23
Troubleshooting
Display
<Only for model with GPS>
The cursor cannot be
controlled properly.
Operate the following steps.
A
Set [GPS] to [Disabled] in the [Advanced - Serial Port Con
fi
guration] of the Setup
Utility.
B
Press
F10
and select [Yes] at the con
fi
rmation message, and press
(Enter).
The computer will restart.
C
Log on to Windows as an administrator.
D
Click
(Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs and
fi
les], and press
(Enter).
E
Click [Yes], click[Yes] and click [OK].
Then restart the computer.
F
Press
F2
or
Del
while [Panasonic] boot screen is displayed.
G
Set [GPS] to [Enabled] in the [Advanced - Serial Port Con
fi
guration].
H
Press
F10
and select [Yes] at the con
fi
rmation message, and press
(Enter).
Touch Screen Operation
The cursor does not work.
When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
Press
(Windows) and press
two times, and press
to select [Restart] and
press
(Enter).
Press
(Windows),
U
and
R
to select [Restart].
If the computer does not respond to keyboard commands, read “No response.” (
below).
Cannot point the correct
position.
Perform the touchscreen calibration ( page 14).
Reference
Manual
The Reference Manual is
not displayed.
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Click
(Start) and input “c:\util\reader\setup.exe” in [Search for programs and
fi
les]
then press
(Enter).
Click [start] - [Run], input “c:\util\reader\setup.exe”, then click [OK].
Follow the on-screen instructions.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates].
Cannot close full screen
mode of Adobe Reader.
Click [Edit] - [Preferences] - [Full Screen] and add the check mark to [Show navigation
bar] before starting full screen mode.
If you started full screen mode without above setting, set the computer to the Cradle and
connect the external keyboard to the Cradle, then press
Esc
.
Others
No response.
Press[
] button to open Task Manager and close the software application that is not
responding.
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press
Alt
+
Tab
to check.
Press the power switch for 4 seconds or longer to shut down the computer, and then
press the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program.
To uninstall:
Click
(Start) - [Control Panel] - [Uninstall a program].
Click [start] - [Control Panel] - [Add or Remove Programs].
The battery indicator lights
in red.
Connect the AC adaptor to charge the battery. The computer may not enter hibernation,
even if [Hibernate] is selected as the action when the battery level becomes low.
CF-H1mk3(DFQW5343ZA) Win7_OI US.23 23
CF-H1mk3(DFQW5343ZA) Win7_OI US.23 23
11/13/2009 3:29:24 PM
11/13/2009 3:29:24 PM