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Limited Warranty & Customer Services Directory

PANASONIC CONSUMER ELECTRONICS COMPANY, 

PANASONIC SALES COMPANY,

DIVISION OF PANASONIC CORPORATION OF

DIVISION OF PANASONIC PUERTO 

NORTH AMERICA

RICO, INC.

One Panasonic Way

Ave. 65 de Infanteria, Km. 9.5

Secaucus, New Jersey 07094 

San Gabriel Industrial Park
Carolina, Puerto Rico 00985

Panasonic Microwave Oven Product

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

PARTS

LABOR

ALL PARTS 

(EXCEPT MAGNETRON TUBE)

1 (ONE) YEAR

1 (ONE) YEAR

MAGNETRON TUBE

5 (FIVE) YEAR

1 (ONE) YEAR

During the "Labor" warranty period there will be no charge for labor.  During the "Parts" warranty period,
there will be no charge for parts.   You must carry-in or mail-in your product during the warranty period.  This
warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty
is extended only to the original purchaser of a new product which was not sold "as is".  A purchase receipt or
other proof of the original purchase date is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit Panasonic Web Site:
http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.  

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
glass, plastic parts, temperature probes(if included) and normal wear and tear or cosmetic damage. The war-
ranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by prod-
ucts not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infes-
tation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of con-
sumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use
(such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other
than a Factory Service center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COV-
ERAGE".  THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WAR-
RANTY

. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an

installed unit if applicable, or travel to and from the servicer.  The items listed are not exclusive, but are for
illustration only.) 

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MER-

CHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your deal-
er or Service center. If the problem is not handled to your satisfaction, then write to the warrantor's
Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.

Obtain Product Information and Operating Assistance; locate your nearest Dealer or servicenter; pur-
chase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web
Site at: 

http://www.panasonic.com/consumersupport

or, contact us via the web at: 

http://www.panasonic.com/contactinfo

You may also contact us directly at: 

1-800-211-PANA(7262)

,

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

Customer Services Directory

Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910

Service in Puerto Rico

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

IP1069_38N00AP_08_070510  2007.5.10  09:41  Page 29

Summary of Contents for Genius Prestige NN-SD997S

Page 1: ...23 Cooking Techniques 23 24 Quick Guide to Operation 28 Operation Control Panel 9 Starting to Use Your Oven 10 Setting the Clock 10 Child Safety Lock 10 Function Features 11 Selecting Power Cook Time 12 Quick Min Feature 12 Keep Warm Feature 12 Popcorn Feature 13 More Less Feature 13 Inverter Turbo Defrost Feature 14 Defrosting Tips Techniques 14 15 Sensor Reheat Feature 16 Sensor Cook Feature 16 ...

Page 2: ...y and that there is no damage to the 1 door bent 2 hinges and latches broken or loosened 3 door seals and sealing surfaces d The oven should not be adjusted or repaired by anyone except properly qualified service personnel All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed This...

Page 3: ...ldren to use this appliance unless closely supervised by an adult DO NOT assume that because a child has mastered one cooking skill he she can cook everything 11 DO NOT operate this appliance if it has a damaged cord or plug if it is not working properly or if it has been damaged or dropped 12 DO NOT immerse cord or plug in water 13 Keep cord away from heated surfaces 14 DO NOT let cord hang over ...

Page 4: ...DO NOT tamper with or make any adjustments or repairs to Door Control Panel Frame Safety Interlock Switches or any other part of oven microwave leakage may result TO AVOID THE RISK OF FIRE 1 DO NOT operate the oven empty The microwave energy will reflect continuously throughout the oven causing overheating and damage if food or water is not present to absorb energy 2 DO NOT store flammable materia...

Page 5: ...packing material and examine the oven for any dam age such as dents broken door latches or cracks in the door Notify dealer immediately if oven is damaged DO NOT install if oven is damaged Placement of Oven 1 The oven must be placed on a flat stable surface Place the front surface of the door three inches or more from the counter top edge to avoid accidental tipping of the microwave oven during no...

Page 6: ...ord set or extension cord should be at least as great as the electrical rating of the appliance 2 the extension cord must be a grounding type 3 wire cord and 3 the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over accidentally Wiring Requirements The oven must be operated on a SEPARATE CIRCUIT No other a...

Page 7: ...able for the cooking power of your microwave oven CAUTION When using pre packaged microwave popcorn you can follow recommended package instructions or use the popcorn pad refer to page 13 Otherwise the popcorn may not pop adequately or may ignite and cause a fire Never leave oven unattended when popping popcorn Allow the popcorn bag to cool before opening always open the bag facing away from your ...

Page 8: ...ishes or grills are designed for microwave cooking only Always fol low instructions provided by the manufacturer DO NOT preheat browning dish more than 6 minutes If an oven cooking bag is used for microwave cooking prepare according to package directions DO NOT use a wire twist tie to close bag instead use plastic ties cotton string or a strip cut from the open end of the bag 8 THERMOMETERS DO NOT...

