Troubleshooting
23
IPv6 Troubleshooting
Problem
Cause and Remedy
The camera
cannot be
accessed when
using an IPv6
address.
• The IPv6 address is not set on the camera.
→
Check if the IP address and default gateway are displayed
in the network (IPv6) column of the status page (see page
155 of the Operating Instructions on the CD-ROM). If
neither or only one is displayed, it is possible that the
connection is incorrect or that the IPv6 router is not set
properly. Set them correctly.
• IPv6 has not been set up on your PC.
→
IPv6 is not set up in Windows XP when purchased.
Change the settings to enable it. (See page 15 of the
Operating Instructions on the CD-ROM)
• Router filtering is enabled.
→
Permit camera access from the WAN side in router
settings.
• Your network or ISP may not support IPv6 at this time.
