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Panasonic Desktop Unit XX-XXXX, Specification

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Panasonic Desktop Unit XX-XXXX Specification Download Page 31

Maintenance and Specifications

Settings and Printing

Maintenance and Specifications

31

Troubleshooting

If the paste or glue of a label is attached to the photosensitive drum of the drum unit, clean it
following the steps below.

1

Open the front cover of the printer.

2

Lift the drum unit up ( 

#

 ) and slide it out of the printer ( 

$

 ).

3

While pushing the drum unit as illustrated below ( 

#

 ), lift the toner

cartridge up ( 

$

 ).

Cleaning the Photosensitive Drum

#

$

#

$

#

Summary of Contents for Desktop Unit XX-XXXX

Page 1: ...Internal 5 Clearing a Jam 10 Media Tray Empty or Misfeed 11 Jam at A 13 Jam at B 15 Jam at C 18 Jam at D 20 Jam at E 21 Troubleshooting 23 Cleaning the Photosensitive Drum 31 Error Indication 35 Repacking Instructions 36 Repacking 36 Specifications 41 Printer 41 Media 43 Bi directional Parallel Interface 49 USB Universal Serial Bus Interface 51 ...

Page 2: ...ademarks or trademarks of Microsoft Corporation in the United States and or other countries Avery and all other related brands and product names are trademarks of Avery Dennison Corporation 3M and 3M logo are trademarks or registered trademarks of 3M All other acknowledgements are trademarks or registered trademarks of their respective holders ...

Page 3: ...eable Components Printer components Toner cartridge Drum unit Indicators Message of printer status display Average life ERROR Low Toner TONER DRUM UNIT Change the toner cartridge soon Drum Unit Worn out and Toner Empty Replace the drum unit and toner cartridge now Toner Empty Replace the toner cartridge now Change Drum Unit Change the drum unit soon Drum Unit Worn out Replace the drum unit now Ind...

Page 4: ...ity Dimensions Mass Weight Consumables Noise Level CPU Operating Environment Storing Environment Congratulations on your purchase of the XX XXXX the three in one solution to today s office needs This amasing little desktop unit can be used as a Printer Scanner Copier Personal Image Editing System Model No XX XXXX Printer Specification Other Specification Feature Feature Application Soft Text Bridg...

Page 5: ...sed You should clean the printer at least once a month when you replace the toner cartridge when print quality has deteriorated CAUTION Do not use benzene thinner aerosol cleaners or any abrasive powder 1 Turn the power OFF 2 Clean all the covers with a soft cloth Use any mild commercial cleaner 1 Turn the power off and remove the power cord for your safety 2 Remove the media tray out of the print...

Page 6: ...While rotating the pick up roller wipe it with a soft cloth that has been moistened with a mild commercial cleaner 4 Open the front cover 5 Lift the drum unit up and slide it out of the printer To avoid possible toner spillage it is recommended to place the drum unit on a newspaper or drop cloth Pick up roller ...

Page 7: ...ge to the drum unit observe the following precautions Do not touch the black drum surface illustrated below Do not expose the drum unit to light for more than 5 minutes Do not expose the drum unit to direct sunlight Do not keep the drum unit near dust or dirt Do not place the drum unit in a high humid area Do not touch electrodes illustrated below to prevent static electricity damage to the printe...

Page 8: ... can be rotated half Inner rollers B can be rotated to the direction of the arrow Be sure not to damage the sheets in front of the inner rollers B 7 Turn the sponge up and carefully wipe the laser unit cover glass with a dry lint free cloth CAUTION To avoid a damage to the printer Do not use rubbing alcohol to wipe the laser unit cover glass Do not touch the laser unit cover glass by hand A B Shee...

Page 9: ...ully wipe the corona wire of the drum unit by sliding a dry cotton swab from end to end a few times 9 Firmly insert the drum unit in the slot of the printer insert the side pins of the drum unit into the groove label Push down 10 Close the front cover and replace the media tray into the printer corona wire Side pin ...

Page 10: ...age 43 Make sure that you load thick paper 106 165 g m2 29 44 lbs or labels only in the manual feed If a media jam occurs the printer status display reports Media Tray Empty or Misfeed or Jam at Location The Locations are the various sensors throughout the paper path listed as A through E Clearing a Jam Jam at A see page 13 Jam at B see page 15 Jam at D see page 20 Jam at E see page 21 Jam at C se...

