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Panasonic BB-HNP11CE, Operating Instructions Manual

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Panasonic BB-HNP11CE Operating Instructions Manual Download Page 77

Operating Instructions

77

Message

Cause and Remedy

Parameter Error

An error has occurred in the 
"XXXX" parameter in "Create New 
Camera (Camera Registration 
Information)". Try again.
"XXXX" =

•

Camera ID

•

Camera Name

•

Comment

•

Camera Address

•

Camera Address Port

•

User  Name

•

Password

•

Using Proxy

•

Resolution

•

Image Quality

•

Recorded Frequency

•

Audio Recording Settings

•

Limit the Recording Capacity

•

Recording Capacity

•

Motion when Reaching the 
Recording Capacity

•

Recording Flag before Motion 
Detection

•

Number of Seconds before 
Motion Detection

•

Recording Flag after Motion 
Detection

•

Number of Seconds after 
Motion Detection

•

Sensitivity

•

Threshold

•

Keyword  1

•

Keyword  2

•

Camera Type

• This is a software error.

If same error message appears after trying 
again, restart your PC.

Summary of Contents for BB-HNP11CE

Page 1: ...Operating Instructions Please read this manual before using and save this manual for future reference Network Camera Recorder Model No BB HNP11CE ...

Page 2: ...rd in timer recording see page 56 You can manage images by keyword 10 settings can be set in timer recording for each camera Additionally you can search images by time recording method such as timer recording and motion detection recording or keyword see page 63 Other Features Layout Feature of Operation Window see page 39 to page 41 You can change size or location of camera list or operation bar ...

Page 3: ...d trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners Items Desc...

Page 4: ...se 21 2 Software Operation 23 2 1 Selecting a Folder to Save Images 23 2 2 Automatically Backing up Recorded Images 26 2 3 Using a Proxy Server 28 2 4 Registering the Camera 30 2 4 1 Creating New Camera 30 2 4 2 Editing Camera Information 38 2 5 Network Camera Recorder Window 39 2 5 1 Monitoring Page 45 2 5 2 Recorded Image Page 46 2 5 3 Timer List Page 47 2 6 Monitoring the Camera 48 2 6 1 Monito...

Page 5: ...1 Converting the Recorded Images to JPEG files 70 2 13 Other Features 72 2 13 1 Importing the Camera Information 72 2 13 2 Exporting the Camera Information 72 2 13 3 Copying the Recorded Images 73 2 13 4 Changing the Keyword of the Recorded Images 73 2 13 5 Deleting the Recorded Images 74 2 14 Error Message List 75 2 15 Troubleshooting 93 2 16 Default Setting List 96 Index 98 ...

Page 6: ... unreadable because of a scratch Do not touch the CD ROM surface and avoid leaving fingerprints on it It may become unreadable because of dust Do not place the CD ROM in any place where it will be subjected to direct sun light or high temperature such as around a heater CD ROM may become unreadable because of change in shape Do not throw or bend CD ROM CD ROM may become unreadable because of a scr...

Page 7: ...or suspension of the use of this product by a third party Take the following measures to avoid security breaches To prevent malicious attack to your PC or recorded images keep newly updating the installed software on your PC such as operating system web browser antivirus software or Network Camera Recorder Perform the version update to intensify the security If you receive data from the Internet p...

Page 8: ...d all other applicable laws You acknowledge that you are receiving only a LIMITED LICENSE TO USE the SOFTWARE and related documentation and that you shall obtain no title ownership nor any other rights in or to the SOFTWARE and its related documentation all of which title and rights shall remain with PANASONIC or its licensor 2 LICENSE 3 RESTRICTIONS You may not reverse engineer decompile or disas...

Page 9: ...for the SOFTWARE THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES FOR PANASONIC S BREACH OF WARRANTY THE LIMITED WARRANTY SET FORTH IN THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION 6 LIMITATION OF LIABILITY EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN PARAGRAPH 5 PANASONIC MAKES NO WARRANTIES EXPRESS IMPL...

Page 10: ...ter software and commercial computer software documentation as such terms are used in FAR 12 212 and DFARS 227 7202 Consistent with FAR 12 212 or DFARS 227 7202 as applicable the Software and related documentation are licensed to U S Government end users as a commercial item with only those rights as are granted to all other end users pursuant to the terms and conditions of this Agreement ...

