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Panasonic DP-2010E, Operating Instructions Manual

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Panasonic DP-2010E Operating Instructions Manual Download Page 48

48

Problem Solving

1

2

Open the Right Cover.

Remove the misfed paper.

■

ADU Area (For DP-2010E only)

C

Make sure that the misfeed indicator
goes off after removing all misfed
paper.

Removing a Misfed Paper

3

If copy paper is fed far into the copier;

#

Turn the right paper clearing knob.

4

Close the Right Cover.

$

Remove the misfed paper.

Summary of Contents for DP-2010E

Page 1: ...se instructions completely and keep these operating instructions for future reference Getting To Know Your Machine J I Before Starting Making Copies Options Others Model No DP 1810P 2010E Operating Instructions For Copier English DP 2010E with Options DP 1810P with Options ...

Page 2: ...w to record information you may need in the future Model No Serial No Date of Purchase Dealer Address Telephone Number Supplies Telephone Number Service Telephone Number Model and Serial Number Copyright 2002 by Matsushita Graphic Communication Systems Inc All rights reserved Unauthorized copying and distribution is a violation of law Printed in Japan The contents of these Operating Instructions a...

Page 3: ...ctions and Operating Procedures Full Size Makes a copy that is the same size as the original 1 4 5 Reduction or Enlargement Copies the original at a fixed reduction or enlargement ratio 1 3 4 2 5 Memory Capacity When the memory becomes full during original scanning the message OUT OF MEMORY CONTINUE 1 YES 2 NO will be displayed in the message display In this case follow the operating instruction i...

Page 4: ...tain energy consumption and usage standards This product will automatically power down after a specified period of non use The use of this ENERGY STAR compliant product will reduce energy consumption and ultimately benefit the environment The default functions can be adjusted depending on your office requirements Please ask your authorized Panasonic dealer for more details ...

Page 5: ...ok Edge Margin 18 2 Sided 1 Sided Copy 19 1 2 2 1 2 2 Copy 20 Book 2 Copy 21 Job Memory 22 Sort Copy 23 Other Features 24 Energy Saver Interrupt Mode 24 Skyshot Mode 25 Combined FunctionTable 27 Function 28 Checking the Copier s Total Counter 28 General Functions 29 Copier Settings 30 General Functions for Key Operator 31 Copier Settings for Key Operator 32 Function Setting 33 Function Setting for...

Page 6: ...ument Feeder 40 Problem Solving Problem Solving 42 Adding Paper J 42 Adding the Toner and Replacing Toner Waste Container 43 Removing a Misfed Paper 45 Troubleshooting 52 Before Calling Service 52 User Error Codes U Code 54 Others Specifications 55 Options and Supplies 57 ...

Page 7: ...mpt to service this device due to possible eye injury CAUTION USE OF CONTROLS ADJUSTMENTS OR PERFORMANCE PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE Caution Labels Manufacturer s name and address Factory ID Before Starting Digital copier with ADF option Digital copier with ADF option ...

Page 8: ...l objects into the copier Toner and Paper Store toner drum and paper in cool areas with low humidity CUse high quality 16 24 lb 60 90 g m2 Sheet Bypass 15 34 lb 56 128 g m2 paper CFor optimum performance it is recommended that only Panasonic Brand supplies are used in the copier Ventilation The copier should be installed in a well ventilated area to minimize the ozone density in the air ...

Page 9: ...sure that the socket outlet is installed near the equipment and is easily accessible FCC WARNING For U S A FCC WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment T...

Page 10: ...inals with text and photo TEXT Originals are mainly composed of text Page 12 Exposure Keys DARKER LIGHTER Page 12 FUNCTION Key CUse when changing the paper size initial values for functions default values and key operator settings Pages 28 37 SET Key CSet the present selection Control Panel NOTE CThe Control Panel displayed above shows only copier functions Please refer to the appropriate operatin...