Page 11: ... media feed error has occurred load the media in the media tray or clear the media feed error as follows 1 Pull the media tray out of the printer 2 Tap the media stack on a level surface to avoid media jams or skewed printing If a media feed error has occurred remove the media stack from the media tray and tap it Media Tray Empty or Misfeed ...

Page 12: ...erted into the printer Before loading the media push down the metal plate until it clicks locking it in place 4 Replace the media tray into the printer CAUTION Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded 5 Press the CONTINUE button for less than 5 seconds on the printer panel or click on the printer status display to clear the error statu...

Page 13: ...Maintenance and Specifications Settings and Printing Maintenance and Specifications 13 Clearing a Jam 1 Open the front cover 2 Lift the drum unit up Jam at A ...

Page 14: ...nd Specifications Settings and Printing Maintenance and Specifications 14 Clearing a Jam 3 Grasp both sides of the jammed media and slowly pull it out of the printer 4 Push the drum unit down 5 Close the front cover ...

Page 15: ...Maintenance and Specifications Settings and Printing Maintenance and Specifications 15 Clearing a Jam 1 Open the front cover 2 Lift the drum unit up Jam at B ...

Page 16: ...Specifications Settings and Printing Maintenance and Specifications 16 Clearing a Jam 3 Remove the jammed media from the output tray Or Open the rear cover of the printer and remove the jammed media CAUTION HOT SURFACE ...

Page 17: ...Maintenance and Specifications Settings and Printing Maintenance and Specifications 17 Clearing a Jam 4 Push the drum unit down 5 Close the front cover ...

Page 18: ...Specifications 18 Clearing a Jam 1 Perform the jam recovery steps for Jam at A see page 13 Or 1 Pull the media tray out of the printer 2 Slowly pull the jammed media out of the printer while pushing the center tab of the jam release pan down Jam at C Rear side of Printer ...

Page 19: ...intenance and Specifications Settings and Printing Maintenance and Specifications 19 Clearing a Jam 3 Replace the media tray into the printer 4 Open and close the front cover to clear the error indication ...

Page 20: ...aintenance and Specifications 20 Clearing a Jam 1 Open the rear cover of the printer and grasp both sides of the jammed media and slowly pull it out of the printer 2 Open and close the front cover to clear the error indication Jam at D CAUTION HOT SURFACE ...

Page 21: ...Specifications 21 Clearing a Jam 1 Perform the jam recovery steps for Jam at D see page 20 Or 1 Pull the media tray out of the printer 2 Slowly pull the jammed media out of the printer while pushing the center tab of the jam release pan down Jam at E Rear side of Printer ...

Page 22: ...intenance and Specifications Settings and Printing Maintenance and Specifications 22 Clearing a Jam 3 Replace the media tray into the printer 4 Open and close the front cover to clear the error indication ...

Page 23: ...s in extremely high humidity Check the environment see Specifications on page 41 Faded image is printed at the different position from the original Printer driver is not set correctly for paper Set the media type setting of the printer driver correctly see page 22 in Settings and Printing The toner cartridge has reached the end of useful life Replace the toner cartridge Your printer is in extremel...

Page 24: ...m unit is dirty Clean the corona wire in the drum unit see Cleaning the Printer on page 5 The entire page prints in black The drum unit is damaged Replace the drum unit A white or black spots appear in intervals of 94 mm Paste Glue of a label or dust is attached to the photosensitive drum of the drum unit Wipe the photosensitive drum of the drum unit see Cleaning the Photosensitive Drum on page 31...

Page 25: ...om the gear see Cleaning the Photosensitive Drum on page 31 White and horizontal lines appear on the page The drum unit is damaged Replace the drum unit The toner cartridge is damaged Replace the toner cartridge The toner cartridge is stored for a long period Try shaking to loosen toner Print several blank pages until the lines disappear Try shaking to loosen toner Trouble Possible Cause Correctiv...

Page 26: ...aged Replace the drum unit The fuser unit is damaged Display the Printer Console window and click icon to print a cleaning data see Using the Printer Console Window on page 41 in Settings and Printing If it is not recovered call for service to replace the fuser unit A white vertical line appears on the page The laser unit cover is dirty Clean the laser unit cover see Cleaning the Printer on page 5...

Page 27: ...rectly Install media correctly in the media tray Adjust media guides correctly The media is moist Use fresh paper Incorrect type of media is used Check the media usable or not see About Media on page 8 in Settings and Printing see Media on page 43 The back of the printed page appears dirty The transfer roller or fuser unit is contaminated after clearing a jam Display the Printer Console window and...