Page 11: ...disagree The legal agreement is required when installing this software Install this software see page 12 Perform the license registration see page 21 Perform the license registration to use this software The attached registration code stickers are required to perform license registration Select the folder to save images see page 23 Configure the camera see page 30 Operate recording and monitoring ...

Page 12: ...tion Selection window automatically appears Notes If Installation Selection window does not appear open the CD ROM and double click autorun exe file Adobe Reader must be installed on your PC It can be downloaded without charge from the Adobe website 2 Click Install Network Camera Recorder If this software has been installed the following window is displayed Install this software after removing thi...

Page 13: ... Instructions 13 Note If you do not log in as an administrator account user you cannot install this software and the following windows will be displayed Log in as an administrator Installation window appears or ...

Page 14: ...ext License Agreement window appears 4 Check I Agree and click Next Choose Destination Location window appears Notes To securely manage recorded images selecting Just me is recommended Everyone means users having an administrator account ...

Page 15: ...ination folder The destination must have more than 200 MB free capacity If you click Disk Cost installable drives each drive disk size and free capacity are displayed 5 Select the destination folder and click Next Installation Confirmation window is displayed ...

Page 16: ...Operating Instructions 16 6 Click Next This software starts installation After the installation Installation Complete window is displayed ...

Page 17: ...estart is displayed on the system tray lights red during recording Notes If the operation window is started but is displayed this software is working Timer recording is also working To close this software right click and select Exit The button will be deleted from the system tray ...

Page 18: ... double click setup exe file on the CD ROM 2 Click Install Network Camera If this software have been installed the following window is displayed 3 Check Repair Network Camera Recorder or Remove Network Camera Recorder and click Finish If the modification or deletion is complete the confirmation window is displayed Note If you delete this software the camera settings and recorded images are not del...

Page 19: ...ow of this software is displayed Notes These softwares cannot work at the same time Use only a software This software can be started from the program menus Clicking ncr2 exe file at the destination also starts this software If the license is not registered the License Registration window is displayed Register a license by following the procedure on page 21 ...

Page 20: ...Operating Instructions 20 1 6 2 Closing This Software Click File Exit on the menu bar ...

Page 21: ...ense 1 7 1 Registering a New License 1 Display the License Registration window If the license is not registered the License Registration window is displayed You can also display the window by selecting Help License Registration 2 Enter the supplied registration code and license key and click OK The registration code and license key are included on the attached registration code stickers Characters...

Page 22: ... the registration code or license key is incorrect Confirm them and enter them again Note If the registration is complete License Registration on the menu bar is grayed out Note The registration code and license key cannot be reissued even if they are lost Please keep them secure ...

Page 23: ... hierarchy depth must be within 6 to prevent the system from getting unstable The recorded images in the destination folder are displayed on the screen If you change the destination folder the recorded images in the former folder are not displayed File sizes of recorded images listed below can be used as a baseline 1 frame size Recorded capacity can be calculated by Size KB x Frame Rate frames per...

Page 24: ...Operating Instructions 24 1 Start this software and select Tools Preferences Destination Folder on the menu bar The destination folder page is displayed ...

Page 25: ... or greater as your destination folder to prevent the system from getting unstable 5 Click OK Notes Recorded images are saved in the following folder If the image cannot be recorded error message is displayed Do not manually delete move or change any files in the index folder or data folder NCR2 data Folder to store recorded images Destination folder Folder to store data to search recorded images ...

Page 26: ...ally Backing up Recorded Images Recorded images can be backed up automatically at the specified time 1 Select Tools Preferences Backup on the menu bar The backup setting page is displayed 2 Set the parameters and click OK a b c Check the box ...

Page 27: ...his software may be delayed during backup If images are recorded during backup the recorded images will be backed up next time Do not manually delete move or change any files in the index folder or data folder in the backup folder a Select your destination folder for backup See page 24 for how to access the backup page Create the folder in advance The level of the folder hierarchy depth must be wi...

Page 28: ...the Internet you using a proxy server You cannot connect to the camera without the proxy settings If you do not use a proxy server this setting is not required 1 Select Tools Preferences Network Connection on the menu bar The proxy setting page is displayed 2 Check Use a proxy server set the parameters and click OK ...

