Panasonic AW-UE100KP User Manual Download

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Operating Instructions

Excerpted Version

Installation Instructions provided

4K Integrated Camera

DVQX2119ZA

SS0620RA0 -FJ

Printed in Japan

ENGLISH

ENGLISH

Excerpted Version

Before installing and using this product, be sure to read “Read this first!” (pages 4, 25 to 26).

This manual contains information excerpted from the Operating Instructions.

For more information, please visit the Panasonic website

(https://pro-av.panasonic.net/manual/en/index.html)

, and

refer to the Operating Instructions.

ESPAÑOL

Antes de instalar y usar este producto, asegúrese de leer “Lea esto primero!” (páginas 4 y 27).

Si desea obtener más información, visite el sitio web de Panasonic

(https://pro-av.panasonic.net/manual/en/index.

html)

y consulte las instrucciones de funcionamiento y las instrucciones de instalación.

Before operating this product, please read the instructions carefully and save this manual for future use.

Model No.

AW‑UE100WP

Model No.

AW‑UE100KP

Summary of Contents for AW-UE100KP

Page 1: ... please visit the Panasonic website https pro av panasonic net manual en index html and refer to the Operating Instructions ESPAÑOL Antes de instalar y usar este producto asegúrese de leer Lea esto primero páginas 4 y 27 Si desea obtener más información visite el sitio web de Panasonic https pro av panasonic net manual en index html y consulte las instrucciones de funcionamiento y las instruccione...

Page 2: ...nc in the United States Other names of companies and products contained in these Operating Instructions may be trademarks or registered trademarks of their respective owners About copyright and licence It is expressly prohibited to distribute copy disassemble reverse compile modify reverse engineer or export in violation of export laws the software provided with the unit Abbreviations The followin...

Page 3: ... 23 System example 4 NDI 23 Appearance 24 Read this first 25 Lea esto primero 27 Read this first 28 Note on grounding 28 Before use 28 Overview 28 Computer requirements 28 Disclaimer of warranty 29 Network security 29 Features 30 Accessories 31 Optional accessories 31 Operating precautions 32 Wireless remote control optional accessory 34 Parts and their functions 35 Camera unit 35 Wireless remote ...

Page 4: ...electrical wiring within the wall indicates safety information Lea esto primero ADVERTENCIA Para evitar heridas este aparato debe estar firmemente instalado al piso pared de acuerdo con las instrucciones de instalación ADVERTENCIA La instalación solamente debe llevarla a cabo personal cualificado Una instalación incorrecta podría provocar la caída del dispositivo y causar lesiones PRECAUCIÓN Esta ...

Page 5: ...with your dealer Install the unit on a ceiling that is strong enough such as a concrete ceiling If the unit is to be installed on a ceiling which is not strong enough reinforce the ceiling sufficiently first Do not install or use the unit in the following kinds of locations On walls where the unit would be installed sideways In locations including places such as under the eaves of a building where...

Page 6: ...tus display lamp Lit orange When the power supply is cut off while the unit is in Standby mode the unit will be in Standby mode the next time power is supplied Status display lamp Lit orange When the power supply is cut off while the unit is in Power ON mode the unit will be in Power ON mode the next time power is supplied Status display lamp Lit green For details refer to How to turn the power on...

Page 7: ...the IR ID switches and service switches set as shown below turn on the power of the unit SW1 ON OFF SW2 SW3 SW4 NOTE When initialization is complete the status display lamp on the front of the unit blinks green Set the service switches back to their original positions SW1 to SW4 all OFF then restart the unit Initialization 2 The unit is reset to the state it was in at the time of purchase All came...

Page 8: ... determine where the unit is to be installed and in which direction it should be mounted Factor in the unit mounting area and include space for the wires extending from its rear panel The asterisk in the illustration marks the position and dimensions of the hole for mounting the mount bracket 130 5 4 32 Space for the wires from the rear panel 290 11 13 32 or more Space for the wires Hole for check...

