37
English
Troubleshooting
Problem
Possible cause
Action
The appliance
does not
operate.
It is not charged.
Fully charge the appliance.
The switch is turned ON with the adaptor
connected to the household outlet.
Only charging is possible when
connected to the household outlet.
Use it disconnected from the
household outlet.
When epilating
The skin protector or discs are deformed,
cracked, or damaged.
Request repair at an authorized
service center.
When epilating
or shaving
Hair dust has accumulated.
Clean the hair dust.
Shower gel has adhered to the discs and
blade.
Wash it off by soaking in warm
water.
When foot caring
The frame is not securely attached.
Reattach it.
The usage time
gets short.
The appliance is not used at
recommended use temperature.
Use at the recommended
ambient
temperature of 5 - 35 °C.
When epilating
The appliance is pressed against skin
too hard.
Contact to skin with gentle force.
Not charged fully
Fully charge the appliance.
Cannot remove
hair.
The appliance is used on long hair.
Use on hair approximately 2 to 3
mm long.
Way the unit is applied or moved is not
correct.
Refer to page 32.
The hair
becomes
stubble.
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