Page 29: ...rt number Enter them after asking your administrator Enter the alphanumeric characters Enter only the numeric character for port number Proxy User Name and Proxy Password Enter the user name and password for the proxy server if required Enter them after asking your administrator Enter the alphanumeric characters ...

Page 30: ...menu displayed by right clicking on the camera list see page 66 The create new camera page is displayed 2 Set the parameters and click OK The camera preview is displayed on the camera list Page Selection Tab Basic Settings Displays the setup page for the camera name and IP address see page 31 Image Settings Displays the setup page for the image size and recording method see page 33 Recording Capac...

Page 31: ...m 250 characters Comment Enter the information of the camera such as a location The comment is displayed on the screen see page 45 Maximum 128 characters Camera Address Enter the IP address or domain name mandatory Enter the alphanumeric characters Port Enter the port number When port number is 80 default you do not need to enter port number Enter the numeric characters ...

Page 32: ...nections can be established with the camera User Name Password If you set security setting authentication setting enter administrator user name and password of the camera Enter the alphanumeric characters 4 to 15 characters Password is saved in encryption Use a proxy server If you enable the proxy settings see page 28 Use a proxy server is enabled If the camera is using a proxy server check Use a ...

Page 33: ...on Select 640 x 480 320 x 240 default or 160 x 120 Image Quality Select Favor Clarity Standard default or Favor Motion Recorded Frequency Set the interval to record images Not Specify 1 Specify 2 or Setting Intervals 3 1 If you record images as they are set on the camera set to Not Specify Images are recorded as the camera sends images through its max bandwidth 2 If you select Audio and Image you ...

Page 34: ...return to a default If you change the capacity to a smaller value than the current capacity this software deletes old images E g if you change the capacity to 200 MB when you recorded images up to 250 MB 50 MB old images are deleted Setting Description Limit Recording Capacity To limit the capacity check Limit the recording capacity and set the capacity Select Stop recording or Delete old images a...

Page 35: ... to Default and clicking OK the current settings become as a default If you click Return to Default the settings return to a default Setting Description Recording Method Record images in the time period before or after motion detection Threshold Adjust the threshold to start recording If the threshold is set low this software sensitively detects changes Sensitivity If you set sensitivity high ampl...

Page 36: ...d do not check the boxes of before motion detection and after motion detection Motion detection level is changed depending on resolution image quality object situation and network environment Confirm the level by performing motion detection recording On the monitoring page clicking displays motion detection bar Motion Detection Bar The threshold is the border between green and red If the level exc...

Page 37: ...uctions 37 Keyword Page Setting Description Keyword 1 Keyword 2 Put a keyword to manually recorded images 2 keywords keyword 1 keyword 2 can be set If you set a keyword you can search recorded images by it see page 63 ...

Page 38: ... Edit Current Camera on the menu bar You can change camera information on the menu displayed by right clicking on the camera list see page 66 The change camera information page is displayed 2 Set the parameters and click OK See page 31 to page 37 for details about parameters ...

Page 39: ... Page Selection tab Monitoring Image Displays the current image see page 45 Recorded Image Displays the recorded image list and playback image see page 46 Timer List Displays the timer list see page 47 Camera List see page 66 Menu Bar see page 42 Toolbar Buttons see page 44 Operation Bar see page 49 Status Bar Monitoring Page see page 45 Displays the status Double clicking or clicking displays it ...

Page 40: ...ging the layout moving the operation bar Note If you move the window while pressing Ctrl on the keyboard the window is located as an independent window You can move the location by dragging The window is embedded by dragging on the page ...

Page 41: ...st The camera list enables you to simultaneously monitor multiple cameras and to view the camera in a larger size see page 66 Note If you move the window while pressing Ctrl on the keyboard the window is located as an independent window The window is embedded on the page ...

Page 42: ...isplay mode Select camera preview size Display or hide camera list operation bar or recorded image list Select camera move on the toolbar display mode recording button display Display or hide status bar Start recording Start motion detection recording Stop recording Register new camera Edit camera information Display previous camera image Display next camera image Delete registered camera Enable o...

Page 43: ...on Enable or disable timers Delete selected timers Convert recorded image to JPEG file Import camera setting information Export camera setting information to a file Open preference page Destination Backup and Network Connection page Help License Registration Open Operating Instructions Download About Network Camera Recorder Open license registration page Open operating instructions pdf file Open d...

