Troubleshooting
SQT1119
87
Screen size is wrong.
• Check the “TV Aspect” or “Aspect for 4:3 Video”.
(
>
75)
• Adjust the aspect ratio setting on TV.
• Adjust the aspect ratio setting on this unit.
(
>
85)
• Check “Aspect for Recording” before recording
or file conversion. (
>
72)
The black screen appears on the TV.
• This phenomenon may occur, depending on the TV
setting, when “Quick Start” is activated. Depending on
the TV, this phenomenon may be prevented by
reconnecting to a different HDMI input terminal.
TV reception is not displayed.
• Broadcast signals are not output from this unit’s
RF OUT terminal. Select “On” in “RF OUT
( Aerial Signal )”. (
>
79)
The screen changes automatically.
• If “Screen Saver” is set to “On”, the screen saver
function will be activated when there is no
operation for 5 minutes or more. (
>
75)
There is a lot of image lag when playing video.
• Set to “0” all items in the “Noise Reduction”. (
>
69)
• Set “Audio Delay”. (
>
75)
• The unit’s TV System is different from that of the
disc. Change the TV System. (
>
75, TV System)
• The picture may be distorted or a black screen
may appear between scenes recorded with
different aspect ratios.
• Set “Deep Colour Output” (
>
76) or “Contents
Type Flag” (
>
76) to “Off”.
3D video is not output correctly.
• 3D video may be output correctly by changing
the following settings:
- “3D Type” of “3D Settings” (
>
75)
- “Signal Format” (
>
41, 3D settings during
playback)
• Check the settings of the connected TV.
• When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video
is not output. (
>
15)
• When “HDMI Audio Output” is set to “Off”, 3D
video may not be output correctly. (
>
76)
No sound.
Distorted sound.
• Check the connections. (
>
14)
• Check the settings of the connected TV, etc.
• Select the audio with “Multi Audio”. (
>
22, 40)
• To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(
>
76)
Cannot change audio channel.
• You cannot change the audio channel if “Digital
Audio Output” is set to “Bitstream” (
>
74)
TV screen and video
The images do not appear on the TV.
The picture is distorted during play, or video
is not played correctly.
• Check the connections. (
>
14)
• Check the settings of the connected TV, etc.
• An incorrect resolution is selected in “HDMI
Video Format”. (
>
75) Reset the setting as
follows:
1 While the unit is on, press and hold [OK], the
yellow button and the blue button at the
same time for more than 5 seconds.
• “00 RET” is displayed on the front panel
display.
2 Repeatedly press [
1
] (right) until “04 PRG”
is displayed on the front panel display.
3 Press and hold [OK] for at least 3 seconds.
Set the item again.
• When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD
®
audio are not output
properly, select “Yes” in “Default Settings”
and make proper settings. (
>
80)
Sound
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