Page 9: ...ll out the drop prevention wire from the bottom panel of the unit and engage the end with the wire ring through the hole of the mount bracket hook Pull the drop prevention wire and check that it has been attached securely to the hook End of hook Holding spring Pull out the drop prevention wire and engage it with the mount bracket hook Drop prevention wire NOTE Do not do this work while holding the...

Page 10: ...w M3 screw with flat washer spring washer Status display lamp Approx 15 On the camera main unit Holes 3 used to insert the bottom panel On the mount bracket Protrusions 3 used for inserting the camera Hole for checking the positioning NOTE Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit Use only the screws supplied Do not use any other scre...

Page 11: ...connecting or disconnecting cables Connecting or disconnecting cables while the power is turned on may result in malfunctions LAN cable AC adaptor cable HDMI cable Coaxial cable z zHow to secure the AC adaptor cable A Loosely secure the cable clamp Cable clamp Loosely secure the cable clamp in the area shown above B Fasten the cable clamp Strap part Take hold of the strap part slide the cable clam...

Page 12: ... cm Protrusion Guide Cable cover Screw M3 NOTE Be sure to tighten to the specified torque Check that the unit has been mounted securely with no wobbling z zMake the setting for Desktop Hanging for reflecting the installed status on this unit When performing operations from a wireless remote control A Press one of the CAM1 to CAM4 buttons on the wireless remote control to select the unit B Press an...

Page 13: ... the anchor bolts and direct ceiling mount bracket This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up 2 First remove the screws which were loosely fastened in step 1 and then align the camera mount bracket of the AW UE100 with t...

Page 14: ...led position B and remove it C Main unit mounting screw M3 screw with flat washer spring washer Approx 15 NOTE Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit 5 Disengage the drop prevention wire from the mount bracket A Pull the dropprevention wire in the direction shown by the arrow above B Twist the wire and remove the wire loop through ...

Page 15: ...p prevention wire 4 Mount the unit Align the position of the hole for checking the positioning with the status display lamp Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera push the bracket and camera firmly together and rotate the main unit by about 15 degrees in the direction of the arrow Secure the mo...

Page 16: ...Connecting or disconnecting cables while the power is turned on may result in malfunctions Coaxial cable HDMI cable AC adaptor cable LAN cable z zHow to secure the AC adaptor cable A Loosely secure the cable clamp Cable clamp Loosely secure the cable clamp in the area shown above B Fasten the cable clamp Strap part Take hold of the strap part slide the cable clamp until it stops moving and then se...

Page 17: ...era main unit Attach the mount bracket securely with the prescribed tool using the clamping torque below Be absolutely sure to verify that none of the screws are loose Screw diameter Clamping torque M3 0 78 N m 8 kgf cm Protrusion Guide Cable cover Screw M3 NOTE Be sure to tighten to the specified torque Check that the unit has been mounted securely with no tilting 17 Stand alone installation when...

Page 18: ... mounting the unit on a tripod Attach the tripod to the threaded holes for mounting the camera on the camera s bottom panel Place the tripod on a completely flat and level surface Tighten the screws by hand to mount the tripod securely Use screw for mounting the tripod that satisfy the following standard Screw for mounting tripod 1 4 20UNC ISO1222 6 35 mm 1 4 inches 4 5 mm to 7 mm 3 16 inches to 9...

Page 19: ...atible switcher Accessory AC adaptor AW UE100 AW UE100 LAN cable Switching hub NDI HX compatible switcher AV HLC100 Monitor Monitor External DC power supply Remote Camera Controller AW RP150 The AC adaptor provided with the unit is not shown in the above figure 19 ...

Page 20: ...ower supply Monitor Monitor 12G SDI OUT 3G SDI OUT 3G SDI ACTIVE THRU OUT SDI IN LAN cable Straight cable or cross cable Max 100 m 328 ft LAN cable Straight cable or cross cable Max 100 m 328 ft The AC adaptor provided with the unit is not shown in the above figure Use a category 5e cable for the LAN cable When using 12G SDI OUT and 3G SDI OUT for the cropping and output use HDMI output for 4K vid...

