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108
Troubleshooting (Advanced)
Access point is not detected
Shorten the distance between the computer and the access point, and try the detection again.
It may take some time before the access point is displayed in [Available Networks]. Wait for a moment.
Confirm the following settings:
• [Wireless LAN] in the [Advanced] menu of the Setup Utility
Confirm that [Wireless LAN] is set to [Enable]. (
)
• Wireless device off:
Confirm that
/
/
is displayed on the notification area.
Confirm whether the Intel
®
PROSet/Wireless Software is installed using the following menu.
[start] - [Control Panel] - [Add or Remove Programs].
If it has not been installed, input [c:\util\drivers\wlan\Apps\install.bat] in [start] - [Run] to install.
• Wireless LAN power supply
If
is displayed on the notification area, slide the wireless switch to the right (ON).
• IEEE802.11a settings
Even if the wireless LAN is on, IEEE802.11a may be set to disable. If IEEE802.11a is
to be used, change this setting to enable. (
This computer uses channels 1 through 11
when using IEEE802.11b/g. Check the channel being used by the access
point.
*4
In the case of wireless communications, the frequency band being used can be divided into segments, so that different communications
can be conducted on each band segment. A “Channel” refers to the individual frequency bandwidth divisions.
Cannot communicate with the access point
Using the following procedure, confirm whether the computer’s protocol settings are correct (only when using TCP/IP).
A
When
is displayed on the notification area:
Right-click
, and click [Open Network Connections].
When
is not displayed on the notification area:
Click [start] - [Control Panel] - [Network and Internet Connections] - [Network Connections].
Problems with Wireless LAN (only for models with wireless
LAN)
Wireless Switch