Panasonic BB-HGW700A - Network Camera Router Operating Instructions Manual Download

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Network Camera Management System

Operating Instructions

Model No.

BB-HGW700A

Please read this manual before using and save this manual for your

future reference.

Panasonic Web Site:

http://www.panasonic.com

for customers in the USA or Puerto Rico

Summary of Contents for BB-HGW700A - Network Camera Router

Page 1: ...ement System Operating Instructions Model No BB HGW700A Please read this manual before using and save this manual for your future reference Panasonic Web Site http www panasonic com for customers in the USA or Puerto Rico ...

Page 2: ...c com System Requirements Note If you have any inquiries regarding your PC contact your PC dealer Item Description Operating System IPv6 Windows XP Operating System IPv4 Windows XP Windows 2000 Windows Me Windows 98SE Interface 10 100 Mbps network card installed Memory Over 64 MB Protocol TCP IP protocol Web Browser Internet Explorer 6 0 or later Compatible cameras Customer provided as of Nov 2004...

Page 3: ...rporation in the United States and or other countries Microsoft MSN Windows and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners Network Camera Management System Memo Serial Nu...

Page 4: ...t 7 The AC cord is used as the main disconnect device ensure that the AC outlet is located installed near the product and is easily accessible 8 Use only the included Panasonic AC adaptor and AC cord 9 The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use 10 To prevent the risk of fire or electrical shock do not expose this product to rain or any ty...

Page 5: ...the Functions 21 3 1 1 Registering ISPs 21 3 1 2 Registering IPv6 ISPs 29 3 1 3 Confirming Connection to the Internet 36 3 1 4 Managing the Connection Mode 37 3 1 5 Using Camera 39 3 1 6 Registering a Camera Automatically 41 3 1 7 Using Wireless 47 3 1 8 Using Viewnetcam com 55 3 2 Using Advanced Setup 57 3 2 1 Accessing this Product from the Internet 57 3 2 2 Improving Security 63 3 2 3 Improving...

Page 6: ...ort 108 3 4 4 Help 108 4 Other Information 109 4 1 Factory Default 109 4 1 1 Factory Default 109 4 1 2 Restart 109 4 2 UPnP Setup on your PC 110 4 3 IPv6 Setup on your PC 115 4 3 1 Setting an IPv6 Address Using Windows XP 115 4 3 2 Re obtaining an IPv6 Global Address 118 4 3 3 Setting a Static IPv6 Global Address 118 4 4 PPTP Setup when Using VPN Windows XP 119 4 5 Web Browser Setup when Using a P...

Page 7: ...ic Setup By using this product with Panasonic s network camera Customer provided the camera s automatic registration function can automatically set up wireless security encryption WEP setup etc and camera network related settings port forwarding setup etc Camera Portal By using this product with Panasonic s network camera Customer provided the camera portal can list up to 16 camera names and their...

Page 8: ...5 straight cable 1 pc Network Camera PC Main unit 1 pc AC adaptor 1 pc Cord length approx 3 m 9 8 feet Order No PQLV202Y AC cord 1 pc Cord length approx 1 8 m 5 9 feet Order No PSJA1069Z Ethernet cable category 5 straight cable 1 pc Cable length approx 1 m 1 1 yards Order No PQJA10138Z Stand 1 pc Order No PQYLHGW502 CD ROM 1 pc Operating Instructions etc Order No PSQX3487ZCD Installation Troublesh...

Page 9: ...e page 10 PPPoE Indicator see page 10 WIRELESS Indicator see page 10 LAN1 LAN4 Indicators see page 10 Diversity Antenna The antenna rotates 100 degrees clockwise and counterclockwise 200 degrees in total DC IN Jack see Installation Troubleshooting LAN1 LAN4 Jacks see Installation Troubleshooting WAN Jack see Installation Troubleshooting 100 FACTORY DEFAULT RESET Button see page 109 100 ...

Page 10: ...duct is connected and sending or receiving data LAN1 LAN4 Green This product is successfully connected to a PC or Ethernet hub Green Blinking This product is sending or receiving data WIRELESS Green This product is successfully connected to a wireless device Green Blinking This product is sending or receiving data in a wireless LAN Orange This product is not connected to a wireless device No light...

Page 11: ...s product s setup information application setup information logs and other system management information is the responsibility of the customer Access to this information should be limited to users or user groups and third parties should not be allowed to refer to modify delete or copy this information Information such as user name password setup and management information should be kept confidenti...

Page 12: ... a connection with a compatible camera Customer provided See the camera s Operating Instructions for more details Setup see page 13 Camera Portal see page 17 If the top page is not displayed Confirm that http bbhgw webpage 8080 is entered correctly in the address bar the default port number is 8080 If the address is correct and the top page is still not displayed enter http 192 168 0 254 8080 Conf...

Page 13: ...ading Top Displays the top page see page 11 Setup Displays the setup page It is possible to set up all operations from this page see this page IPv6 Setup Displays the IPv6 setup page see page 16 Camera Portal Allows you to view images from the camera registered on this product see page 17 Basic Setup ISP Registration Basic setup to connect to the Internet see page 21 Connection Mode Sets the conne...

Page 14: ...g Protocol see page 85 Applications This function allows you to register execute and delete applications for use with this product see page 91 Maintenance Password Modifies the user name and password to access the setup page see page 94 Update Firmware Updates to the latest version of firmware see page 95 Save Settings Saves and loads settings see page 97 Restart Restarts this product see page 98 ...

Page 15: ...Operating Instructions Accessing This Product To download the latest version of the firmware from Panasonic s support website it is necessary to connect to the Internet Help Explains about commands and functions on the setup pages see page 108 25 ...