Page 21: ...tor 2 Monitor Monitor Pan tilt head and camera control signal LAN straight cable System TALLY External DC power supply Remote Camera Controller AW RP150 Genlock signal generator Accessory AC adaptor RS 422 connector Accessory AC adaptor The AC adaptor provided with the unit is not shown in the above figure 21 Connections continued ...

Page 22: ...ignal Switching hub LAN cable Live Switcher AV UHS500 Monitor 1 Monitor 2 Monitor Monitor LAN cable Remote Camera Controller AW RP150 External DC power supply Accessory AC adaptor Accessory AC adaptor LAN connector The AC adaptor provided with the unit is not shown in the above figure 22 Connections continued ...

Page 23: ...ile terminal Wireless access point The AC adaptor provided with the unit is not shown in the above figure System example 4 NDI AW UE100 AW UE100 PoE compatible switching hub or PoE injector LAN cable Personal computer Studio monitor provided by NewTek Inc LAN connector Switcher of NewTek Inc The AC adaptor provided with the unit is not shown in the above figure 23 Connections continued ...

Page 24: ...Instructions Appearance Unit mm inch DC IN 12 V IR ID AUDIO IN RS 422 SERVICE 12G SDI OUT 3G SDI OUT G L IN LAN LINK ACT 84 6 3 11 32 170 6 6 23 32 158 5 6 8 32 2 5 169 2 6 21 32 204 6 8 2 32 3 32 Rear panel view 24 ...

Page 25: ...nge of 100 240 V AC Voltages other than 120 V are not intended for U S A and Canada Operation at a voltage other than 120 V AC may require the use of a different AC plug Please contact either a local or foreign Panasonic authorized service center for assistance in selecting an alternate AC plug CAUTION The mains plug of the power supply cord shall remain readily operable The AC receptacle mains so...

Page 26: ...o provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfe...

Page 27: ...son adecuadas para los EE UU y Canadá El funcionamiento con una tensión diferente de 120 V CA puede requerir la utilización de una clavija de CA diferente Póngase en contacto con un centro de servicio autorizado por Panasonic bien sea local o del extranjero para que le ayude en la selección de una clavija de CA alternativa PRECAUCIÓN El enchufe del cable de la alimentación deberá poder conectarse ...

Page 28: ...ly via IP control or serial control The unit features a night mode that exposes subjects to infrared rays making it possible to shoot even under low light conditions When the unit is connected to a personal computer via an IP network it can be operated via a web browser With a variety of 4K interfaces there are individual outputs for HD and SDI so the unit can be used flexibly in a wide range of s...

Page 29: ...t B Unauthorized operation of the unit by persons with malicious intent C Interference with or stoppage of the unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks Panasonic does not accept any responsibility for damage of this type Use the unit in a network secured by a firewa...

Page 30: ... the version of the controllers in order to support the unit For details on upgrading visit the support page on the following website https pro av panasonic net The maximum distances between the units and controller is 1000 meters 3280 ft when serial control is exercised Use of an external device or some other means must be provided separately in order to extend the video signal connections Easy c...

Page 31: ...nting screw with flat washer spring washer M3 6 mm 1 4 inches 1 Drop prevention wire 1 Drop prevention wire mounting screw 1 comes attached to the unit Bracket mounting screws bind head M4 10 mm 13 32 inches 4 Cable cover 1 AC adaptor 1 Power cable 1 Optional accessories z zWireless remote control AW RM50G Size AA dry battery x 2 obtained separately z zDirect ceiling mount bracket WV Q105A NOTE Fo...

Page 32: ... camera menu the initial settings on some items has been set to auto making it impossible for these items to be operated manually To operate them manually switch from the auto settings to the manual settings as required When using the ATW auto tracking white adjustment function under fluorescent lights the white balance may vary In some situations it may be hard to focus at the auto setting In cas...