Page 28: ...g the media size Check the loaded media is not curled The media is not set correctly in the media tray Check the media is not set on the media height stopper A of the length media guide Pick up roller is dirty Clean the pick up roller see Cleaning the Printer on page 5 Image is cut Image size is bigger than print area Adjust the image within the print area 4 2 mm 0 17 is required for the top botto...

Page 29: ...rect printer port is selected in the printer driver for cable used see Setting the Printer Driver on page 22 in Settings and Printing The printer driver is not set correctly The printer does not print correctly Appropriate driver may not be installed or correct printer may not be selected If the communication link between your computer and the printer is working but the printer ejects a blank page...

Page 30: ...rating system Version 4 0 The printer driver cannot be installed with Add Printer Wizard in Windows NT 4 0 Install the printer driver with Setup exe see Installing the Printer Software in the Setup Guide Number of lines are changed in 2up or 4up printing using Microsoft Excell spreadsheet Adjust the height of the cell size of the spreadsheet Printer Status Display alerts when printing many files W...

Page 31: ... or glue of a label is attached to the photosensitive drum of the drum unit clean it following the steps below 1 Open the front cover of the printer 2 Lift the drum unit up and slide it out of the printer 3 While pushing the drum unit as illustrated below lift the toner cartridge up Cleaning the Photosensitive Drum ...

Page 32: ...e attached the portion that white or black spots of the print appear CAUTION To prevent any damage to the drum unit observe the following precautions Do not rotate the photosensitive drum in the opposite direction of the above illustration otherwise the drum unit may be damaged Do not touch the black drum surface Do not expose the drum unit to light for more than 5 minutes Do not expose the drum u...

Page 33: ...ry cotton swab or remove the small dust in the gears of the photosensitive drum CAUTION Do not use a sharp pointed something like a ball point pen to prevent the damage to the drum unit when removing the paste 7 Insert the side pins of the toner cartridge into the slots of the drum unit Push the toner cartridge in the drum unit Dust Side pin ...

Page 34: ... Settings and Printing Maintenance and Specifications 34 Troubleshooting 8 Firmly insert the drum unit in the slot of the printer insert the side pins of the drum unit into the groove label Push down 9 Close the front cover Side pin ...

Page 35: ... press the CONTINUE button less than 5 seconds Remove the jammed media then open the front cover and close it Press the CONTINUE button less than 5 seconds Drum unit is not installed Install the drum unit Replace the toner cartridge soon Replace the toner cartridge now Replace the drum unit soon Drum unit is worn out Replace the drum unit now Drum unit is worn out and toner is empty Replace the to...

Page 36: ...eller first or Panasonic Please use the original carton and all of the original packing materials Do not ship printer with drum unit installed Improper repacking of the printer may result in a service charge to remove spilled toner Since the printer uses dry toner extreme care must be taken when handling The printer should be handled in the upright vertical position Material required Original cart...

Page 37: ...um unit on a news paper drop cloth or best to place back in original Black shipping bag CAUTION To prevent any damage to the drum unit observe the following precautions Do not touch the black drum surface illustrated below Do not expose the drum unit to light for more than 5 minutes Do not expose the drum unit to direct sunlight Do not keep the drum unit near dust or dirt Do not place the drum uni...

Page 38: ...cifications Settings and Printing Maintenance and Specifications 38 Repacking Instructions 4 While pushing the drum unit as illustrated below lift the toner cartridge up 5 Replace the shipping cover on the toner cartridge ...

Page 39: ...packing Instructions 6 Insert the toner cartridge into a plastic bag and certainly seal the end of the bag tightly 7 Wrap the drum unit with the protective sheet to protect the drum surface 8 Insert the drum unit into a plastic bag and seal the end of the bag tightly 9 Close the front cover ...

Page 40: ...ructions 10 Wipe off any loose toner in and around the printer NOTE If a toner vacuum is available it is the best tool for cleaning spilled toner Do not use a standard office vacuum the toner will not be retained by typical vacuum dust collectors 11 Repack the printer Toner cartridge AC cord Drum unit ...

Page 41: ... 14 6 ppm First Print 15 seconds Resolution 600 x 600 dpi dots per inch Paper Feed Media tray universal cassette up to 250 sheets of paper 75 g m2 20 lbs Manual feed 1 sheet Paper Output Up to 150 sheets of paper 75 g m2 20 lbs Power Source Refer to the nameplate on the rear of the unit Memory 2 MB Interface Bi directional parallel USB Warm Up Time Less than 25 seconds at 22 C 71 6 F 50 RH Operati...