Page 44: ...rrent camera Starts recording Selects a next camera from the current camera Starts motion detection recording Fits the image to the window Stops recording Shrinks the image by 25 minimum 25 of the actual size Displays a scale Expands the image by 25 maximum 700 of the actual size ...

Page 45: ...e monitoring page Camera List see page 66 The registered cameras are listed Right clicking the image displays menus Motion Detection Bar see page 55 The bar is displayed when the motion detection starts The threshold of the motion detection recording is displayed The comment of registered camera is displayed Monitoring page of the selected camera Camera name ...

Page 46: ...een see page 59 Displays the images selected on the recorded images Recorded Image List see page 59 Lists the recorded images Recording Method Selection Tab The recorded images are displayed in a group of recording method Clicking Search displays a search page Search Page see page 63 Searches the recorded images The result is shown on the search tab page The screen size can be changed by dragging ...

Page 47: ...le disable or delete timer on the timer list page see page 58 Right click the timer list to display the menu Select the timer name and right click it to display the menu Select the multiple timer names and right click them to display the menu Timer List List the set timers ...

Page 48: ...e 39 to page 41 If you monitor the camera with audio feature audio may be interrupted due to your PC performance or network environment In this case lower the max bandwidth setting on the Network page of the camera If the camera is set to display a static image the monitoring page displays a blue screen is displayed if the camera supports audio You can operate the camera see page 49 Selected camer...

Page 49: ...al range and returns to the original position Pan Tilt Home Position 1 Controls lens direction Pan Left Right Tilt Up Down and Home Position Center Preset Button 1 Applies the camera direction to a preset position Zoom 1 Zooms in or out see page 50 Tele Wide Focus 1 Focuses the image see page 51 Near Auto Far Brightness 1 Changes brightness in nine steps including STD Standard Clicking or changes ...

Page 50: ...ng in and out Cameras available for the zooming in and out function Clicking tele button zooms in maximum 42x 1 clicking wide button zooms out The camera zooms in or out at a regular rate 1 Optical zoom is 21x and digital zoom is 2x ...

Page 51: ...manual focusing features Automatic Focus Click button It is recommended to use automatic focus You can return to automatic focus from manual focus clicking button Manual Focus Clicking or sets the camera to manual focus button moves the pint closer to the camera button moves the pint further from the camera ...

Page 52: ...position to registered position Registered buttons are displayed blue Unregistered buttons are displayed gray Note If the preset button is changed while this software is being used the change is not reflected on this software Clicking Refresh displays the latest preset buttons 1 Click the preset number Preset name is displayed in the upper side ...

Page 53: ... displayed during recording see page 66 Left Green Center Red You can select Start Recording or Stop Recording on the record menu bar You can record multiple cameras simultaneously Notes If you select multiple cameras select cameras while pressing Ctrl on the keyboard File sizes of recorded images listed below can be used as a baseline 1 frame size Resolution Items Favor Clarity Standard Favor Mot...

Page 54: ...out 2 08 GB The setting change on operation bar is not reflected to recording If you change resolution or image quality of recorded images change the settings on the image settings page see page 33 To stop recording always click button or select Record Stop Recording If you close the operation window recording program does not stop If icon is displayed on the system tray the recording program is a...

Page 55: ... on the record menu bar You can record multiple cameras simultaneously Notes If you select multiple cameras select cameras while pressing Ctrl on the keyboard You can record images before or after the motion is detected Motion detection level is changed depending on resolution image quality object situation and network environment Confirm the level by performing motion detection recording to assur...

Page 56: ...ee page 66 2 Select Timer Create New Timer on the menu bar The create new timer page is displayed Click Create New Timer on the menu displayed by right clicking the timer list page see page 47 3 Set the parameters and click OK The timer is displayed on the timer list page see page 47 Items Descriptions Basic Settings Timer Name Enter a timer name mandatory The timer name is displayed on the timer ...

Page 57: ...is displayed on the system tray the recording program is always working see page 17 Timer Schedule To set a timer set start time end time and the day of the week Checking Daily sets the daily timer recording during the specified time period If you set the day of the week check Day of the Week Setting and specify the day or multiple days of the week If the day of the week is not checked the timer r...

Page 58: ...e page 56 for details about parameters Click Edit Current Camera or double click the timer to display the setting page Enabling Disabling or Deleting Timers If you create a timer the timer is enabled The timer menu bar enables you to enable disable or delete timers Timer recording is available only when the timer is enabled The disabled timer is not working You can enable disable or delete timers ...