Page 33: ...g the lifespans as a guide The lifespans may vary depending on the operating environment and operating conditions The lifespans are a guide for when the unit is used at 35 C 95 F Cooling fan Approx 15000 hours Contact your dealer regarding replacements Disposal of the unit When the unit has reached the end of its service life and is to be disposed of ask a qualified contractor to dispose of the un...

Page 34: ...nit is installed near fluorescent lights plasma monitors or other such products or if the unit is exposed to sunlight the effects of the light may make it impossible for the unit to be operated using the wireless remote control Be sure to follow the steps below for installation and use Take steps to ensure that the wireless remote control signal light sensing area will not be exposed to the light ...

Page 35: ...signal matched by the remote control ID has been received from the wireless remote control optional accessory while the power is on Blinking rapidly When the initialization process is complete Red Light up When trouble has occurred in the unit Blinking slowly Firmware being updated Blinking rapidly When a PoE software authentication error has occurred 4 Ventilation holes Blocking the ventilation h...

Page 36: ...e external sync signal input connector This unit supports BBS Black Burst Sync and tri level synchronization Supply to this connector the signals that correspond to the video signal format which has been set Frequency 59 94 Hz 29 97 Hz Format External sync signal input format Tri level sync BBS 2160 59 94p 1080 59 94p 1080 59 94i 480 59 94i 2160 29 97p 1080 29 97p 1080 29 97PsF 1080 59 94p 1080 59...

Page 37: ...G SDI OUT G L IN LAN LINK ACT Service switches Function Factory settings SW1 Switches for initialization Refer to the explanations in Initialization 1 and Initialization 2 OFF SW2 Always leave at OFF used for factory adjustments OFF SW3 OFF SW4 OFF Initialization 1 Reset the user authentication settings and host authentication settings for network connection This will delete all the registered use...

Page 38: ...25p 720 50p 720 50p 720 50p 720 50p 720 50p 24Hz 2160 24p 2160 24p 11 1080 24p 2160 24p 11 1080 24p 1080 24p 2160 24p 12 1080 24p 1080 24p 1080 24p 1080 24p 1080 24p 23 98Hz 2160 23 98p 2160 23 98p 13 1080 23 98p 2160 23 98p 13 1080 23 98p 1080 23 98p 2160 23 98p 14 1080 23 98p 1080 23 98p 1080 23 98p 1080 23 98p 1080 23 98p 1080 23 98PsF 1080 23 98p 1080 23 98PsF 1080 23 98PsF 1080 23 98p 1 When ...

Page 39: ...H 265 transmission mode Transmission priority cannot be selected When the system frequency is 24 23 98Hz the resolution for H 265 1 and H 265 2 is limited to 1920 1080 You cannot make settings above the resolution and frame rate set by the system format When Streaming mode is set to H 265 UHD Settings H 265 1 H 265 2 H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 JPEG 3 Resolution 3840 2160 1920 10...

Page 40: ... 23 98Hz 24fps 24fps 24fps 24fps 24fps 12fps 12fps 12fps 4fps 4fps 4fps 1fps 1fps 1fps The available options for the H 264 transmission mode Transmission priority are limited to 30fps or lower excluding 24fps When the system frequency is 24 23 98Hz the resolution for H 264 1 and H 264 2 is limited to 1920 1080 You cannot make settings above the resolution and frame rate set by the system format Wh...

Page 41: ... and H 264 2 is limited to 1920 1080 When Streaming mode is set to RTMP Settings H 265 1 H 265 2 H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 JPEG 3 Resolution 1920 1080 1920 1080 1280 720 1280 720 640 360 640 360 640 360 320 180 320 180 320 180 Frame rate System frequency 59 94Hz 60fps 30fps 30fps 30fps 30fps 15fps 15fps 15fps 15fps 5fps 5fps 5fps 5fps 1fps 1fps 1fps System frequency 50Hz 50fps ...

