34
Troubleshooting
Troubleshooting (Basic)
Starting Up
[Enter Password] does
not appear when resum-
ing from sleep / hiberna-
tion.
l
Select [Enabled] in [Password On Resume] in the [Security] menu
of the Setup Utility (
è
Reference Manual
“Setup Utility”).
l
The Windows password can be used instead of the password set
in the Setup Utility.
A
Open the Control Panel.
1. Perform either of the following procedures.
l
For the desktop screen:
Right-click
at the bottom left corner of the Desktop
screen.
l
For the Start screen:
Click on the Start screen.
2. Click [Control Panel].
Click (Start) - [Control Panel].
B
Click [System and Security] - [Power Option] - [Require a pass-
word on wakeup] and add a check mark for [Require a password].
Click [System and Security] - [Power Option] - [Require a pass-
word when the computer wakes] and add a check mark for
[Require a password].
The computer will not
automatically enter
sleep or hibernation.
l
If you connect to a network using wireless LAN function, perform
access point settings.
(
è
Reference Manual
“Wireless LAN”)
l
If you do not use wireless LAN function, turn off wireless LAN function.
(
è
Reference Manual
“Disabling/Enabling Wireless Communi-
cation”)
l
Make sure that you are not using any software that regularly ac-
cesses the hard disk.
When logging on (e.g.,
resuming the computer),
audio is distorted.
l
Perform the following steps to change the audio settings to prevent
audio output.
A
Click the [Desktop] tile on the Start screen.
B
Right-click the desktop and click [Personalize] - [Sound].
C
Remove the check mark from [Play Windows Startup sound],
and click [OK].
A
Right-click the desktop and click [Personalize] - [Sounds].
B
Remove the check mark from [Play Windows Startup sound],
and click [OK].
Cannot resume.
l
One of the following operations may have been carried out. Slide the
power switch to turn on the computer. Data not saved will be lost.
In sleep mode, the AC adaptor or battery pack was disconnected,
or a peripheral was connected or disconnected.
The power switch was slid for four seconds or longer to forcibly
turn off the computer.
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2014/06/26 16:42:05
