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Cannot hear the desired audio.
h
Check the connections and the “Digital Audio
Output” settings. (
There is no sound coming out.
h
Refer to “Connecting to an amplifier/receiver”
(
11) to check the audio output settings
suited to the connections of your device.
Disc cannot be played.
h
The disc is dirty. (
h
The disc is not finalized. (
h
Depending on the Ultra HD Blu-ray disc, it
may not be possible to perform playback
unless this unit is connected to the Internet.
Still pictures (JPEG) do not play back
normally.
h
The images that were edited on the PC, such
as Progressive JPEG, etc., may not be played
back.
I can’t play back BD-Live.
h
Confirm that this unit is connected to the
broadband Internet. (
h
Confirm the “BD-Live Internet Access”
settings. (
h
Confirm a USB device is connected to the
USB port. (
I can’t connect to the network.
h
Confirm the network connection and settings.
(
h
Check the operating instructions for each
device and connect accordingly.
Cannot read. Please check the disc.
h
You inserted an incompatible disc.
Cannot play this file.
h
You tried to play a non-compatible video.
No disc inserted.
h
The disc may be upside down.
$
This operation cannot be performed now.
h
Some operations are unsupported by the unit.
(For example, reverse slow motion, etc.)
IP address is not set.
h
The “IP Address” in “IP Address / DNS
Settings” is “---. ---. ---. ---”. Set the “IP
Address”, “Subnet Mask”, and “Gateway
Address”. (Select the automatic address
acquisition if necessary.)
Audio
Playback
Network
Messages on the screen