Page 42: ...ansmission priority cannot be selected When Streaming mode is set to SRT H 265 Settings H 265 1 H 265 2 H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 JPEG 3 Resolution 1920 1080 1920 1080 1280 720 1280 720 640 360 640 360 640 360 320 180 320 180 320 180 Frame rate System frequency 59 94Hz 60fps 30fps 30fps 30fps 30fps 15fps 15fps 15fps 5fps 5fps 5fps 1fps 1fps 1fps System frequency 50Hz 50fps 25fp...

Page 43: ...Streaming mode is set to SRT H 264 Settings H 265 1 H 265 2 H 264 1 H 264 2 H 264 3 H 264 4 JPEG 1 JPEG 2 JPEG 3 Resolution 1920 1080 1920 1080 1280 720 1280 720 640 360 640 360 640 360 320 180 320 180 320 180 Frame rate System frequency 59 94Hz 60fps 30fps 30fps 30fps 30fps 15fps 15fps 15fps 15fps 5fps 5fps 5fps 5fps 1fps 1fps 1fps System frequency 50Hz 50fps 25fps 25fps 25fps 25fps 12 5fps 12 5f...

Page 44: ...tem frequency 24 23 98Hz The SRT H 264 UHD transmission mode Transmission priority cannot be selected It is not possible to select SRT H 264 UHD mode when the system frequency is 24 23 98Hz When Streaming mode is set to NDI HX Settings NDI HX JPEG 1 Resolution 1920 1080 1280 720 1280 720 640 360 320 180 Frame rate System frequency 59 94Hz 60fps 30fps 30fps 15fps 15fps 5fps 5fps 1fps System frequen...

Page 45: ... 360 320 180 Frame rate System frequency 59 94Hz 30fps 15fps 5fps 1fps System frequency 50Hz 25fps 12 5fps 5fps 1fps System frequency 29 97Hz 30fps 15fps 5fps 1fps System frequency 25Hz 25fps 12 5fps 5fps 1fps System frequency 24 23 98Hz 24fps 12fps 4fps 1fps You cannot make settings above the resolution and frame rate set by the system format 45 Parts and their functions continued ...

Page 46: ...eproduce those settings Settings in preset memories No 13 and above cannot be called from the wireless remote control 9 PRESET LIMIT button PRESET LIMIT This is used to register the settings in the preset memories or set or release the limiters When a preset memory call button is pressed while the PRESET LIMIT button is held down the information on the unit s current direction and other settings i...

Page 47: ... menu 18 SLOW button SLOW This is used to change the movement speed at which the panning tilting zooming and focusing operations are performed to the low speed When the button is tapped the movement speed can be set to the normal low speed operation When the button is held down it can be set to an even slower low speed operation Tap the button to return the movement speed to the normal low speed o...

Page 48: ... cameras will be displayed in the IPv4 overlap column of the cameras concerned When the Access Camera button is clicked the Live screen of the selected camera is displayed This unit supports an IPv4 IPv6 switching function 4 Input the network items and click the Save button NOTE When a DHCP server is being used DNS of the Easy IP Setup Software can be set to Auto After the Save button is clicked i...

Page 49: ...resses 1 Start the Easy IP Setup Software Version 2 2 Click the Auto IP button NOTE Care must be taken when this function is used because network settings made manually are overwritten as the IP addresses for the remote cameras connected within the same network are automatically assigned Updating the firmware 1 Start the Easy IP Setup Software Version 2 2 Click the FW Update button 3 From the disp...

Page 50: ... after 10 seconds elapse manually move to the live screen Live by clicking the please click here link This completes the process of registering the initial account NOTE Network connection with AW RP150 or AW RP60 requires setup of an initial account When an initial account is not set up AW RP150 or AW RP60 can detect but cannot control this unit Installing the plug in viewer software To view IP im...