Page 9: ...short cooking times such as hot dogs Paper Towels Napkins Yes Use to warm rolls and sandwiches only if labeled safe for microwave use Recycled Paper Towels No Recycled paper products may contain impurities which may Napkins cause sparks Parchment Paper Yes Use as a cover to prevent spattering Safe for use in microwave microwave convection and conventional ovens Plastic Should be labeled Suitable f...

Page 10: ...ust Air Vent e e Control Panel f f Identification Plate g g Glass Tray h h Roller Ring i i Heat Vapor Barrier Film do not remove j j Waveguide Cover do not remove k k Door Release Button l l Warning Label m m Function Label n n Time Weight and Sensor Menu Dial o o Menu Label i d g l j a b e n d o m f k h c ...

Page 11: ...Pad page 13 Power Level Pad page 12 More Less Pad page 13 Timer Clock Pad page 20 10 Quick Min Pad page 12 Stop Reset Pad Sensor Reheat Pad page 16 Display Window Step by step instructions scroll for easy operation Inverter Turbo Defrost Pad page 14 Keep Warm Pad page 12 Start Pad Sensor Cook Pad page 16 Time Weight and Sensor Menu Dial Before cooking One tap clears memory During cooking One tap t...

Page 12: ...g into a properly grounded electrical outlet 2 WELCOME TO PANASONIC message scrolls across display window Starting to Use Your Oven Child Safety Lock This feature prevents the electronic oper ation of the oven until cancelled It does not lock the door NOTE You can set Child Lock feature when the display shows a colon or time of day To Set Press Start 3 times LOCK appears in the display window LOCK...

Page 13: ...e oven KG Weight can be set in g kg Metric LB Weight can be set in oz lb Imperial MENU ACTION ON OFF can be selected when colon or clock appears in the display window MENU ACTION SCREEN helps you to program your oven by prompting the next step to be taken When you become familiar with your oven the prompt can be turned off 3 taps OFF Prompting Guide will not appear 3 more taps ON Prompting Guide w...

Page 14: ...wn Press 5 times Press once twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times Power Level P10 HIGH P9 P8 P7 MED HIGH P6 MEDIUM P5 P4 P3 MED LOW DEFROST P2 P1 LOW Quick Min Feature This feature allows you to set or add cooking time in 1 minute increments up to 10 minutes To Set Cooking Time NOTES 1 If desired you can use other power levels Select desired power level before sett...

Page 15: ...ze appears in the display window 2 see More Less Feature 3 Press Start After several seconds cooking time appears in the display window and begins to count down Optional Press once twice 3 times Weight 3 5 oz 99 g 3 0 oz 85 g 1 75 oz 50 g For Popcorn By using the More Less Pad the programs can be adjusted to cook popcorn for a longer or shorter time if desired 1 tap Adds Approx 10 secs 2 taps Adds...

Page 16: ... 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 Preparation For Freezing 1 Freeze meats poultry and fish in packages with only 1 or 2 layers of food Place wax paper between layers 2 Package in heavy duty plastic wraps bags labeled For Freezer or freezer paper 3 Remove as much air as possible 4 Seal securely date and label To Defrost 1 Remove wrapper This helps moisture to evaporate Juices from food can get hot a...

Page 17: ...ends and 30 min in refrig 21 2 4 lbs 1 1 1 8 kg defrosted surface Chops Steak 6 to 8 Turn over Rearrange Shield ends and defrosted surface Ribs T bone 6 to 8 Turn over Rearrange Shield ends and defrosted surface 5 min NO Stew Meat 4 to 8 Break apart Rearrange Remove defrosted pieces Liver thinly sliced 4 to 6 Drain liquid Turn over Separate pieces Bacon sliced 4 Turn over Poultry Chicken Whole 4 t...

Page 18: ...ads of mois ture turning into steam can mislead the sensor 4 Cover food with lid or with vented plastic wrap Never use tightly sealed plastic containers they can prevent steam from escaping and cause food to overcook DURING Reheating Cooking DO NOT open the oven door until 2 beeps sound and cooking time appears on the Display Window Doing so will cause inac curate cooking since the steam from food...

Page 19: ...manufacturers directions for preparation For NN SD787 SD797 Add more time of cook ing if needed Follow manufacturer s directions for preparation Pierce each potato with a fork 6 times spacing around surface Place potato or potatoes around the edge of paper towel lined glass tray Turntable at least 1 inch 2 5 cm apart Do not cover Let stand 5 minutes to complete cooking All pieces should be the sam...

Page 20: ...ons for covering or removing covers Do not use frozen foods pack aged in foil trays Place pasta with hot tap water in a microwave safe casserole dish Cover with lid or vented plastic wrap Pour contents from can into microwave safe serving bowl Cover with lid or vented plastic wrap Stir after cooking Break apart in glass bowl or colander Cover with lid or vented plastic wrap After 2 beeps stir Re c...

Page 21: ...rained 1 3 cup bread crumbs 1 teaspoon paprika In a 2 Qt casserole melt the butter for 40 seconds at P10 Add onion and garlic and cook for 1 minute at P10 Stir in flour mustard salt and pepper and gradually add the milk Cook for 3 4 minutes at P10 until sauce thickens stirring once Add the cheddar cheese stirring thoroughly Pour and stir the sauce into the macaroni in a 3 Qt casserole Top with bre...