Page 16: ...e Internet see page 29 IPv6 Security Allows you to set up IPv6 filtering and control access to this product at the touch of button and automatically saves a log see page 69 IPv6 Options Sets up access on the LAN side and various other IPv6 options see page 82 VPN IPsec By registering a security policy database this product allows you to create a VPN Virtual Private Network using IPsec see page 87 ...

Page 17: ... image can be displayed Notes If an exclamation mark is displayed click it and the camera s password window is displayed Perform the settings on each page Setting Allow Access from the Internet to Enable displays the camera images on the Camera Portal over the Internet Setting Disable only displays the camera images on the Camera Portal when accessing from the LAN side It is displayed when a facto...

Page 18: ...ographic images of one s self created by a stranger or displayed in public If the camera and this product are disconnected while sending or receiving data a key mark when camera authentication is set up or a blue unmarked window is displayed In this case after checking that the camera s power supply and connections are correctly inserted click Refresh Camera 3 Click the camera frame you want to ac...

Page 19: ...ess changes It is recommended that you use the Viewnetcam com service see page 55 3 Press Enter The camera portal is displayed Notes In order to open an IPv6 camera with an IPv6 address using the Camera Portal first register the camera s IPv6 address with an IPv6 compatible DDNS service e g Viewnetcam com Then register the camera manually on this product see page 43 and set it on the Camera Portal...

Page 20: ...e s self created by a stranger or displayed in public A blue unmarked window is displayed when the camera is outside operation time If a blue unmarked window is displayed even when the camera is operating click Refresh Camera The blue unmarked window may be displayed when authentication is being confirmed If the camera and this product are disconnected while sending or receiving data a key mark wh...

Page 21: ...s Concentrator Name DNS Server 1 DNS Server 2 Domain Name It is necessary to enter the following data when using PPPoE connection Enter the user name and password referring to the ISP s setup information Enter the service name access concentrator name DNS server 1 DNS server 2 and or domain name if specified by the ISP DHCP see page 24 ISP Name Device Name Gateway DNS Server 1 DNS Server 2 Domain ...

Page 22: ...steps below to set up PPPoE connection 1 Select ISP Registration 2 Click Register Edit on the ISP registration list 3 Select PPPoE Private address 192 168 0 2 Private address 192 168 0 1 Internet ISP Modem The ISP assigns an IP address by PPPoE connection ...

Page 23: ... been entered 5 Enter User Name and Password and if specified by the ISP enter Service Name Access Concentrator Name DNS Server 1 2 and or Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Sav...

Page 24: ... Enter ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 If specified by the ISP enter Device Name Gateway DNS Server 1 2 and or Domain Name See the ISP s setup information To return to the original settings click Cancel The device name is sometimes said by the ISP to be the ID entered into the PC s Computer Name entry field Private address 192 168 0 2 Private...

Page 25: ...AN4 and then restart 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Save The entered information is saved Note When saving do not cut the power supply If cut saving might not be completed successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check t...

Page 26: ...d by the ISP to enter the value of the IP address or gateway address into setup information 1 Select ISP Registration 2 Click Register Edit on the ISP registration list 3 Select Static Private address 192 168 0 2 Private address 192 168 0 1 Internet ISP Modem An IP address is set based on information from the ISP Static IP Address ...

Page 27: ...t Mask Gateway and DNS server 1 2 and if specified by the ISP enter the Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is complete click Save The entered information is saved Note When saving do not cut the ...

Page 28: ...te ISPs from the ISP registration list IPv6 ISP Registration List 1 Click Delete on the row of the ISP you want to delete The ISP deletion confirmation window is displayed 2 Click Yes To cancel the deletion click No 3 When Restart is displayed on the setup page click it ...

Page 29: ... to register edit and delete IPv6 ISPs to connect to this product Methods of connection to the IPv6 network are different depending on the ISP Select a connection type referring to information from your ISP Consult with your contracted ISP about which IPv6 connection type to use or about your service or contract Connection Type Description Tunneling see page 30 ISP Name Destination IP Address Pref...

Page 30: ... registration list 3 Select Tunneling 4 Enter ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 Enter the Destination IP Address and Prefix LAN and if specified by the ISP enter the IPv6 DNS Server 1 IPv6 DNS Server 2 and or IPv6 Address WAN See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and ...

Page 31: ...do not cut the power supply If cut saving might not be completed successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check that the PC is connected to the Internet see page 36 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restar...

Page 32: ...een entered 5 Set the destination router s IPv4 Address To return to the original settings click Cancel Note Set a public 6to4 relay router IP address for the destination IP address The 6to4 relay router is made public and can search the Internet 6 When setup is complete click Save and Go to Connection Mode The connection mode page is displayed 7 Select the ISP entered in step 4 8 When setup is co...

Page 33: ...layed on the setup page click it 10 Restart the PC Check that the PC is connected to the Internet see page 36 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restart ...

Page 34: ... ISP Name Enter no more than 20 characters In the example right abcde has been entered 5 Enter the IPv6 Address WAN Prefix LAN IPv6 Default Gateway IPv6 DNS Server 1 and IPv6 DNS Server2 and if specified by the ISP enter the Domain Name See the ISP s setup information To return to the original settings click Cancel 6 When setup is complete click Save and Go to Connection Mode The connection mode p...

Page 35: ...saving might not be completed successfully 9 When Restart is displayed on the setup page click it 10 Restart the PC Check that the PC is connected to the Internet see page 36 Notes When registering or editing restart all PCs connected to the LAN home side When adding more PCs after setup has been completed connect the new PCs to jacks LAN1 to LAN4 and then restart For deleting IPv6 ISPs see page 2...

Page 36: ...b browser s address bar e g http www panasonic com and press Enter The website is displayed When a website is not displayed Check that the website address was entered correctly in the web browser s address bar Check that the WAN and LAN indicators corresponding to the WAN and LAN jacks connected to this product are on Check that the power supply was turned on in the following order modem this prod...