Page 11: ...ct copy ratio and function modes using G or F 6 PAPER TRAY Key C C C C CUsed to select the paper tray manually 7 COPY SIZE Key CUsed to select Reduction Enlargement only For additional details see page 13 8 ORIGINAL SIZE Key CUsed to select the original size manually For additional details see page 13 9 PRINT Key C C C C CWhen selecting the Printer ON OFF Line NOTE CThe Control Panel displayed abo...

Page 12: ...photo TEXT PHOTO Combined originals with text and photo TEXT Originals are mainly composed of text Select Exposure Control Press the DARKER LIGHTER keys to adjust the exposure Manually Selecting Exposure Control or Original Type Use Clear key when canceling the copy count While the copier is warming up you may position your original on the copier enter your copy job selections and press the Start ...

Page 13: ...er of Copies CIf the desired copy size is different from the paper size loaded in the paper tray use the sheet bypass See page 15 CPress the RESET key to cancel all job settings 5 Press START Example Reduction Original size Copy size LEDGER LETTER The correct ratio is automatically selected Reduction and enlargement ratios Original Size Copy Size Ledger Legal Letter Invoice Ledger Legal Letter Inv...

Page 14: ...T Zoom Copying Basic Copy Example 125 Zoom 1 Place the Original 2 Press Cursor G or F keys to select Zoom Ratio 4 Number of Copies 5 Press START CWhen changing the paper size after setting the zoom ratio please use the paper tray key CPress the RESET key to cancel all job settings 3 Select ORIGINAL SIZE without using ADF i ADF ...

Page 15: ... the sheet bypass 2 Pull out the sheet bypass tray until it stops For Ledger size only 3 Insert the paper until it stops Adjust the side guides Incorrect adjustment may cause the paper to wrinkle misfeed or skew Press START Side Guides CAdjust the side guides properly to avoid skewing wrinkling or misfeeding CDo not feed curled paper through the sheet bypass to avoid misfeed Do not fill above Maki...

Page 16: ...opies Procedure ADF i ADF Face Up 1 Place the Originals 2 Press 2 in 1 key 3 COPY SIZE Reduction Enlargement Only 5 Press START CThe ADF i ADF is required for 2 in 1 copy CPress the RESET key to cancel all job settings CNumbers in parenthesis represent that an additional step is required to activate the feature The Orientation and Layout can be set in the Copier Settings function mode See page 27 ...

Page 17: ...5 Press START Platen Ledger size original Letter Book Mark 2 PAGE Copy Copying two facing pages on a ledger size original on two separate Letter size sheets Procedure 1 Place the Originals 2 Press the 2 PAGE COPY key 2 PAGE COPY Creative Features Making Copies Center book by length and width according to center marks ...

Page 18: ...Margin mode change the Frame Reduction setting to ON See page 30 CPress the RESET key to cancel all job settings Book Initial Book Margin setting Factory setting 20 mm Initial Equal Rate setting Factory setting 5 mm Initial Left Margin setting Factory setting 10 mm Edge Margin 1 Place the Original 2 Press BOOK EDGE or MARGIN key 5 Press START 4 Number of Copies BOOK MARGIN CENTER VOID 20mm EQUAL R...

Page 19: ...ed copies See page 20 2 2 From 2 Sided originals to 2 Sided copies See page 20 Book 2 From book originals to 2 Sided copies See page 21 2 1 From 2 Sided originals to 1 Sided copies See page 20 NOTE 2 Sided 1 Sided Copy key C2 Sided originals may be handled either manually or automatically using the i ADF DA AR201 C2 Sided 1 Sided Copy function is only available for DP 2010E Making Copies ...

Page 20: ...t Edge Binding Procedure i ADF Face Up 1 Place the Originals 2 Press 2 Sided 1 Sided Copy key circulation to select 1 2 2 2 or 2 1 Number of Copies 3 COPY SIZE Reduction Enlargement Only 4 5 Press START CTo reset each selection press the RESET key The initial setting of binding location for 1 2 Copy and 2 1 Copy Long edge or Short edge can be set in function mode See page 30 C1 2 2 2 2 1 Copy func...