Page 42: ...er A4 size single sided printing default density 5 image area means that the black area within the printing area is 5 Printing 10 image area continuously will reduce the life of the toner to about half as compared to printing 5 image area The Toner Saving mode allows you to save toner see Quality Tab on page 31 in Settings and Printing Power Consumption Printing 2 average 310 W or less Standby ave...

Page 43: ...able performance The following guidelines will be helpful Basic Weight 60 to 105 g m2 16 to 28 lbs Thickness 3 7 to 7 5 mils 1 mil 1 1000 Moisture Content 4 to 6 Smoothness 100 to 300 Sheffield Acid Content 5 5 PH minimum Fusing Compatibility Must not scorch melt offset material or release hazardous emissions when heated to 200 C 392 F for 0 1 second Cutting Dimensions 0 0313 inch of nominal corne...

Page 44: ...ng cannot be performed with A5 A6 size paper or envelope Medium Name Dimension Paper Letter 216 x 279 mm 8 5 x 11 A4 210 x 297 mm 8 27 x 11 7 Legal 216 x 356 mm 8 5 x 14 B5 176 x 250 mm 6 92 x 9 84 Executive 184 x 267 mm 7 25 X 10 5 A5 1 148 5 x 210 mm 5 85 x 8 27 A6 1 105 x 148 5 mm 4 13 x 5 85 Envelope 1 Envelope 9 98 x 225 mm 3 87 x 8 87 Envelope 10 105 x 241 mm 4 12 x 9 5 International DL 110 ...

Page 45: ... s roller and cause damage Transparencies and Labels You may also print on labels and transparencies that are made for the printer Panasonic has tested and found that the following work satisfactorily OHP transparencies 3M CG3300 Labels AVERY 5160 AVERY 5161 AVERY 5162 AVERY 5163 AVERY 5660 AVERY 5661 AVERY 5662 AVERY 5663 Avery L7159 Avery L7160 Avery L7161 Avery L7162 Avery L7163 Avery L7164 To ...

Page 46: ...s recommended that you purchase only high quality envelopes with diagonal seams as shown in the diagram below High quality envelopes have the following characteristics A thin sharply creased leading edge Paper weight of 90 g m2 24 lbs Flat free of curls wrinkles nicks etc NOTE Wrinkle may occur in some case even if high quality envelopes are used NO YES Labels cover the entire backing material The...

Page 47: ...ther damage Envelopes with side seam construction Highly textured envelopes or with extremely shiny surfaces Envelopes that seal by removing a peel off strip Envelopes with more than one flap to be sealed Self adhesive envelopes Envelopes that are baggy or not sharply creased Embossed envelopes Envelopes that have previously been printed with a laser printer Envelopes that have been previously pri...

Page 48: ...0 1 second Envelopes that use encapsulated types of adhesive that do not require moistening but rely on pressure to seal them Always test a sample of the envelopes you are thinking of buying Confirm that the envelope performs acceptably For best printing results Avoid printing in high humidity i e above 70 High humidity may cause the envelope to curl and pick up excess toner High humidity may also...

Page 49: ...configuration Parallel Interface connector printer side Bi directional Parallel Interface Pin Signal 1 nStrobe 2 Data 1 3 Data 2 4 Data 3 5 Data 4 6 Data 5 7 Data 6 8 Data 7 9 Data 8 10 nAck 11 Busy 12 PError 13 Select 14 nAutoFd 15 NC 16 GND 17 FG 18 Vcc Pin Signal 19 GND 20 GND 21 GND 22 GND 23 GND 24 GND 25 GND 26 GND 27 GND 28 GND 29 GND 30 GND 31 ninit 32 nFault 33 GND 34 NC 35 NC 36 nSelectI...

Page 50: ...tions 50 Specifications CAUTION If the cable is connected to PC via printer buffer or selector the printer may not print A print server cannot be used for printing NOTE Be sure to use only a shielded cable The printer will not operate properly if any of the pins are not connected ...

Page 51: ... length Pin configuration USB Interface connector printer side NOTE Be sure to use a full speed shielded cable which the Data and Data cables are the twisted pair When using KX P7100 printer and other USB devices simultaneously we cannot guarantee normal printing USB Universal Serial Bus Interface Signal pin Signal 1 VBUS 2 Data 3 Data 4 Ground 1 2 4 3 ...

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