Page 37: ...Ps connecting to the WAN Internet side are DHCP Static and PPPoE Setting up the DHCP Static Connection Mode to the WAN Internet Side Data Entry Field 1 Click Connection Mode on the menu page The connection mode page is displayed 2 Confirm that DHCP Static is selected as the connection mode It is checked as factory default 3 Select the ISP on the ISP selection dropdown list 4 Click Save When setup ...

Page 38: ... page The connection mode page is displayed 2 Select PPPoE as the connection mode ISP Selection is modified 3 Select the ISP on the ISP selection dropdown list 4 Click Save When setup is complete the restart window is displayed 5 Click Restart ISP Selection Select only one ISP to use It is possible to select an IPv6 ISP if one is registered ...

Page 39: ...ange to be allocated to the camera Be careful that it does not overlap the address allocated by a server such as a DHCP PPTP server The default is 192 168 0 151 192 168 0 166 Port Number assigned to network camera Select Single port or By range If By range is selected the value of the Available Port Range is automatically allocated Single port can be used in the following situations 1 When connect...

Page 40: ...Operating Instructions 40 IPv6 Camera Port Specify the port number for the IPv6 camera The specified port will be provided automatically to IPv6 cameras The default is 80 ...

Page 41: ...nge information and automatically set up the network Then the camera image is registered on the Camera Portal Setup Headings Connecting the Camera without Using Automatic Setup When registering all cameras manually see Additional Camera Registration see page 43 This Product Port Forwarding Camera Registration Screen Assignment Camera Port Number IP Address Subnet Mask Default Gateway DNS Server Ad...

Page 42: ... the WAN side using the Camera Portal when using Internet Explorer 6 0 or later It should be possible to open it using a browser where you can specify an IPv6 address directly into the URL e g Mozilla 1 7 1 or later However using a browser other than Internet Explorer 6 0 or later is not under warranty See page 19 when making camera images accessible from the Internet 1 Click Camera on the setup p...

Page 43: ...k Add under the Operation heading 2 Enter or Select Camera Name Camera network location Access Control Port IP Address Host Name IPv6 Address Host Name and Pre shared Key if you are using IPsec and click Add 3 When setup is complete click Save The entered information is saved 4 When Restart is displayed on the setup page click it 5 Follow the instructions on page 46 to add the new camera to the ca...

Page 44: ... filtering settings and address translation are performed automatically When manually registering a WAN side camera it is not possible to view the camera images by clicking Confirm when the camera is Temporarily Saved Click Confirm after restarting to view the camera images When setting IPsec Enable IPsec on the VPN IPsec page When camera images cannot be viewed by clicking Confirm after adding an...

Page 45: ...ting Instructions Functions IPsec Connection between This Product and a WAN camera Select Enable IPsec or Disable IPsec Pre shared Key When Enable IPsec is selected enter the Pre shared key Retype Pre shared Key Retype the same Pre shared key as above ...

Page 46: ...amera Portal select Remove the camera from the Camera Portal from the Camera List dropdown list and click on the camera frame you want to remove on the Screen Assignment To cancel the current selection click Cancel 4 When setup is complete click Save To return to the original settings click Cancel 5 When Restart is displayed on the setup page click it The registered camera frame is displayed in gr...

Page 47: ...ssible to connect 2 or more wireless devices by naming SSID a network and using the same SSID and data channels for all of them Set the same SSID and data channel for all devices on the wireless LAN network It is possible for wireless devices connected to this product with the same SSID to send receive data by searching the data channel automatically Note The default is set as the device specific ...

Page 48: ... been registered automatically it is necessary to match the wireless camera s settings 1 Click Wireless on the setup page 2 Enter the SSID into the data entry field and select a Channel See page 49 for information about the Stealth SSID To return to the original settings click Cancel Enter the same SSID into wireless devices connected to this product The default SSID is displayed on the rear of th...

Page 49: ...ors When using 802 11g only if other 2 4 GHz band wireless devices including the 802 11b wireless device exist the data speed is reduced SSID A name is given to the network on a wireless LAN This name is called SSID The SSID can be set on each device connected to the wireless LAN and data can only be sent received to and from devices with the same SSID Enter the SSID following the guidelines below...

Page 50: ...LAN Always set encryption If you send unencrypted data there is a chance that it might be read by a third party or your PC may be invaded etc The type of authentication in encryption is not only Shared Key but also Open System Authentication conversion is done automatically by this product to match the device Channel Sets the channel to receive send data within the network Select a channel between...

Page 51: ... the connecting wireless devices and select the same WEP key number as in step 4 Regarding the data entry field see page 52 The encryption key is called Key Index on Windows XP 5 Click Save 6 After checking the setting information click Restart 1 Click Encryption 2 Select from Disabled WEP and WPA PSK WPA2 PSK on the Encryption dropdown list If Disabled is selected click Save When WEP is selected ...

Page 52: ... Disabled Factory Default is WEP WEP Key Safety increases from 64 bit to 128 bit to 152 bit but as the safety increases the data speed is reduced slightly In Windows XP 64 bit is displayed as 40 bit 10 digits and 128 bit is displayed as 104 bit 26 digits Alpha numerical 13 characters 128 bit in WEP Key 1 is selected in factory default When WPA PSK WPA2 PSK is selected 3 For the Network key enter b...

Page 53: ...ork key Enter between 8 and 63 alphanumeric characters or 64 hexadecimal characters When encrypting it is necessary to set the same network key on the device receiving the data The set network key is only displayed once so make a note of it if necessary Renewal interval Set the interval for refreshing the encryption key Set a value between 30 and 604800 seconds 604800 seconds is the equivalent of ...