Page 21: ...ilable for DP 2010E Platen Ledger size original Letter Ledger 3 COPY SIZE Reduction Enlargement Only Book 2 Copy For DP 2010E Book 2 Copy From book originals to 2 Sided copies Ledger size originals only Facing Book Format Flipping Book Format 1 Place the Original on the Platen 2 Press 2 Sided 1 Sided Copy key circulation to select Book 2 Creative Features Making Copies Book Mark Center book by len...

Page 22: ...copier to perform Press the MEMORY IN F2 key Press the M1 F3 or M2 F4 key To Recall a Job Stored in Memory Place the Original Press the M1 F3 or M2 F4 key The stored contents will be displayed Press START CStored job s will not be deleted even if the power switch is turned Off CWhen storing a new job into programmed memory the previously stored job will be overwritten JOB MEMORY PRESS M1 M2 TO STO...

Page 23: ... the sort copy select the desired sorting mode by setting its function first See page 29 1 ADF i ADF Place the Originals Platen Place the First Original 2 Select the SORT Mode 3 COPY SIZE Reduction Enlargement Only 4 Number of Copies 5 Press START 6 ANOTHER ORIGINAL 1 YES 2 NO Press 1 key 7Place next Original 8Press START 9 Repeat steps 6 and 7 until all originals are scanned and stored into the c...

Page 24: ...ght To make copies press the ENERGY SAVER key Interrupt Mode CThis mode can interrupt other copy jobs while making copies Press the INTERRUPT F1 key the indicator will light Make another copy job using the platen glass Press the INTERRUPT F1 key again to continue the original job Note The ADF can not be used with interrupt Use only the Platen Energy saver time 15 minutes and Sleep time 30 minutes ...

Page 25: ...t Mode The scanning area size is not pre determined Manual Skyshot Mode The scanning area size is pre registered into memory M1 and M2 in advance See page 30 Digital Skyshot Mode 1 Place the Original on the platen Opening the Platen Cover ADF Note The default setting of Digital Skyshot Mode is NORMAL In this setting the unit scans once If there are black areas around the borders in the copies set ...

Page 26: ...ith the key operator CWhen using the Manual Skyshot mode M1 and M2 are turned ON and other job memory cannot be used CPress the RESET key to cancel all job settings FUNCTION MODE 1 2 ENTER NO OR 2 COPIER SETTINGS PRESS SET TO SELECT COPIER PARAM 00 14 ENTER NO OR 07 MANUAL SKYSHOT 2 M1 ON Press the FUNCTION key Press the 2 key to select COPIER SETTINGS Press the SET key Press 7 and SET key to sele...

Page 27: ...O A A A A A O O O O O O O O O O O A A A A A O O O O O O O O O O O A A A A A O O A A A A O O O A A O O O O O Zoom Copy 2 ORIGINAL H COPY Margin Other Functions SORT 2 in 1 Copy 2 Page Copy Book Edge Margin Non Sort Sort Sort Rotate Manual Skyshot Interrupt O Possible Combined Functions Unavailable Combined Functions A Next Selection is Carried Out Indicates that SORT mode cannot be used Non sort op...

Page 28: ...each option s operating instructions for function settings Printer Settings for Key Operator General Functions for Key Operator Copier Settings for Key Operator LAN Settings for Key Operator Input Identification Code Printer Settings Using Function Modes to Change the Initial Copy Modes General Functions Copier Settings LAN Settings Options Function Checking the Copier sTotal Counter To display th...

Page 29: ...5 Displays the amount of sort memory used on the panel COFF DISPLAY SORT MEMORY USAGE OFF Copy usage and copy limit of the selected department and total copy usage will appear on the screen DEPT COUNTER Consult your service technician 06 08 09 Select Sort Rotate mode COFF ON SORT ROTATE DEFAULT OFF KEY OPERATOR MODE Input the key operator ID code ...

