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For BB-HCM527: Mounting the Camera

Important Information Regarding Camera Mounting

Please read the following information before mounting the camera. Consult an 

authorized dealer for mounting.

For BB-HCM547:

 See the 

Mounting Guide

.

Caution

• Make sure you attach the safety wire when mounting the camera on a 

ceiling to prevent the camera from falling.

Note

• The camera is intended for indoor use only and should not be mounted 

outdoors.

• Use screws that are appropriate for the material of ceiling.

• The included screws are for use with wooden ceilings only.

• To ensure that camera images are displayed properly, mount the camera to 

a flat horizontal surface.

• The ceiling mounting cover must be removed in order to insert or remove 

the SD memory card.

• The camera’s MAC address and serial number are printed on the bottom of 

the camera and are needed in order for camera configuration and 

maintenance. Make a note of both of them before mounting the camera.

• Mounting and cabling instructions described in this document follow 

generally accepted guidelines suitable for residential installations. In some 

areas, commercial and industrial installations are regulated by local or state 

ordinances. For such installations, contact your local building department or 

building inspector for more details.

• Camera images can be viewed in relatively dark areas, however, image 

quality decreases when viewing dark images. We recommend using 

supplemental lighting for best results.

• Prolonged exposure to direct sunlight or halogen light may damage the 

camera’s image sensor. Mount the camera appropriately.

• When mounting the camera, make sure to wrap the AC adaptor cord (if 

used) around the hooks as shown to ensure secure connections.

• Do not directly touch the lens cover. Clean the lens cover with a dry and soft 

cloth if necessary.

Mounting Reference Diagram (Bottom View)

Mounting the Camera

1.

Secure the safety wire to the camera using screw B (included) and 
washer B (included).
• Make sure you attach the safety wire when mounting the camera on a 

ceiling to prevent the camera from falling.

2.

Secure the ceiling plate to the ceiling using screws A (included).

• You will need to remove the ceiling plate later.
• Make sure there is at least 110 mm (4 5/16 inches) of space, with no 

obstacles, from the center of the plate.

• Do not drive the screws into a soft material. Drive the screws into a 

secure, 25 mm (1 inch) thick area of the ceiling, such as a crossbeam, 
otherwise the camera may fall. If there is no crossbeam, place a board 
on the other side of the ceiling to make sure the camera is securely 
mounted.

3.

If you plan to run the cables above the ceiling, make a 30 mm 

(1 3/16 inches) hole in the ceiling, as shown. Run all necessary cables 

(AC adaptor, LAN, audio/video, etc.) through the hole.
• Make a 

φ

 30 mm (1 3/16 inches) hole where is 50 mm (1 15/16 inches) 

away from the center in the plate.

4.

Loosen the screws slightly, turn the ceiling plate counter-clockwise, then 

remove the ceiling plate.

5.

Align the two round protrusions on the camera and the holes on the 

ceiling plate, turn the screws A (included) to attach the ceiling plate firmly, 

and then pass the safety wire through the ceiling plate, as shown. Make 

sure you do not scratch the lens cover when performing this procedure.

6.

Connect all necessary cables (AC adaptor, LAN, audio/video, etc.).

7.

Secure the ceiling plate to the ceiling again (using the screws A from 

step 2), turn the ceiling plate clockwise, then tighten the screws firmly.

• The camera should be mounted so that the arrow on the ceiling plate 

faces the front of the camera.

8.

Pass the safety wire through the ceiling mounting cover as shown. Attach 

the ceiling mounting cover by first aligning the “ ” mark on the camera and 

cover, then turn the cover clockwise until the “ ” mark on the camera and 

the “ ” mark on the cover are aligned as shown.

• Be careful not to nip the cable etc.

• When removing the ceiling mounting cover, move it in the 

counterclockwise direction. Adjust both “ ” and let down the main unit. 

• If you did not make a hole in the ceiling for the cables, remove the tab 

on the ceiling mounting cover and pass the cables through the opening 

as shown. The tab is divided into 3 sections; use a tool to cut and 

remove the sections of the tab as needed depending on the number of 

cables used.

