32
RQT8912
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North
America
One Panasonic Way Secaucus,
New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Puerto Rico, Inc. (collectively
referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of
original purchase (“Limited Warranty period”), at its option
either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor.
During the “Labor” Limited Warranty period there will be
no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must mail-in your
product during the warranty period. If non-rechargeable
batteries are included, they are not warranted. This
Limited Warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original
purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date
is required for Limited Warranty service.
Mail-In Service
For assistance in the continental U.S.A. in obtaining
repairs please ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto
Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it
prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and
provide a day time phone and/or email address where
you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED
WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to
defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The
Limited Warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage,
modification, or commercial use (such as hotel, office,
restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY.
(As examples, this
excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, travel to
and from the servicer, loss of or damage to media or
images, data or other recorded content. The items listed
are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on
how long an implied Limited Warranty lasts, so the
exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and
you may also have other rights which vary from state to
state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED
BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
Product or Part Name
Parts
Labor
DVD Player
One (1) Year
Ninety (90) Days
Rechargeable Batteries
(in exchange for defective item)
Ten (10) Days
Not Applicable
Headrest mounting bracket, Headphones,
Accessories
(in exchange for defective item)
Ninety (90) Days
Not Applicable
L
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W
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.S.A.
)
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