Page 30: ...omatically adjusts the copy density for text and photographic originals CINVALID VALID AUTO EXPOSURE 01 02 06 07 08 14 PORTRAIT L R Selects the orientation and layout for 2 in 1 Copy CORIENTATION Portrait LANDSCAPE CLAYOUT L R R L 2 in 1 DEFAULT 12 L R Selects the 2 page mode CL R R L 2 PAGE MODE DEF 13 INVALID Select the reduction ratio in margin mode CINVALID VALID FRAME MARGIN 03 OFF Function s...

Page 31: ...ets the Subnet Mask C3 digit 4 Use the MEMORY IN key to enter the between each set of 3 digit numbers TCP IP SUBNET MSK Sets the Subnet Mask C3 digit 4 Use the MEMORY IN key to enter the between each set of 3 digit numbers TCP IP G W ADDR 14 22 23 24 CIt is necessary to input the Key Operator ID code before changing items on this page CThe Special Tray 1 and 2 are not auto selectable in the switch...

Page 32: ...t for Text mode C1 5 TEXT CONTRAST 3 MAX COPY SETTING Determines whether to limit number of copies C1 999 999 01 02 03 04 10 Input a size in memory 2 for frequent usage size CX 5 432 Y 5 297 mm See page 22 M2 SIZE 95 220 mm X Y 70 160 mm X Y Input a size in memory 1 for frequent usage size CX 5 432 Y 5 297 mm See page 22 M1 SIZE 16 MEM FULL ACTION Selects the memory full action CPRINT CANCEL Print...

Page 33: ... SETTINGS Press the SET key Press 8 and SET key to select AUTO EXPOSURE MODE Press 1 or 2 key to select whether Auto Exposure is to be carried out or not Press the SET key to set up the AUTO EXPOSURE MODE Press the RESET key to exit the Function mode Function Proceed as Follows FUNCTION MODE 1 2 ENTER NO OR COPIER PARAM 00 14 ENTER NO OR 2 COPIER SETTINGS PRESS SET TO SELECT 08 AUTO EXPOSURE 2 VAL...

Page 34: ...d the SET key Press 00 and 1 or 2 key to select the PAPER SIZE Press SET to select the paper tray and press G or F keys to set the paper size Paper size changes are as follows Letter R Invoice R Ledger Legal Press the SET key to set up the PAPER SIZE Press the RESET key to exit the Function mode Function FUNCTION MODE 1 2 ENTER NO OR 1 GENERAL FUNCTIONS PRESS SET TO SELECT GENERAL PARAM 0 9 ENTER ...

Page 35: ...uide b to the required paper width Pinch the stopper to move the Paper Guide b Change the Paper Size Indicator Paper Guide a a a a a Stopper Paper Guide b b b b b Size Indicator Close the Paper Tray 3 CIt is recommended that the paper guide b be fixed in place with screws Consult an authorized servicing dealer for details on how to fasten with screws Function Setting for Key Operator Making Copies...

Page 36: ...Key Operator ID code 3 digit and SET key Press 14 and the SET key to select DEPT COUNTER MODE NOTE CTo reset the function mode press the RESET key CContact your authorized servicing dealer to enable the Department Counter feature Function Setting for Key Operator Function FUNCTION MODE 1 2 ENTER NO OR 1 GENERAL FUNCTIONS PRESS SET TO SELECT GENERAL PARAM 0 9 ENTER NO OR 09 KEY OPERATOR MODE ENTER ...

Page 37: ... Maximun number of copies 6 digits Department No Press the Keypad and the SET key G or F keys to select the Department No 01 123456 Counter 6 digits Department No Press 0 and the SET key Input 0 to clear the counter 14 DEPT COUNTER MODE 1 TOTAL COUNTER 3 Select the Department Counter Mode Press 2 and the SET key NOTE Function CTo reset the function mode press the RESET key DEPT CODE 01 50 ENTER NO...

