Panasonic EA-7HW02AP1, User Manual

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5.1. Troubleshooting
The following are descriptions of how to connect a PC for web console use and of how to configure the setting of this
product.
Refer to the following descriptions when an error occurred in this product.
Panasonic System Networks Co.,Ltd
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
©Panasonic System Networks Co., Ltd. 2015
Symptom Inspection Solution
The ACT LED does not
light.
Isn't the Ethernet cable detached?
Connect ETH to the "DATA & POWER OUT" port of
the PoE injector when feeding power from PoE.
(Connect to the power feeding port of the PoE
power feeding equipment.)
Isn't the DC plug of the AC adapter
detached?
Connect the DC plug to the DC IN port.
Isn't the power cord detached from of the
AC adapter/PoE injector ? Connect the power cord to the AC adapter/PoE
injector.
Cannot
establish
the
communi-
cation.
Cannot
transmit/
receive data.
Isn't the Ethernet cable detached? Connect the Ethernet cable correctly.
Doesn't the Ethernet cable have a
breakage? Check if the Ethernet cable works correctly, or
replace it.
Isn't there any obstacle blocking
communication between the wireless unit
and the terminal?
Remove the obstacle or change the installation
place of the wireless unit.
Cannot
search this
product from
the Wi-Fi
terminal.
Isn't the setting configured to hide SSID?
Follow Use's Guide to cancel the setting to hide
SSID or configure the settings to make possible to
connect with the Wi-Fi terminal in advance.
Isn't power supplied to the wireless unit?
Make sure that the power of the PoE power feeding
equipment or the DC power supply unit is turned
on.
Others
Cannot log in
from the
console.
Is the setting of the communication
software of the console correctly
configured?
Follow Use's Guide and configure the setting of the
communication software.
Are the login name and password
correct? Retry to log in using the correct login name and
password.
The setting
is not applied
to this
product.
Check if the settings are appropriate.
Follow Use's Guide and apply the corresponding
setting data using the reset command.
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