12
Troubleshooting
The following symptoms do not indicate malfunction.
Symptom
Cause
Mist emerges from indoor unit.
• Condensation e
ff
ect due to cooling process.
Water flowing sound during operation.
• Refrigerant flow inside the unit.
The room has a peculiar odour.
• This may be due to damp smell emitted by the wall,
carpet, furniture or clothing.
Indoor fan stops occasionally during automatic • This helps to remove the surrounding odour.
fan speed setting.
Airflow continues even after operation has
stopped.
• Extraction of remaining heat from the indoor unit
(maximum 30 seconds).
Operation is delayed a few minutes after
restarting.
• The delay is a protection to the unit’s compressor.
Outdoor unit emits water/steam.
• Condensation or evaporation occurs on pipes.
TIMER indicator is always on.
• The timer setting repeats daily once set.
During deice operation, flap is closed.
• The AIR SWING is set to AUTO.
POWER indicator blinks during HEAT mode
with no warm air supply (and flap is closed).
• The unit is in defrost mode (and AIR SWING is set to
AUTO).
Indoor fan stops occasionally during heating
operation.
• To avoid unintended cooling e
ff
ect.
POWER indicator blinks before the unit is
switched on.
• This is a preliminary step in preparation for the
operation when the ON timer has been set.
When ON Timer is set, the unit may start earlier (up
to 35 minutes) before the actual set time in order to
achieve the desired temperature on time.
Cracking sound during operation.
• Changes of temperature caused the expansion/
contraction of the unit.
Dusts accumulated on the wall.
• Due to air circulation or static electricity generated
by the air conditioner. Some types of wall paper may
collect dusts easily (recommended to clean the area
around the air conditioner frequently).
POWER indicator blinks and stops when
operate COOL/DRY mode.
• The system has locked to operate in HEAT mode only.
Discoloration of some plastic parts.
• Discoloration is subject to material types used in plastic
parts, accelerated when exposed to heat, sun light, UV
light or environmental factor.
Cooling/heating capacity reduced during the
lowest fan speed setting.
• The low fan speed is low noise priority operation, so
cooling/heating capacity may be reduced (depending
on the condition). Increase the Fan Speed to increase
the capacity.
Check the following before calling for servicing.
Symptom
Check
Operation in HEAT/COOL mode is not working • Set the temperature correctly.
e
ffi
ciently.
• Close all doors and windows.
• Clean or replace the filters.
•
Clear any obstruction at the air inlet and air outlet vents.
Noisy during operation.
• Check if the unit has been installed at an incline.
• Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is weak.)
• Insert the batteries correctly.
• Replace weak batteries.
The unit does not work.
• Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the
remote control.
• Make sure the receiver is not obstructed.
• Certain fluorescent lights may interfere with signal
transmitter. Please consult authorised dealer.