Page 54: ...ss see page 123 Note See the Panasonic Support Website http panasonic co jp pcc products en netwkcam for more details about Panasonic s wireless cameras 1 Click MAC Address Filtering 2 Click Add under the Operation heading 3 Enter the MAC Address in the data entry field Enter two numbers or letters such as A F a f each time separated by a e g 01 23 45 ab cd ef 4 Click Add 5 Check Enable under MAC ...

Page 55: ... It is not necessary to register for the Viewnetcam com service 1 Click Viewnetcam com on the setup page 2 Select Enable 3 Enter the E mail Address for registration in the Your E mail Address data field Notes When the camera is already registered for the Viewnetcam com service do not perform registration again The Viewnetcam com server will send a welcome E mail to the E mail address entered durin...

Page 56: ...ice 8 Click Your Account Link 9 By following the Viewnetcam com registration instructions you can register this product with Viewnetcam com 10 Enter the URL displayed in Personal URL into the web browser of a PC that is connected to the Internet e g http camXXXX viewnetcam com The camera portal is displayed ...

Page 57: ...a mail server When using applications that support UPnP Windows MSN Messenger etc see pages 79 and 110 Note When performing address translation set up the network for all PCs connected to this product and restart the PC Data Entry Field 1 Click Address Translation on the setup page 2 Select Enable or Disable 3 When setup is complete click Save The entered information is saved 4 When Restart is dis...

Page 58: ...tal of this product factory default 80 Modify the port number for the camera portal of this product in Options see page 74 Up to 16 settings can be registered Example When making a website accessible by starting up a web server on a PC with a private address of 192 168 0 2 enter the TCP protocol port number 80 HTTP service port number and 192 168 0 2 private address When starting up a mail server ...

Page 59: ...entry number Entries are processed from the lowest number Protocol Select a protocol to be used when sending receiving data over the Internet It is possible to select from TCP UDP TCP UDP ESP GRE and selects all the protocols Forwarding Port No Specify a port that can be used when sending receiving data over the Internet Specify a forwarding port between 0 and 65535 When you only want to use one p...

Page 60: ...P Address If Enable is checked in Entry the specified entry is enabled If Disable is checked the entry will not function but the settings will not be deleted to make it easier to set up next time Regarding the other headings see the data entry field see page 59 4 Click Add The port forwarding page is displayed and the added information field will be highlighted in orange 5 Click Save The restart w...

Page 61: ...rding registration page is displayed 3 When you want to modify the settings click Modify when you want to delete the settings click Delete The port forwarding page is displayed After modification the modified information field will be highlighted in orange and the settings will have changed After deletion the deleted information field will be highlighted in orange and Unsaved Deletion is displayed...

Page 62: ...ide using port forwarding The IP address filters registered at the forwarding destination are disabled The DMZ function of this product does not split the network into segments Therefore in the unlikely event that the forwarding destination IP address is attacked there is a chance that other devices connected to the LAN side have also been attacked Bear this in mind when using this system and take...

Page 63: ...unctions 3 2 2 Improving Security This function allows you to limit access to this product and set up filtering easily When performing security setup a filtering log is saved in the default settings The saved log is displayed as a three character abbreviation see page 64 ...

Page 64: ...e Administrator Only or Restricted Access for access to Camera Portal from the WAN side In factory default settings None and Log Output are both checked Stealth Mode Stealth Mode can hide this product from WAN Internet Display when saving log STL It is possible to set this product to not respond to Pings etc from the WAN Internet side Therefore it can escape the attacker s existence verification p...

Page 65: ...following security functions Prioritization top to bottom Packet Filtering see page 66 Easy Security Settings see page 63 Stealth Mode see page 64 These functions are executed in the above order At each level the packet is either passed or intercepted Note When using the DMZ function see page 62 the security function cannot be executed for DMZ terminal packets Attack Detection is enabled Display w...

Page 66: ...on the security setup page 2 Click Add under the Operation heading 3 Set the necessary headings and click Add 4 When setup is complete click Save The entered information is saved 5 When Restart is displayed on the setup page click it No Select an entry no between 1 and 64 Packet filtering is processed from the smallest entry no up If an entry is already registered it will be overwritten by the new...

Page 67: ...t s IP address is included in the range this product will not be filtered When you want to filter this product it is necessary to enter or the code for this product local in the IP address data field Source Port Set the packet source port to be filtered When using only 1 port enter the port number When entering a range enter in between the numbers For example when you want to use port numbers 2000...

Page 68: ...tup is complete click Save The entered information is saved 5 When Restart is displayed on the setup page click it Changing the Priority of Filtering Headings Packet filtering is processed starting from the smallest entry no To change the priority of filtering headings on Change of Priority on the filtering setup page enter the heading entry no you want to move in the left data field the destinati...

Page 69: ...ly and are very important in terms of security The default settings are oriented to the highest possible level Only change them if essential Access by Direct Hosting of SMB is rejected in both directions Display when saving log SHR Rejects access in both directions by Direct Hosting of SMB In factory default settings Access by Direct Hosting of SMB is rejected in both directions and Log Output are...

Page 70: ...e IPv6 network and Log Output are both checked Regard Ident packet as an exception Display when saving log STL Ident When clients try to send receive E mail There is E mail server that authenticates E mails to from clients This authentication uses recognition protocol which uses TCP port number 113 The authentication level is relatively low so there are not many cases where clients are unable to s...

Page 71: ...s function allows you to filter only IPv6 packets By specifying the IPv6 address port and protocol parameters it is possible to either pass or intercept IPv6 packets that are being received If the parameters are set effectively they can be used as a security measure Filtering is processed from the smallest entry no up For an explanation of each heading in filtering see page 72 1 Click IPv6 Packet ...

Page 72: ...nge usually set the prefix to a value less than 64 For example when setting 2002 C0A8 1234 48 enter 2002 C0A8 1234 into the IPv6 address field and 48 into the prefix length field If is entered in the IPv6 address field all packets are filtered Note When specifying an IPv6 address range even if this product s IPv6 address is included in the range this product will not be filtered When you want to f...

