PFPower, 1690 Corporate Circle, Petaluma, CA 94954
Tel: (800) 472-5555 • Fax: (707) 283-5901 • www.panamax.com • www.furmansound.com
MODEL - MIW-SURGE-1G
DOC. NO. IWS00885 REV. A
Effective Date 5/10
By
Panamax~Furman
MIW-SURGE-1G Warranty
PFPower warrants to the purchaser of any PFPower
In-Wall surge protector, for a period of 3 years from its
installation date, that the surge protector shall be free
of defects in design, material, or workmanship, and
PFPower will repair or replace any defective unit. For
product replacement see “NOTIFICATION” below.
CAUTION:
Audio/Video, computer and/or telephone
system installations can be very complex systems,
which consist of many interconnected components.
Due to the nature of electricity and surges, a single
protector may not be able to completely protect
complex installations. In those cases, a systematic
approach using multiple protectors must be employed.
AC power, satellite cables, CATV cables, or tele-
phone/network lines entering the system that do not
pass through this surge protector will provide pathways
for potential surge damage. For additional information
on how to protect your system, please contact
PFPower before connecting your equipment to the
surge protector. More detailed information is
available at www.panamax.com or
www.furmansound.com. If you have any questions
regarding these requirements, please contact
PFPower Customer Relations.
1. PROPER INSTALLATION:
PFPower In-Wall AC and Signal-line protectors are
designed to provide code-compliant (NEC or CEC)
installations. Separate signal-line protection modules
must be used. Building wiring and other connections
to protected equipment must conform to
applicable codes (NEC or CEC). No other ground
wires or ground connections may be used. All wires
(including, AC power lines, telephone lines,
signal/data lines, coaxial cable, antenna lead-ins)
leading into the protected equipment must first pass
through a single PFPower protector designed for
the particular application. The protector and the
equipment to be protected must be indoors in a
dry location, and in the same building. PFPower
installation instructions and diagrams must be
followed.
2. NOTIFICATION:
You must obtain a return authorization (RA) number
from the PFPower Customer Relations Department at
www.panamax.com or www.furmansound.com or
toll-free at 1-800-472-5555 before returning the
protector to PFPower. Once you obtain an RA
number, please mark the number on the bottom of
the unit and pack it in a shipping carton/box with
enough packing material to protect it during transit.
The RA number must be clearly marked on the outside
of the carton. Ship the unit to PFPower. Please note
that you are responsible for any and all charges related
to shipping the unit to PFPower.
3. DETERMINATION OF FAILURE:
PFPower will evaluate the protector for defects.
Opening the enclosure, tampering with, or modifying
the unit in any way shall be grounds for an automatic
denial of your request for replacement. PFPower,
after evaluating the unit, shall in its sole discretion,
determine whether or not your protector is eligible for
replacement. If the surge protector shows no defects,
PFPower will return the unit to you with a letter
explaining the test results. Exception: If a dealer or
installer replaces the protector for the customer,
the unit will be returned to the dealer or installer.
4. GENERAL:
If you have any questions regarding the product
warranty, please contact the Customer Relations
Department at www.panamax.com or www.
furmansound.com or toll-free at 1-800-472-5555.
This warranty supersedes all previous warranties.
This is the only warranty provided with the
protector and any other implied or expressed
warranties are non-existent. This warranty may not
be modified except in writing, signed by an officer of
PFPower. Forms are available on the Panamax
or Furman web sites for requesting RA’s.