Page 51: ... control ID has been received NOTE When operation is transferred to the Standby mode The current zoom focus and iris positions are stored in the memory Power ON preset When operation is transferred to the Power ON mode The zoom focus and iris are adjusted to the positions which were stored in the memory Power ON preset when operation was transferred to the Standby mode When performing operations f...

Page 52: ...n selected properly Operating Instructions PDF Selecting the units Cannot operate using the wireless remote control Have the remote control s batteries run down or have the batteries been installed with their polarities reversed If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light sensing area it means that the ba...

Page 53: ...e camera A reply returned from the unit signifies that there are no problems in operation Are you accessing via http while the HTTPS function is enabled Perform access via https when using the HTTPS function Entry of the port number is also required Operating Instructions PDF Web screen configurations Network setup screen Network Setting the Connection Method Is the same IP address setting being u...

Page 54: ...lowing A Select Tools Internet Options in Internet Explorer B Click the General tab and click the Settings button under Browsing history C In the Temporary Internet Files dialog box select the Every time I visit the webpage option under Check for newer versions of stored pages D Click the OK button The unit s ports may be filtered by the firewall or other function of the anti virus software Change...

Page 55: ...it again Operating Instructions PDF Web screen configurations User management screen User mng User authentication screen User auth Add user User name Password Retype password Has the method for user authentication been changed If you change the User auth Authentication setting close the web browser and initiate access again Operating Instructions PDF Web screen configurations User management scree...

Page 56: ...ncement setting established for the monitor white lines appear in front of the black shadows of the camera menus Depending on the edge enhancement setting established for the monitor the background colors may be superimposed onto the white parts of the camera menus No auto focusing Is the focus set to manual Auto focusing is initiated as soon as the focus is set to auto Operating Instructions PDF ...

Page 57: ... PDF Manual shooting Manually adjusting the iris The iris does not operate in night mode The subjects appear distorted Since this camera uses an MOS imaging device the pickup timing differs slightly at the top left and bottom right of the screen This means that if a subject moves quickly across the front of the camera it may appear slightly distorted This is not a malfunction When the flash is fir...

Page 58: ...n the level of access to the unit etc If the IP video settings of the unit were changed the image display may stop temporarily Check the level of access to the unit and stop any unnecessary access Afterward check the following For Windows Press the F5 key on the personal computer s keyboard to request that the settings be acquired For Mac Press the Command R key on the personal computer s keyboard...

Page 59: ... images images from multiple cameras appear sequentially in a single web browser For Windows This may occur depending on the combination of the personal computer s display adaptor and the driver If this occurs update the first display adaptor to the latest version If this does not resolve the problem adjust the hardware accelerator function as follows This section describes the procedure for Windo...

Page 60: ...ing window appears click the Install button An unnecessary status bar or scroll bar is displayed on the pop up window Open the security settings screen for Internet Explorer and select Internet Click the Custom level button set Allow script initiated windows without size or position constraints to Enable under Miscellaneous and click the OK button When the warning window appears click the Yes butt...

Page 61: ... A Supplied AC adaptor 1 0 A PoE power supply indicates safety information GENERAL Ambient operating temperature 0 C to 40 C 32 F to 104 F Storage temperature 20 C to 50 C 4 F to 122 F Ambient operating humidity 20 to 90 no condensation Mass Approx 2 2 kg 4 84 lb excluding cable cover mount bracket Approx 2 3 kg 5 06 lb including cable cover excluding mount bracket Dimensions W H D 169 2 mm 204 6 ...

Page 62: ...destal 35 I Initial account 50 Install Position 7 IP video transmission output 39 IR ID switches 37 47 L LAN connector for IP control 36 M Mount bracket 8 Mount bracket for installation surface 35 N NDI HX compatible switcher 19 O Optional accessories 31 Output conditions for each video format 38 P Pan head 35 Plug in viewer software 50 Power 51 Power cable 31 R Remote control IDs 47 RS 422 connec...

Page 63: ...MEMO 63 ...

Page 64: ...Web Site https www panasonic com Panasonic Corporation 2020 ...

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