EN19
Before Requesting Repair
(continued)
Symptom
Possible cause
Remedy
The main unit does
not heat up.
The appliance may not
function if used at a
temperature outside of the
recommended temperature
range.
Use at the recommended use
temperature of 15 °C - 35 °C.
The battery is empty.
Recharge using the AC adaptor.
(P. EN11)
The appliance
stops during use.
The battery is empty.
Recharge using the AC adaptor.
(P. EN11)
The appliance automatically
stops after approximately
12 minutes (approximately 6
minutes when set to QUICK).
This does not indicate a
problem.
The temperature
indicator lamp and
vibration indicator
lamp are blinking.
The self-protection function
inside the main unit was
tripped.
Turn the power off,
then press the power/
temperature switch again.
The scent of the
aroma is too
weak.*
1
The back (weak side) of the
aroma tablet is facing your
nose.
Put in the aroma tablet with
the front (strong side) facing
your nose.
The use-by date has passed.
Storage conditions were
poor.
Use a new aroma tablet.
(P. EN10)
The tablet has been used the
maximum number of times.
Approximately 30 times
(when using for 12 minutes
each time)
The scent of the
aroma is too
strong.*
1
The front (strong side) of
the aroma tablet is facing
your nose.
Put in the aroma tablet with
the back (weak side) facing
your nose.
*1 Perception of scents differs from person to person, as well as from scent to scent.
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EN20
English
Frequently Asked Questions
Specifications
Will the battery be
exhausted after
a long period of
disuse?
When the appliance is not used for 6 months or more, the
battery will weaken (leak battery fluid, etc.). Fully charge the
battery once every 6 months. (P. EN6)
Can the battery
be charged before
every use?
Yes, but it is recommended that you charge the battery when
it is empty.
Power type
Rechargeable
Charging
time
Approx. 1 hour (Room
temperature 0 °C - 35 °C)
Power
supply
AC110 - 240 V
50-60 Hz
Batteries
Nickel-metal hydride battery
(1100 mAh)
Rated
current
180 mA
Weight
Main unit:
Approx. 190
g
AC adaptor: Approx. 135
g
Power
consumption
Approx. 6 W (when charging)
Loving
Inspection
Inspect the eye warming massager you have been using for
so many years!
Are these symptoms present?
Stop using
•
The cord or adaptor is abnormally
hot.
•
The appliance produces abnormal
noise and vibration during use or
charging.
•
The main unit or the AC adaptor is
deformed or produces the smell of
something burning.
To prevent accidents, unplug
the adaptor from the power
outlet and be sure to contact
an authorized service center (as
described in the warranty) for an
inspection.
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