Page 59: ...ame is displayed to play the recorded images If the number of recorded images exceeds 100 100 and 100 are displayed The image before or after 100th can be displayed Recorded Image List Select the image to play Page Selection Tab Recorded images are listed by the recording method Screen All Displays all recorded images Manual Recording Displays manually recorded images Timer Recording Displays time...

Page 60: ...tton is changed to during pause To start playing again click If the camera does not support audio is displayed Displays the recorded date and time Time is displayed with a millisecond Screen Jump Button Displays the time period button by 1 hour Clicking the time period displays recorded images from that time on Displays the next image Display a previous image from the displayed image Slider Bar Th...

Page 61: ...ge of the camera If you minimize the application during playback playback will be paused and if you change the page to the monitoring recorded image or timer list page playback will be stopped Recorded images can be played in the following ways Double clicking the recorded image Select Playback on the menu displayed by right clicking the recorded image list Select Playback Start on the menu bar No...

Page 62: ...selecting another camera preview or closing this software Audio cannot be adjusted Audio can be played only at the medium speed default Adjust the slider bar displayed by right clicking volume button If the camera does not support audio the button is not displayed Adjust the slider bar displayed by right clicking playback button ...

Page 63: ...page 65 Specifies the day of the week To search in the day of the week check it Specifies the keyword you set Specifies searching folder recording status and recording method Searched Target Select destination folder or backup folder to search images Recorded Status Select recording status from all normal recording 1 or motion detection recording 2 Recording Method Select recording method from all...

Page 64: ...example if you set Tuesday and Current Recorded Image this software searches images recorded on Tuesday Clicking deletes all search results Searched images can be played on the screen see page 59 The images that are being backed up cannot be the target for the search The search condition is displayed The search result is displayed If the number of recorded images exceeds 100 100 and 100 are displa...

Page 65: ...nd time or selecting it from the calendar Entering Date and Time Selecting Date and Time from Calendar Note Second cannot be set in the time period Directly enter date and time If you do not set it this software search images after the set time If you click it the calendar is displayed Select the date from the calendar Displays the previous month Displays the next month ...

Page 66: ...en Center Red Motion detection recording Left Green Center and Right Red Stand by state for motion detection recording Left Green Right Red If you select a camera preview and right click it menu is displayed The camera can be set from the menu Create New Camera Displays the create new camera page see page 30 Image Size Changes camera preview sizes 320 x 240 240 x 180 160 x 120 120 x 90 default 80 ...

Page 67: ...Operating Instructions 67 Notes Double clicking or clicking displays the camera list on another window see page 39 If the camera is not operated for 15 seconds the indicator of monitoring turns off ...

Page 68: ...able or disable multiple cameras If you select multiple cameras select cameras while pressing Ctrl key on the keyboard To Disable Cameras The following window is displayed Click OK to disable it If you disable the camera the monitoring page is not displayed Manual recording and timer recording cannot be operated Disabling the Camera01 camera Notes You can play images recorded by the disabled camer...

Page 69: ... page 68 1 Select the camera to delete and select Camera Delete on the menu bar You can delete cameras from the menu displayed by right clicking camera list see page 66 You can delete multiple cameras If you select multiple cameras select cameras while pressing Ctrl key on the keyboard Confirmation window is displayed 2 Click Delete The camera and recorded images are deleted Clicking Disable disab...

Page 70: ...e 66 2 Select recorded images to convert to JPEG files on the recorded image page The selected recorded image is displayed on the screen 3 Select Tools JPEG Conversion on the menu bar You can select JPEG Conversion from the menu displayed by right clicking the recorded image list 4 Specify the start time and end time 5 Set the interval to convert 6 Click OK The folder selection window is displayed...

Page 71: ...rsion is complete the following window is displayed JPEG converted images are saved into the created folder in the location The folder is created for each 1 000 images Notes If you do not set the time all selected images are converted to JPEG files If it is canceled images are saved till it is canceled ...

Page 72: ...rmation is imported Notes This software can import camera information from BB HNP60 or this software Setting information cannot be imported if you cannot access the target camera for the setting information 2 13 2 Exporting the Camera Information This software can export the camera information The camera information can be exported for this software on another PC 1 Select Tools Export Camera Setti...