Page 73: ...dings Packet filtering is processed starting from the smallest entry no To change the priority of filtering headings on Change of Priority on the filtering setup page enter the heading entry no you want to move in the left data field the destination entry no in the right data field and click Move Then click Save and when Restart is displayed on the setup page click it Protocol Select a protocol to...

Page 74: ...g steps to modify Options Notes When modifying options set the PC s connected to this product accordingly then restart the PC s LAN IP Address DHCP Server LAN IP Address setting 1 Click Options on the setup page See next page for details of each heading 2 Select a setup heading at the top of the page 3 Enter the modified data in the data entry field To return to the original settings click Cancel ...

Page 75: ...Camera setup page Subnet Mask Enter the LAN Home side subnet mask Port No of Setup pages Enter a port number for the Setup pages Use a port number less than 65535 However the numbers 1 1023 excluding 80 because they are well known ports and 53 1723 and 10000 because they are used by this product cannot be used Port No of Camera Portal Enter a port number for the Camera Portal Use a port number les...

Page 76: ...headings are set they will not function They will function however if Enable is re selected IP Address LAN Enter the IP address that you want to stabilize of the corresponding PC MAC Address Enter the LAN card s MAC address of the corresponding PC Enter two numbers or letters between A F a f each time separated by a colon e g 01 23 45 ab cd ef The window right is displayed by clicking PPPoE Always...

Page 77: ...do not use DNS relay MTU Size MTU is the largest possible packet that can be sent The larger the value of MTU the bigger the packet can be which is forwarded in one go However if the value of MTU is too big the packet may be split and forwarded in several parts As a result the forwarding speed is reduced Usually this product sets an appropriate MTU value automatically Only modify it when necessary...

Page 78: ...on the LAN Home side The default is set to Disable WAN When sending path information to the WAN Information side LAN side information can be seen from the outside It is possible to select Send Receive Receive only Send only and Disable The default is set to Disable 1 Click Routing in Options 2 Set Entry Destination IP Address Netmask Gateway and Metric in Static Routing 3 Click Save The restart wi...

Page 79: ...router connected to the WAN side of this product If Request a Specified Time or Indefinite is selected first a request is made to the UPnP compatible router for a port to be opened for a specified time but if that request is denied indefinite is requested If Request an Indefinite Time is selected indefinite is requested from the start Notes Once a port has been registered and the deleting time set...

Page 80: ...s product Notes Even if the Top router supports UPnP it may not work due to the Top router s specifications When the settings for filtering sent data from WAN to LAN through the Top router have been set sometimes access from the Internet to the Camera Portal and cameras connected to the LAN side is denied It is necessary to modify the filtering settings of the Top router When the Top router web se...

Page 81: ...code assigned to a unique piece of hardware for identification Some ISPs require that you register the MAC address of your PC s network adaptor which was connected to your cable or DSL modem during installation To enable MAC address cloning enter your adaptor s MAC address in the New MAC address field and click Save To disable MAC address cloning and the keep the default setting click Cancel ...

Page 82: ...take the following steps to modify Options IPv6 Address LAN RA IPv6 Address LAN 1 Click IPv6 Options on the setup page See next page for details of each heading 2 Select a setup heading at the top of the page 3 Enter the modified data in the data entry field To return to the original settings click Cancel 4 When setup is complete click Save The entered information is saved 5 When Restart is displa...

Page 83: ...setup page is displayed by clicking Routing IPv6 Dynamic Routing Note Please note that this product s LAN network information is made accessible to the WAN side when either Send Receive or Receive only are selected RA Sets whether to Enable or Disable the sending of RA from this product to the LAN side Usually it is not necessary to change this setting The default setting is Enable IPv6 connection...

Page 84: ...he restart window indicating that setup is complete is displayed 4 Click Restart Entry Specifying Enable in this heading enables the static routing setting set previously Select Disable if you do not want to use static routing Even if Disable is selected the entered settings will not be deleted Destination IPv6 Address Enter the IPv6 address and prefix to be routed Gateway Set the IPv6 address of ...

Page 85: ...Data Entry Field 1 Check Enable by PPTP Server 2 Enter the User Name and Password and click Save The restart window indicating that the user name and password have been set is displayed 3 Click Restart After the window that indicates that this product will restart the top page is displayed PPTP Server Select Enable or Disable Available Address Range An IP address is assigned from the PPTP server w...

Page 86: ...yption authentication method whereby the user name and password are encrypted and authenticated The MS CHAP authenticates encrypted data in one direction from the client to this product only Whereas the MS CHAPv2 authenticates data traveling in both directions so is even more secure than the MS CHAP Select MS CHAP or MS CHAPv2 are used or Only MS CHAPv2 is used The default is set to MS CHAP or MS ...

Page 87: ...e entries can be made Data Entry Field 1 Click Add under the Control heading The Destination Information page is displayed 2 Enter the necessary data and click Add After restart is performed the top page will be displayed Up to 10 databases can be registered 3 Check Enable next to IPsec Either the initiator or responder of this product will operate 4 Click Save 5 Click Restart Notes After adding a...

Page 88: ...umeric characters The secret shared key used in IPsec is created based on the pre shared key so do not let third parties know your pre shared key This is in order to maintain communication security Destination IPv6 WAN address Sets the other party s WAN IPv6 global address Destination LAN network Set the other party s LAN network prefix and prefix length Set a global prefix for the prefix Also mak...

Page 89: ...ss or Domain Name If a Domain Name is set set the Conversion Mode to Aggressive Domain Name When your ID is a Domain Name set it here Own LAN Network Select All or Specify packet source IP addresses When All is selected the packets of all global addresses on the LAN side are encapsulated using IPsec When Specify is selected the packets of specified global addresses on the LAN side are encapsulated...