Page 38: ...38 ...

Page 39: ...e Description Language of the Hewlett Packard Company CThe table below shows the options which are required for various functions CContact your authorized servicing dealer for details on combinations of options 2 ORIGINAL H COPY Margin SORT Other Functions Function Options i ADF Required NOTE PCL6 Emulation Kit DA PC210 CPrinter Controller for PCL6 10 100 Ethernet Interface Internet Fax Kit DA NE2...

Page 40: ...iginal size detection 2 in 1 Copy CTo make a 1 Sided copy full size or reduction from two 1 Sided originals side by side Duplex Copying DA AR201 CThe i ADF allows you to copy 2 sided originals either manually or automatically Accessories 2 Components Original Guides Adjust to the original s width ADFTray Automatic Document Feeder CSet the originals up to the upper limit arrow ADF DA AS180 Original...

Page 41: ...sparencies COriginals with a lead edge that is creased folded punched or glued Accessories CPaste ups CPressure sensitive or carbon backed papers CPaper with excessive curl CStapled originals CFreshly printed copies from a laser printer NOTE CTo copy these kinds of originals use the Platen Glass instead 2 For Duplex Copy If required Number of Copies Press START Options ...

Page 42: ... paper is not loaded above the overfill indicator located in the Paper Tray Adding Paper J J J J J ATTENTION CDo not use paper with folds or wrinkles Refer to page 35 for details on adjusting the paper tray size CUnused paper should always be placed into a bag and the opening should be sealed for storage If the paper is left exposed problems such as paper curl paper jams wrinkles or loss of copied...

Page 43: ...will not pull out from the machine turn the bottle slightly in either direction to release the key and try it again Cap Problem Solving U13 CFor optimum copy quality use the recommended Panasonic toner Store toner in a cool dark place Do not unseal toner before use Use it as fast as possible after unsealing CWhen U13 is displayed the Add Toner Warning Indicator will begin to flash This message is ...

Page 44: ... before installing the bottle Insert the bottle as far as it will go then turn it clockwise 160 approx 1 2 turn until it locks Locked symbol Note If the bottle is not inserted all the way into the machine as illustrated turn the bottle slightly in either direction to engage the key and try it again 7 Install a new Toner Waste Container 8 Close the Front Cover Problem Solving CDo not reuse the tone...

Page 45: ...feed Locations A ADF see page 51 i ADF see page 50 J70 J71 B Copier Paper Exit Paper Entry Transport ADU areas see page 46 48 J51 J59 J80 C Paper Feed Module see page 49 J00 J50 I Misfeed Indicator Removing a Misfed Paper Problem Solving Paper Misfeed Indicators and Locations When a paper misfeed occurs the misfeed indicator and the misfeed location s will be displayed on the panel display I For D...

Page 46: ...Make sure that the misfeed indicator goes off after removing all misfed paper 1 Remove the misfed paper Paper Exit Area CMake sure that the misfeed indicator goes off after removing all misfed paper Problem Solving For DP 1810P For DP 2010E ...

Page 47: ...d paper Paper Entry Transport Area CMake sure that the misfeed indicator goes off after removing all misfed paper ATTENTION 4 Open the Heat Roller Cover Remove the misfed paper Close the Right Cover Caution This fuser area may be hot Caution heated surface CMake sure that the misfeed indicator goes off after removing all misfed paper I For DP 1810P For DP 2010E ...

Page 48: ... paper ADU Area For DP 2010E only CMake sure that the misfeed indicator goes off after removing all misfed paper Removing a Misfed Paper 3 If copy paper is fed far into the copier Turn the right paper clearing knob 4 Close the Right Cover Remove the misfed paper ...

Page 49: ...he original position Open the Feed Cover Remove the misfed paper Close the Feed Cover Paper Feed Module CMake sure that the misfeed indicator goes off after removing all misfed paper CMake sure that the misfeed indicator goes off after removing all misfed paper ATTENTION For DP 1810P For DP 2010E I ...

