 90 10 1 1 Installing the imprinter as the pre imprinter 84 ...

Page 85: ...5 Close the pre imprinter door 6 Turn the flap up and connect the cable Notice Check the orientation of the connector before insertion 10 1 1 Installing the imprinter as the pre imprinter 85 ...

Page 86: ... 38 3 Connect the cable Notice Check the orientation of the connector before insertion 4 After aligning the pins on both sides with the slits in the body of the scanner insert the pins until they are immobilized by the springs 1 3 4 2 5 Install the ink cartridge page 90 10 1 2 Install the imprinter as the post imprinter 86 ...

Page 87: ...6 Close the post imprinter door 10 1 2 Install the imprinter as the post imprinter 87 ...

Page 88: ... the imprinter unit and ink cartridge page 35 When removing the ink cartridge from the post imprinter refer to 6 5 2 Opening the post imprinter door page 38 2 Move the carriage to the ink cartridge exchange position For the exchange position see the label on the scanner page 83 3 Pinch the ink cartridge adjustment lever and lift it 1 4 Remove the ink cartridge 1 10 2 Replacing the Ink Cartridge 88...

Page 89: ... For details about installing a new ink cartridge refer to 10 2 2 How to Install the Ink Cartridge page 90 10 2 1 How to Remove the Ink Cartridge 89 ...

Page 90: ...unit has been turned off 1 Remove the protective sheet 2 Move the carriage to the ink cartridge exchange position For the exchange position see the label on the scanner page 83 3 Insert the ink cartridge into the carriage 10 2 2 How to Install the Ink Cartridge 90 ...

Page 91: ...4 Lock the cartridge adjusting lever 10 2 2 How to Install the Ink Cartridge 91 ...

Page 92: ... 2 Move the carriage to the desired printing position and align the indicator with the mark The mark indicates the printing position Printing is not available in any other position For the printing position see the label on the scanner page 83 2 1 3 Close the pre imprinter door 10 3 Printing 92 ...

Page 93: ... 3 8 in 97 5 mm 3 8 in 83 5 mm 3 3 in 83 5 mm 3 3 in 66 8 mm 2 6 in 66 8 mm 2 6 in 56 5 mm 2 2 in 56 5 mm 2 2 in 45 mm 1 8 in 45 mm 1 8 in 30 8 mm 1 2 in 16 5 mm 0 6 in Document size Document size Center Printing Printing can be set from the Image Capture Plus software and the TWAIN and ISIS drivers For details refer to the Image Capture Plus TWAIN or ISIS help 10 3 Printing 93 ...

Page 94: ...ing by ejecting ink from the print head Cleaning the dirt on the print head Wipe and clean the print head with moistened tissue paper Do not use any material that includes alcohol e g Roller cleaning paper Notice Depending upon the type of paper you use ink may stain the inside of the scanner e g Rollers In this case clean it by using the Roller cleaning paper KV SS03 10 4 Cleaning the ink cartrid...

Page 95: ...are from the computer page 100 and then install the software again page 14 The scanner is connected via USB hub Do not connect via USB hub There is a problem with the USB cable Make sure to use the included USB cable The unit s power was turned OFF because no operation was performed for a certain period of time Turn ON the unit s power page 32 Scan speed is slow The scanner is connected over a USB...

Page 96: ... the copy The length of the paper is too short Make a copy of the document on paper of a compatible size page 39 and then scan the copy The paper thickness mode is not appropriate for the documents Change the paper thickness mode page 28 The document is not aligned correctly Realign the document page 43 Too many sheets are set on the feed tray Remove sheets until the sheets on the feed tray are un...

Page 97: ...original document The settings of the computer monitor are wrong Adjust the computer monitor settings Depending on the documents scanned the color of documents may not be scanned properly For example the color of a highlighter pen may be scanned lighter than it appears Setting the value for Chroma higher in the scanning conditions may solve this problem Dark spots or noise appear on the scanned do...

Page 98: ...een left in the scanner Open the ADF door and remove all the paper left inside The sensors are dirty Clean the sensors U19 A stapled or damaged document has been detected Open the ADF door and remove all the paper left inside U23 A double feed error has occurred Open the ADF door and remove the jammed paper U25 U26 A stapled document has been detected Open the ADF door and remove all the paper lef...

Page 99: ...ll rollers page 70 If you perform shading adjustment while these parts are dirty lines will appear on scanned images Shading adjustment procedure 1 Start User Utility 2 Click User Shading on the main menu and operate as the image display dictates Note For further details refer to section User Shading in the help for User Utility Notice If the shading adjustment has not been performed properly then...

Page 100: ...g Tool Panasonic System Networks Co Ltd IDREngine Panasonic System Networks Co Ltd Panasonic Scanner Manuals Panasonic System Networks Co Ltd Panasonic Document Scanner Device Driver Panasonic System Networks Co Ltd MCD Panasonic System Networks Co Ltd KV S8147 KV S8127 ISIS Driver Panasonic System Networks Co Ltd Panasonic Document Scanner TWAIN Driver Panasonic System Networks Co Ltd Panasonic S...

Page 101: ...the original packing materials The scanner should be handled in the correct horizontal position Required Materials Original scanner carton and packing materials Shipping tape and scissors 1 Turn the unit off page 33 unplug the power cord and disconnect the USB cable 2 Install the shipping screw Refer to Location of the shipping screw page 15 3 Pack the scanner 1 2 3 4 5 Attachment guide R L Double...

Page 102: ...6 lb Straight path rear exit Feed capacity 750 sheets 80 g m 21 lb A4 High quality woodfree paper 500 sheets 80 g m 21 lb A3 High quality woodfree paper Roller replacement 6 600 000 sheets 1 The scanning speed differs depending on the host computer the operating system the application the measuring method the quantity of data in the image and the paper type The scanning speed depends on a measurin...

Page 103: ...0 5 W or less Environment 1 Operating environment Temperature 5 35 41 95 Humidity 20 80 RH Non operating environment Temperature 20 60 4 140 Humidity 8 95 RH Storage environment Temperature 10 50 14 122 Humidity 8 75 RH Interface USB 2 0 USB 3 0 1 About the environmental conditions of Imprinter Unit KV SS014 refer to the Installation Manual of Imprinter Unit When printing in conditions outside of ...

Page 104: ... Panasonic System Networks Co Ltd 2016 PNQX8293ZA P0916AG0 ...

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