Page 90: ...ect between 1 and 2 DH group 2 is has increased security compared to DH group 1 but group 1 is not weak Life Time Set the IPsec SA lifetime The time must be set between 5 minutes and 2400 hours PFS Set whether to turn on PFS Perfect Forward Security in phase 2 Select from Enable DH Group 2 Enable DH Group 1 and Disable When Enable Group 2 is selected the Diffie Hellman exchange is re performed in ...

Page 91: ...th the Camera Status Notification and Cell Phone Camera Portal applications pre installed Registering Applications 1 Click Applications on the setup page 2 To choose an application click Browse The Choose File dialog box is displayed 3 Select the application you want to install from the file list and click Open The selected file is displayed in the File Name field 4 Click Start Note These applicat...

Page 92: ...e setup page 2 Select an application and click either Disable Setup or Delete When deleting a confirmation dialog box is displayed Check whether the application is correct and click Yes See the Instructions of each application for more information on the Setup page 1 Click Applications on the setup page 2 Select an application and click Execute Notes In default settings the applications are disabl...

Page 93: ...ork administrator or ISP Note SMTP authentication is not supported 1 Click E mail Setup for Applications 2 Set each heading and click Save 3 Click Restart SMTP Server IP Address or Host Name Enter the sent mail SMTP server s address 1 or host name 1 255 characters 2 POP3 Server IP Address or Host Name Enter the received mail POP3 server s address 1 or host name 1 255 characters 2 Login ID Enter th...

Page 94: ...e enter in the Retype Password data field You can set one password in Setup Pages and up to 4 in Camera Portal Notes When re entering the password do not use the copy or paste functions User names and passwords are case sensitive 4 Click Save When password modification is complete the window on the right will be displayed If the entered password is incorrect the window on the right will be display...

Page 95: ...rmware file The Choose file window is displayed 3 Select the firmware file you want to install from the file list and click Open The selected file is displayed in the File Name field of the update firmware page 4 Click Start Firmware is updated Note When updating firmware do not cut the power supply If cut the update might not be completed successfully If the power is inadvertently cut the power i...

Page 96: ...Operating Instructions 96 Out of Memory The built in memory of this product is reduced due to load processing After restarting this product re update the firmware Error Message Cause and Remedy ...

Page 97: ...lications are disabled Execute the application function on the setup page 1 Click Save Settings on the setup page 2 Click Creating a configuration file The download wizard window is displayed 3 Specify the Location and File name and Save 1 Click Save Settings on the setup page 2 Click Browse to select the file to be loaded The Choose File window is displayed 3 Select the file to be loaded from the...

Page 98: ...lizing The Settings This function resets all settings to the factory default see page 131 Notes When using the DHCP server function see page 74 restart all LAN Home side PCs connected to this product Applications cannot be reset to factory default When resetting factory default all applications are disabled Execute the application function on the setup page 1 Click Restart on the setup page 2 Clic...

Page 99: ...s disconnected from the WAN Internet side this product cannot be re accessed from the WAN side Session keep alive function This product has a session keep alive function This is when using the always mode of PPPoE connection if connection with the ISP s server is disconnected for some reason the session keep alive function automatically tries to regain connection This function also has the followi...

Page 100: ...nction allows you to manually connect and disconnect VPN IPsec connection Connecting VPN IPsec Disconnecting VPN IPsec 1 Click VPN IPsec on the setup page 2 Click Connect to start VPN IPsec connection 1 Click VPN IPsec on the setup page 2 Click Disconnect to disconnect ...

Page 101: ...e can be accessed sometimes it cannot respond to the Ping When the host name cannot be found in the DNS XXX is not found is displayed An IPv6 address cannot be entered 1 Click Ping on the setup page 2 Enter the IP address e g 192 168 0 1 or host name of the device you would like to check Click Cancel to return the IP address or host name fields to a blank field 3 Click Ping When a device is connec...

Page 102: ...duct is displayed Up to 128 pieces of information can be displayed When restarting this product UPnP port mapping registration information is deleted UPnP port mapping information can be checked by following the steps below Headings Displayed Registered UPnP port mapping information 1 Click Status on the setup page When displaying IPv6 Network Status click IPv6 Setup on the menu page before clicki...

Page 103: ...ng in again Status Displays whether port mapping is enabled or disabled Client The client s IP address is displayed Protocol The protocol which is subject of the set information is displayed Either TCP or UDP is displayed External Port The external WAN side port number in the set port information is displayed Internal Port The client side s port number in the set port information is displayed Remo...

Page 104: ...eras connected to this product The maximum number of cameras is 16 These are cameras that have been setup automatically The information for cameras setup manually is not displayed Take the following steps to check the camera information 1 Click Status on the setup page 2 Click Display Camera Status ...

Page 105: ...yed Specify the Location and File Name and Save the contents displayed Filtering Log and IPv6 Filtering Log This function allows packet information to be registered if the packet is processed by the entry checked in Log Output on the packet filtering page Packet information such as filter number status direction and source destination port number up to 4000 pieces of information can be viewed When...

Page 106: ... addition Port was added Port addition failure Port was not added Port removal Port was deleted Port removal by user operation Port was deleted by the user Port removal failure Port was not deleted All port removal by user operation All ports were deleted by the user Auto port removal by user operation The time set in Automatic deletion of UPnP port mapping has passed Auto port removal by applicat...

Page 107: ...e recorded in total Mail Transmission Log This function allows you to view the history of mail transmission 100 logs can be displayed on 1 page and 400 can be recorded in total VPN IPsec Connection Log This function allows you to view the VPN IPsec logs 100 logs can be displayed on 1 page and 400 can be recorded in total 1 Click Log on the setup page 2 Click Display Viewnetcam com Log 1 Click Log ...