Page 73: ...ch as Paint You can copy the image by selecting Edit Copy on the menu bar 2 13 4 Changing the Keyword of the Recorded Images You can change the keyword set to the recorded images 1 Select a camera preview on the camera list Selected camera is displayed in a blue frame see page 66 2 Select an image to change the keyword on the recorded image page 3 Select Recorded Images Edit Keyword on the menu ba...

Page 74: ... images to delete on the recorded image page You can select multiple images 3 Select Recorded Images Delete on the menu bar You can select Delete on the menu displayed by right clicking the recorded image The confirmation window is displayed 4 Click OK The selected images are deleted Note This software can delete 100 images at a time If images to delete exceeds 100 repeat the deletion ...

Page 75: ...haracters or less The Comment was more than 128 characters Follow the instruction message Image Settings Specify Recorded Frequency and Sound Recording cannot be selected simultaneously Either set Recorded Frequency to Not Specify or set the recording settings to Image Only Image settings are set to Recorded Frequency Specify and Audio and Image are selected simultaneously Or if another tab or OK ...

Page 76: ... and Remedy Keyword Keyword 1 should be 40 characters or less Keyword 1 was more than 40 characters Follow the instruction message Keyword 2 should be 40 characters or less Keyword 2 was more than 40 characters Follow the instruction message ...

Page 77: ...Proxy Resolution Image Quality Recorded Frequency Audio Recording Settings Limit the Recording Capacity Recording Capacity Motion when Reaching the Recording Capacity Recording Flag before Motion Detection Number of Seconds before Motion Detection Recording Flag after Motion Detection Number of Seconds after Motion Detection Sensitivity Threshold Keyword 1 Keyword 2 Camera Type This is a software ...

Page 78: ...dio Button but no check in any of the Day Buttons One day or more must be selected Timer Name should be 24 characters or less Timer Name was more than 24 characters Follow the instruction message Keyword Keyword 1 should be 40 characters or less Keyword 1 was more than 40 characters Follow the instruction message Keyword 2 should be 40 characters or less Keyword 2 was more than 40 characters Follo...

Page 79: ...umber of Seconds before Motion Detection Recording Flag after Motion Detection Number of Seconds after Motion Detection Keyword 1 Keyword 2 This is a software error Check that the correct information is inputted into each error heading Message Cause and Remedy Destination Enter Minimum Free Disk Space Hard Disk Capacity space was blank Follow the instruction message Minimum Free Disk Space should ...

Page 80: ...number not between 100 and 50000 was entered in the Minimum Free Disk Space blank Follow the instruction message Minimum Free Disk Space should be less than the current free space XXX MB The free space on the disk is larger than the free space on the drive Follow the instruction message Select Backup Folder The Backup Destination Folder Path space was blank Follow the instruction message Network E...

Page 81: ...Week Backup Date Using a Proxy Server Proxy Server Address Proxy Server Address Port Proxy User Name Proxy Password This is a software error If same error message appears after trying again restart your PC Message Cause and Remedy Search Keyword should be 40 characters or less If Search Keyword was more than 40 characters Follow the instruction message Set the Start Date and Time so that it comes ...

Page 82: ...ing Status Recording Type Start Date and Time End Date and Time Day Specification Keyword Folder Specification This is a software error If same error message appears after trying again restart your PC Message Cause and Remedy Keyword 1 should be 40 characters or less Keyword 1 was more than 40 characters Follow the instruction message Keyword 2 should be 40 characters or less Keyword 2 was more th...

Page 83: ...error If same error message appears after trying again restart your PC Message Cause and Remedy Enter Registration Code Registration Code space was blank Follow the instruction message Enter License Key License Key space was blank Follow the instruction message An error has occurred in the XXXX parameter in License Registration Try again XXXX Registration Code License Key This is a software error ...

Page 84: ...nstruction message Conversion Interval should be between 1 and end time start time seconds The number is larger than the time period between the start time and end time Follow the instruction message Conversion Interval should be between 1 and 3600 The image is recorded for more than 1 hour but the converted interval is not between 1 and 3600 Follow the instruction message The conversion file is p...

Page 85: ...this software If situation does not improve after restarting the software restart your PC This software fails to start the ncrcore exe file Restart your PC An internal communication error has occurred Restart this software If situation does not improve after restarting the software restart your PC The ncrcore exe file is not started or this software cannot open the ncrcore exe file Restart your PC...

