HANDLING INCOMING CALLS
Answer a call ringing at someone else’s phone in your call pickup group
0
OPER
7
PRS
1
Answer a call ringing another extension
0
OPER
7
PRS
4
GHI
Place a call on hold (and then retrieve it)
Answer a second call and toggle between the two calls
Retrieve a call that has been placed on Floating Hold
9
WXY
# $"
*
Supervise the transfer of a call to an extension or outside number
Transfer a call to an extension or outside number without supervising the call
Transfer a call to a busy extension
2
ABC