Page 108: ...nction explains each heading on the setup page Note You can also view help by clicking on each heading on that setup page 1 Click Support on the menu page 2 Click the URL for product information or support information The website is displayed Example of support information website 1 Click Help on the setup page 2 Select the heading you want to research ...

Page 109: ... LAN Home side PCs connected to this product Initializing using the FACTORY DEFAULT RESET button and Factory Default on the menu page perform the same operation Applications cannot be initialized When initializing this product all applications are disabled Execute the application function on the setup page 4 1 2 Restart When the power indicator is blinking red see Installation Troubleshooting on p...

Page 110: ...t officially compatible with the UPnP and therefore cannot be guaranteed UPnP Compatible Applications Applications that are compatible with the UPnP function are as follows MSN Messenger 6 1 Windows Messenger 4 7 Windows XP Windows Messenger is included with Windows XP as standard and MSN Messenger can be downloaded from Microsoft s website MSN Messenger has functions such as Instant Message Voice...

Page 111: ...rosoft s website and install it Update your version of MSN Messenger to 6 1 UPnP Setup 1 Select My Network Places from My Computer in the Start menu Then select View network connections 2 Select Optional Networking Components in the Advanced menu 3 Select Networking Services and click Details 4 Check that UPnP User Interface on the Networking Services page is checked If it is not checked check it ...

Page 112: ...heck the Version of DirectX UPnP Setup Windows Me only Note Windows 2000 and Windows 98SE do not have this setting 1 Select Run in the Start menu 2 Enter dxdiag in the name field and click OK 3 Update your version of DirectX if it is older than 8 1 Follow the instructions on the page 1 Select Control Panel from Settings in the Start menu 2 Double click Add Remove Program and then click the Windows...

Page 113: ...his product Take the following steps when using Windows XP 3 Select Communications in Components and click Details Check that Universal Plug and Play on the Components page is checked If it is not checked check it and click OK When the Windows Me CD ROM is required follow the instructions on the page 1 Connect a PC where UPnP is set to ON to this product This product s icon is displayed on the PC ...

Page 114: ...is product s setup page is displayed Function Name Windows XP Windows Me Windows Messenger 4 7 MSN Messenger 6 1 MSN Messenger 6 1 Instant Message Can be used irrespective of settings Can be used irrespective of settings Can be used irrespective of settings Voice Chat Can be used Can be used Can be used Video Chat Can be used Can be used Function not possible Sending Files and Pictures Cannot be u...

Page 115: ... Select Start All Programs Accessories Command Prompt and click The command prompt is started 2 Enter ipv6 install and press Enter If Succeeded is displayed it was installed successfully Note When Windows XP Service Pack 1 is not installed Succeeded will not be displayed Install Service Pack 1 3 Enter ipconfig on the command prompt window and press Enter If an IPv6 address is displayed it has been...

Page 116: ...sing Windows XP Service Pack 2 take the following setup steps 4 Click the General tab and check if the System is Service Pack 2 1 Select Start Control Panel and click 2 Click the Security Center icon 3 Click the Windows Firewall icon ...

Page 117: ...assistance please call 1 800 272 7033 Operating Instructions Other Information 4 Click the Advanced tab and click Settings for ICMP 5 Check Allow incoming router request on the ICMP Settings window and click OK ...

Page 118: ...ipv6 and press Enter 4 Enter renew and re obtain an IPv6 global address 5 Enter exit press Enter and end the netsh command 1 Perform steps 1 2 and 3 in Re obtaining an IPv6 global address above 2 Enter show interface and press Enter Take a note of the Idx number of the Local Area Connection 3 Next enter set address interface the IPv6 global address type unicast and press Enter After interface ente...

Page 119: ...4 PPTP Setup when Using VPN Windows XP This function sets up a VPN PPTP connection on your PC Take the following steps when using Windows XP 1 Click Network and Internet Connections from Control Panel on the Start menu 2 Click Network Connections 3 Click Create a new connection 4 Click Next ...

Page 120: ...120 5 Check Connect to the network at my workplace and click Next 6 Check Virtual Private Network connection and click Next 7 Enter the optional network name and click Next 8 Enter this product s WAN IP address and click Next ...

Page 121: ...sh 10 Click Properties 11 Click the Networking tab select PPTP VPN from the VPN dropdown list and click OK Set the Security settings and Options settings to match the authentication and encryption methods see page 86 set on this product 12 Enter the registered User Name and Password and click Connect ...

Page 122: ...owser settings The following steps are for when using Internet Explorer 6 0 1 Start the web browser 2 Select Internet Options in the Tools menu 3 Click the Connections tab 4 Click LAN Settings 5 See the Use a proxy server for your LAN check box in the Local Area Network LAN Settings dialog box If the check box is checked uncheck it and click OK If the check box is unchecked click Cancel and comple...

Page 123: ...steps to check the IP address settings 4 6 1 Using Windows XP 2000 Note The ipconfig command explanations are displayed by entering ipconifg after the command prompt 1 From the Start menu select All programs Accessories and Command Prompt When using Windows 2000 from the Start menu select Programs Accessories and Command Prompt 2 Enter ipconifg all after the command prompt and push the Enter key i...

Page 124: ...the Start menu select Run 2 Enter winipcfg in the name field and click OK 3 Select the LAN card Ethernet adapter with the IP address you want to check 4 Click More Info See the IP Address field and check the set IP address See the Adapter Address field and check the LAN card Ethernet adaptor MAC address ...

Page 125: ...s automatically is set and a value such as 169 254 XXX X is displayed it is possible that the IP address was not obtained correctly In that case take the following steps to refresh the IP address 1 Click Release The automatically obtained IP address is released 2 Click Rewrite A new IP address is assigned 3 Click OK ...