Page 86: ... are deleted Follow the instruction message Recorded images in use cannot be deleted Stop the recording and try again You are deleting images during recording Follow the instruction message The recorded images could not be found Refresh the Recorded Image List and try again You manually deleted recorded images Follow the instruction message There were recorded images that could not be deleted Try ...

Page 87: ...individually You clicked Yes in the Is it OK to apply the proxy settings to all of the cameras message but the saving is failed Check the Use Proxy Server box for each camera on the registration information change or basic settings page XXXX error occurred during importing XXXX File Type File Size Memory Shortage Open This software cannot import from the file at Tools Import Camera Settings The fi...

Page 88: ... Are you sure you want to save The proxy server cannot be accessed Check the address and port number of the proxy server Proxy server could not be authenticated Check the User Name and Password and try again This software does not pass the proxy authentication Check the user name and password of the proxy server The web browser could not be started Start the web browser and access the following UR...

Page 89: ...r than the actual capacity Set the disk free capacity smaller than the actual capacity XXXX cannot be accessed XXXX Save Destination Folder Backup Folder JPEG Conversion Folder Import File Export File The folder or file cannot be accessed because the drive cannot be found or the path is not available Properly select a folder of file If Set to Default is checked settings are returned to the state i...

Page 90: ...low the instruction message An error has occurred in the XXXX parameter in Disable Camera Try again XXXX Camera ID Disable Flag If same error message appears after trying again restart your PC An error has occurred in the XXXX parameter in Delete Camera Try again XXXX Camera ID If same error message appears after trying again restart your PC An error has occurred in the XXXX parameter in Manual Re...

Page 91: ...pace on the backup destination disk and that the backup destination folder is in a writable condition then back up again The backup destination free space has reached the limit set on the preferences page or the backup destination folder is not writable and backup is stopped 1 Decrease the backup destination free space 2 Create enough free space on the backup destination folder 3 Confirm that ther...

Page 92: ...tructions 92 Backup failed Folder creation error occurs during backup Confirm that the backup destination folder is writable If same error message appears after trying again restart your PC Message Cause and Remedy ...

Page 93: ...work is congested Pages may not be displayed immediately Wait for a while The proxy setting is incorrect If the camera cannot be accessed without a proxy server the proxy setting should be set on this software Check Use Proxy Server and set the proxy settings at Tools Preferences Network Connection on the menu bar More than 4 installations have been connected to the camera The number of connection...

Page 94: ...er applications The audio cannot be listened during monitoring The camera does not support audio The camera should support audio Microphone is not properly connected Confirm that microphone is properly connected Volume setting on your PC is muted or set to minimum Adjust the volume on the volume control window on your PC Speaker is malfunctioning Confirm that the speaker is working Audio cannot be...

Page 95: ...Operating Instructions 95 You cannot change resolution or image quality Resolution or image quality control is not permitted on the camera settings Problem Cause and Remedy ...

Page 96: ... Standard Recorded Frequency Not Specify Audio Recording Settings Image Only Recording Capacity Limit Limit the recording capacity Motion Detection Before motion is detected After motion is detected 5 seconds Keyword Keyword 1 Keyword 2 Create New Timer Timer Registration Information Basic Settings Timer Name Timer Schedule Daily Start Time 00 00 00 End Time 00 00 00 Recording Method Record images...

Page 97: ... Recorded Status All Recording Method All Preferences Destination Destination C Program Files Panasonic NCR2 Maintaining the hard disk capacity 100 MB Backup Perform Automatic Backup Backup Folder Minimum Free Disk Space Backup Schedule Network Connection Use a proxy server Proxy Address Port Proxy User Name Proxy Password Items Default ...

Page 98: ...Operating Instructions 98 Index ...

Page 99: ...stalling This Software 12 J JPEG Conversion 70 K Keyword 73 Keyword Page 37 L License Registration 21 M Manual Recording 53 Menu Bar 42 Monitoring Page 45 Motion Detection Page 35 Motion Detection Recording 55 N Network Camera Recorder Window 39 O Operation Bar 49 P Preset Buttons 52 Proxy Server 28 R Recorded Image Page 46 Recording Capacity Limit Page 34 Registering the Camera 30 S Search Time P...

Page 100: ...Operating Instructions 100 Z Zoom 50 ...

Page 101: ...to change without notice Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan ...

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