9.

Secure the safety wire to the ceiling behind the camera using screw A 

(included) and washer A (included).
• Secure the safety wire to the ceiling about 110 mm (4 5/16 inches) from 

the center of the ceiling plate.

• Do not drive the screw into a soft material. Drive the screw into a 

secure, 25 mm (1 inch) thick area of the ceiling, such as a crossbeam, 

otherwise the camera may fall. If there is no crossbeam, place a board 

on the other side of the ceiling to make sure the camera is securely 

mounted.

When mounting the camera on a concrete or mortar ceiling

1.

Place the ceiling plate against the ceiling and mark the points where you 

are going to make holes.

2.

Make holes with an electric drill. Insert anchors (customer-provided) into 

the holes and push them inside the holes with a hammer.

• Mortar ceilings break easily when drilling. Be careful of pieces of mortar 

which may become loose and fall.

3.

Mount the camera by following the instructions on this page.

Cable hook

Camera Direction

Ceiling Plate

Necessary Installation 
Range

Hole for wiring cables

50 mm

(1 15/16 inches)

30 mm

(1 3/16 inches)

R 110 mm

(4 5/16 inches)

Screw B

(Length: 10 mm [3/8 inches], Body diameter: 2.6 mm [1/8 inches])

Washer B

(Inside diameter: 2.6 mm [1/8 inches])

Safety wire

Safety wire hole

Keep more than 110 mm (4 5/16 inches) 
off the wall or other obstacles.

110 mm

(4 5/16 inches) 

Camera direction

Screws A (3 pcs.)
(Length: 20 mm [13/16 inches],
Body diameter: 4.0 mm [3/16 inches])

Hole for cables    30 mm (1 3/16 inches)

50 mm

(1 15/16 inches)

Fit the two holes in place.

Screws A (2 pcs.) (Length: 20 mm [13/16 inches],
Body diameter: 4.0 mm [3/16 inches])

Screws A (3 pcs.)

(Length: 20 mm [13/16 inches],

Body diameter: 4.0 mm [3/16 inches])

Screw A 
(Length: 20 mm [13/16 inches],
Body diameter: 4.0 mm [3/16 inches])

Washer A (Inside diameter: 4.0 mm [3/16 inches])

Drill for concrete (in case of tile, use a drill for tile)

Summary of Contents for BB-HCM527

Page 1: ...ra 2 pcs Screw B 1 pc Order No XTB26 10GFJ Used for connecting the safety wire to the camera Washer B 1 pc Order No XWG26D12VW Used when securing the safety wire to the camera Ceiling Plate 1 pc Order No PQMD10111Z Used to secure the camera to the ceiling Ceiling Mounting Cover 1 pc Order No PNKV1021Z1 Used when mounting the camera on a ceiling Screw A 2 pcs Order No XTB4 20AVW Used to secure the ...

Page 2: ...onic AC adaptor 1 Connect the LAN cable to the camera and the router 2 Connect the AC adaptor cord to the DC IN jack 3 Connect the AC cord to the AC adaptor then plug the AC cord into the power outlet The lens will pan and tilt when the camera is turned on Confirm that the indicator lights green after about 1 minute If the indicator does not light green see 1 2 Camera Indicator Issues in the Troub...

Page 3: ...by either an open circuit or a GND short circuit G GND terminal 2 External sensor input 2 The camera can be triggered by either an open circuit or a GND short circuit 3 External device control output Allows you to control an external device using the output buttons in the camera s operation bar for example turning a light on or off This terminal s behavior can be changed see 7 4 Controlling the Ex...

Page 4: ...iling plate 5 Align the two round protrusions on the camera and the holes on the ceiling plate turn the screws A included to attach the ceiling plate firmly and then pass the safety wire through the ceiling plate as shown Make sure you do not scratch the lens cover when performing this procedure 6 Connect all necessary cables AC adaptor LAN audio video etc 7 Secure the ceiling plate to the ceiling...

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