Page 126: ... product s DHCP server function and fix each LAN side PC s private address In this case it is necessary to set a unique IP address to each PC in advance Network with stable IP addresses Options This function allows you to fix a private address on the network without using the DHCP server function It is necessary to fix a unique private address on each PC After setting the unique private addresses ...

Page 127: ...000 2 Right click the icon Local Area Connection connected to this product and select Properties 3 Select Internet Protocol TCP IP and click Properties 4 Select Use the following IP address 5 Enter the IP address e g 192 168 0 50 and subnet mask for each PC and enter 192 168 0 254 this product s factory default IP address into the Default gateway field The subnet mask is usually entered as 255 255...

Page 128: ...ing DNS server address 7 Enter the DNS server address into the data entry field and click OK 8 Click OK 9 Close the Network Connection window and restart the PC Close the Network and Dialup Connections window and restart the PC when using Windows 2000 ...

Page 129: ...l Control Panel Options 3 Select the TCP IP related to the LAN card connected to this product in the Network dialog box and click Properties The TCP IP Properties dialog box is displayed 4 Click the IP Address tab in the TCP IP Properties dialog box 5 Select Specify IP Address 6 Enter the IP address e g 192 168 0 50 and subnet mask for each PC The subnet mask is usually entered as 255 255 255 0 To...

Page 130: ... the address field of Installed Gateway When modifying this product s IP address also modify the Installed Gateway address 10 Click the DNS Configuration tab 11 Select Enable DNS 12 Enter the DNS server address into the DNS Server Search Order address field and click Add 13 Enter the optional host name and click OK 14 Click OK The Modify System Setup dialog box is displayed 15 Click Yes and restar...

Page 131: ...No 3 No 4 Unregistered Unregistered Unregistered Unregistered Internet Connection Mode DHCP Static ISP Selection DHCP Automatic Setup Automatic Setup Enable Available Address Range 192 168 0 151 192 168 0 166 Camera Port Number Setup Specify Range Available Port Range 60001 60016 IPv6 Port 80 Screen Assignment Camera portal page display Camera Name and Still Image refreshing Basic Wireless Network...

Page 132: ...ccess are rejected in both directions Log Output Access Control Setup pages Restricted Access Log Output Camera Portal None Log Output Stealth Mode Stealth Mode can hide this product from WAN Internet Regard Ident packet as an exception Log Output Intrusion Detection Stateful packet inspection Dynamic packet filtering is enabled Log Output Packet Filtering Current Status Unset Security IPv6 Easy S...

Page 133: ...led Log Output IPv6 Packet Filtering Current Status Unset LAN IP Address Setting LAN IP Address 192 168 0 254 Subnet Mask 255 255 255 0 Port No of Setup pages 8080 Port No of Camera Portal 80 DHCP Server DHCP Server Enable Available Address Range 192 168 0 1 192 168 0 32 Static DHCP Unset PPPoE PPPoE Setting Always DNS Relay Enable MTU Size 1500 bytes DHCP Static 1492 bytes PPPoE Routing LAN Disab...

Page 134: ...isable IPv6 Static Routing Unset Basic PPTP Server Settings Disable Available Address Range 192 168 0 100 192 168 0 103 User Registration Unset Options Authentication MS CHAP or MS CHAPv2 are used Encryption MPPE 40 bit or MPPE 128 bit are permitted IPsec Disable Security Policy Database Registration Unset Application list Camera Status Notification application Cell Phone Camera Portal application...

Page 135: ...nsing WAN Interface Number of Ports Connector Shape Physical Interface 1 8 pin modular jack RJ 45 IEEE 802 3 10Base T IEEE 802 3u 100Base TX Throughput between WAN and LAN using IPv4 value measured at Panasonic Maximum of 98Mbps IPv4 SmartBits Maximum of 85Mbps FTP Static Maximum of 71Mbps FTP PPPoE Maximum of 16Mbps FTP PPTP Throughput between WAN and LAN using IPv6 value measured at Panasonic Ma...

Page 136: ...n Speed Standard value Mbps 54 48 36 24 18 12 9 6 complying to IEEE 802 11g automatic fallback Frequency Range MHz 2412 2462 center frequency Number of Channels 11 Security WPA PSK TKIP WPA2 PSK AES WEP 64 bit 128 bit 152 bit SSID stealth SSID hidden SSID permitting not permitting connection using the ANY key MAC address filtering The figures shown are theoretical maximums and not the actual figur...

Page 137: ...oE DHCP Static IPv6 Tunneling 6to4 Static v6 PPPoE Connection Always Manual RIP Yes RIPv2 RIPng Yes DHCP Server Yes 128 client setup is possible DNS Relay DNS proxy answering Yes IP Packet Filtering Yes 64 setup Address Translation Method IP masquerade port forwarding Access Control ID Password Web Browser Setup Yes Firmware Update Yes VPN PPTP Server IPv4 IPsec IPv6 ...

Page 138: ...Operating Instructions 138 ...

Page 139: ...Operating Instructions 139 Index ...

Page 140: ... 87 100 IPv6 16 29 69 82 115 ISP Registration 21 29 L LAN Jacks 9 Link MTU size 83 Logs 105 M MAC Address Filtering 54 MAC Clone 81 MS CHAP 86 MS CHAPv2 86 MTU Size 77 O Options 74 82 P Packet Filtering 66 71 Password 94 Ping 101 Port Forwarding 58 PPPoE Connection 22 76 99 PPTP 85 119 Proxy Server 122 R RA 82 Restart 98 109 Routing 78 83 S Save Settings 97 Security 63 69 Setup 13 Specifications 1...

Page 141: ...Operating Instructions 141 ...

Page 142: ... unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This product is designed for use in the United States of America Sale or use of this produ...

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Panasonic BB-HGW700A - Network Camera Router, Operating Instructions Manual

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