Page 22: ...ompleted and or to program a delay start To Use as a Kitchen Timer Example To count down 5 minutes 1 Press Timer Clock 2 Set time using Time Select Dial to 5 minutes 3 Press Start Time will count down without oven operating To Set Stand Time Example To cook at P6 power for 3 minutes with stand time of 5 minutes 1 Enter the desired Power Level see page 12 for directions Set cooking time using Time ...

Page 23: ...colate P6 MEDIUM 1 11 2 until completely melted Note Chocolate 1 2 cup 125 ml chips holds its shape even when softened To toast Coconut P10 HIGH 1 Place in a microwave safe dish 1 2 cup 125 ml Stir every 30 seconds To soften Cream Cheese P3 MED LOW 1 2 Remove wrapper and place in a 8 oz 225 g microwave safe bowl To brown Ground Beef P10 HIGH 4 5 Crumble into a microwave safe colander 1 pound 450 g...

Page 24: ...p 8 oz 250 ml 11 2 2 Heated liquids can erupt if not stirred 2 cups 16 oz 500 ml 21 2 3 Do not heat liquids in microwave oven without stirring before heating Cup of liquid To warm Beverage P7 MED HIGH 1 cup 8 oz 250 ml 11 2 2 2 cups 16 oz 500 ml 21 2 3 To roast Nuts P10 HIGH 3 4 Spread nuts into a 9 inch 23 cm 11 2 cups 375 ml microwave safe pie plate Stir occasionally To toast Sesame Seeds P10 HI...

Page 25: ... the center of the dish and thick pieces toward the edge Size Thin pieces cook more quickly than thick pieces Starting Temperature Foods that are at room temperature take less time to cook than if they are chilled refrigerated or frozen Piercing Foods with skins or mem branes must be pierced scored or have a strip of skin peeled before cook ing to allow steam to escape Pierce clams oysters chicken...

Page 26: ... chicken pieces shrimp hamburger patties or pork chops Rearrange pieces from the edge to the center and pieces from the center to the edge of the dish Turning It is not possible to stir some foods to dis tribute the heat evenly At times microwave energy will concentrate in one area of the food To help insure even cooking these food need to be turned Turn over large foods such as roasts or turkeys ...

Page 27: ...brasives Roller Ring and oven cavity floor Clean the bottom surface of the oven with mild detergent water or window cleaner and dry Roller Ring may be washed in mild soapy water or dish washer These areas should be kept clean to avoid excessive noise IT IS IMPORTANT TO KEEP THE OVEN CLEAN AND DRY FOOD RESIDUE AND CONDENSATION MAY CAUSE RUSTING OR ARCING AND DAMAGE TO THE OVEN AFTER USE WIPE DRY AL...

Page 28: ...curely completely Start Pad was not pressed Press Start Pad after programming Another program is already Press Stop Reset Pad to cancel entered into the oven the previous program and enter new program The program is not correct Program again according to the Operating Instructions Stop Reset Pad has been Program oven again pressed accidentally The Glass Tray is not Take out Glass Tray and Roller p...

Page 29: ...ents misuse abuse neglect bug infes tation mishandling misapplication alteration faulty installation set up adjustments misadjustment of con sumer controls improper maintenance power line surge lightning damage modification or commercial use such as in a hotel office restaurant or other business rental use of the product service by anyone other than a Factory Service center or other Authorized Ser...

Page 30: ... once Set time Press Press To reheat using Sensor Reheat page 16 Press once Optional Press To cook using Popcorn page 13 Press to select weight Optional Press To cook using Quick Min page 12 up to 10 min Press To use Keep Warm page 12 Press once Set keep warm time up to 30 min Press To cook using Sensor Cook page 16 Press Select food Optional Press Input up to 4 stage cooking programs To Set Delay...

Page 31: ...m 278 mm x 469 mm x 470 mm 2 450 MHz Approx 32 lbs 14 3 kg Approx 37 lbs 16 7 kg Model Number Outside Dimension Cabinet Opening NN TK729SF NN TK739SF stainless stainless 27 x 16 1 2 30 x 16 1 2 685 mm x 419 mm 762 mm x 419 mm 24 7 8 x 15 5 16 x 21 632 mm x 389 mm x 533 4 mm Trim Kit for NN SD787 SD797 Model Number Outside Dimension Cabinet Opening NN TK929SF NN TK939SF stainless stainless 27 x 16 ...

Page 32: ...________________ Date of Purchase ____________ Panasonic Consumer Electronics Panasonic Sales Company Division Company Division of Panasonic of Panasonic Puerto Rico Inc PSC Corporation of North America Ave 65 de Infanteria Km 9 5 One Panasonic Way San Gabriel Industrial Park Secaucus New Jersey 07094 Carolina Puerto Rico 00985 Matsushita Electric Industrial Co Ltd Panasonic Home Appliances Microw...

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