Page 50: ...emoving all misfed paper Problem Solving 1 2 Open the Entry Cover Remove the misfed paper Close the Entry Cover Open the ADF Cover Remove the misfed paper Close the ADF Cover Open and close the Entry Cover to reset the error 3 Lift up the ADF Input Tray Remove the misfed paper Close the ADF Input Tray Open and close the Entry Cover to reset the error 4 Lift up the ADF Input Tray Open the ADF exit ...

Page 51: ...event damaging the originals open the ADF Cover before removing the misfed original s Remove the misfed paper Close the ADF Cover Close the ADF ADF CMake sure that the misfeed indicator goes off after removing all misfed paper CTo prevent original s damage please make sure to open the ADF Cover before removing misfed original s I ...

Page 52: ...or Code does not clear call for service Does E indicator and message appear on the display No Yes When the Add Toner Warning Indicator begins to flash or is lit replace the toner bottle with a new one After this warning is activated machine operation will begin with the Toner Charging Mode approximately 3 minutes to complete each time the power switch is turned Off then On or if the Front Right Co...

Page 53: ...the Glass or Platen Cover See page 54 2 The Toner Charging Mode starts and the LCD displays Add Toner Warning Indicator CFlashing Toner Bottle is nearly empty CLit Toner Bottle is empty 3 This message is displayed for approximately 200 seconds Each is approximately 10 sec 4 This massage will continue to be displayed until the warm up cycle is completed and if the toner bottle was replaced Upon com...

Page 54: ... of the copier When any trouble occurs the copier stops Code Display Message Check Points U01 CLOSE FRONT RT COVER Front Cover is open U07 CLOSE FEED COVER Feed Cover is open U13 TONER IS RUNNING LOW NO WASTE TONER BOX 1 Toner Cartridge is incorrectly installed 2 Low Toner or No Toner Waste Container U14 WASTE TONER BOX IS FULL 1 Toner Waste Container is incorrectly installed 2 Toner Waste Contain...

Page 55: ... sheets option 3rd Paper Feed Module 550 sheets option 4th Paper Feed Module 550 sheets option Paper Weight Paper Tray 16 24 lb 60 90 g m2 Sheet Bypass 15 34 lb 56 128 g m2 Quantity Selector Max 999 sheets Output Tray capacity is 250 sheets Electrical Consumption AC 120 V 50 60 Hz 9 A Energy Consumption Max 1 2 kW 1 5 Wh in Sleep Mode Imaging Method Dry Type Single component imaging Dimensions W D...

Page 56: ... m2 CSpecifications are subject to change without notice 21 7 6 1 23 0 in 550 155 585 mm Electrical Requirements Supplied from the copier i ADF DA AR201 DA AR201 Weight 20 5 lb 9 3 kg Dimensions W D H 21 7 20 5 5 3 in 552 520 135 mm Tray Capacity Letter Invoice 50 sheets 20 lb Ledger Legal 30 sheets 20 lb Paper Size Invoice Letter Legal Ledger Paper Weight 14 28 lb 50 110 g m2 Electrical Requireme...

Page 57: ...d For Printer Part Name Part No Remarks PCL6 is a Page Description Language of the Hewlett Packard Company Options Toner Bottle DQ TU10C Toner Waste Container included Supplies Part Name Part No Remarks NOTE Others DA AR201 Inverting Automatic Document Feeder Also referred as i ADF For DP 2010E only DA DS183 3rd Paper Feed Module 10 100 Ethernet Interface Internet Fax Kit DA NE200 Network Interfac...

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Page 60: ...ABILITY FOR ANY DAMAGE INCLUDING BUT NOT LIMITED TO DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC MACHINE SEE YOUR DEALER FOR DETAILS OF DEALER S WARRANTY Panasonic Document Imaging Company A Business Unit of Matsushita Electric Corporation of America Two Panasonic Way Secaucus Ne...

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