24
Troubleshooting
Before requesting service, make the following checks. If the problem still persists, consult your dealer for
instructions.
Problem
Check points
Page
Appliance
The washing machine
does not turn on.
Is there a power failure?
●
Did you press the [Power On] button?
●
Is the power plug connected securely?
●
Is the power fuse broken or the breaker turned off?
●
–
–
–
–
Buttons do not work.
You cannot operate the [Temp Setting] button once a cycle
●
starts.
You can operate the [Water Level] button until the end of the
wash stage of a cycle.
You can operate the [Wash], [Rinse] and [Spin] buttons after
pressing the [Pause] button until the end of the wash stage of a
cycle.
To change the other settings, turn off and on the washing
machine.
11
There is an unusual
noise or vibration.
Do not place the washing machine on an uneven or unstable
●
surface.
Are the clothes out of balance?
●
Press the [Pause] button, redistribute the clothes, and restart
→
the cycle.
6
–
W
ash cycle
Water is not supplied.
Water pressure is low.
Are the water taps turned on?
●
Is the water supply cut off?
●
Is the water pipe or are the water supply hoses frozen?
●
Are the water supply filters clogged?
●
Clean the water supply filters.
→
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–
25
23
Water level is too high
for the amount of
laundry being washed.
If you load clothes drenched in water or if the tub was filled
●
with some water before the cycle started, the water level may
become high.
Press the [Water Level] button repeatedly to change the
→
water level.
11
Water level is too low
for the amount of
laundry being washed.
Light clothes made of synthetic or blended fabric may lower the
●
water level.
Press the [Water Level] button repeatedly to change the
→
water level.
11
Water starts filling the
tub in the middle of the
wash cycle.
When the water level goes down, the tub will be filled
●
automatically.
The tub may be filled automatically when the amount of laundry
●
is large.
–
–
Rinse
cycle
When I start the rinse
cycle, water does not fill
the tub.
If the tub is empty, it will be filled after the spin cycle.
●
If the tub is filled, it will be drained first.
●
–
–
Spin
cycle
A rinse starts suddenly
during the spin cycle.
If the clothes are out of balance, the washing machine starts a
●
rinse automatically to rebalance them.
Try to load the clothes evenly.
→
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