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RQTV0105

Warranty (U.S.A.)

RQTV0105

Reference

Warranty (U.S.A.)

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

Ave. 65 de Infanter

a, Km. 9.5

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Audio Products

Limited Warranty

Limited Warranty Coverage

If  your  product  does  not  work  properly  because  of  a  defect  in  materials  or
workmanship,  Panasonic  Consumer  Electronics  Company  or  Panasonic  Puerto
Rico,  Inc.  (collectively  referred  to  as  “the  warrantor”)  will,  for  the  length  of  the
period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.

Product or Part Name

Parts

Labor

Audio Products (except items listed below)

One (1) year

USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)

One (1) year

Not Applicable

Accessories: Headphones, Cartridges,
Microphones, Adapters

Ninety (90) days

Rechargeable Batteries, DVD-R/-RAM Discs
(in exchange for defective item)

Ten (10) days

Not Applicable

SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)

Ninety (90) days

Not Applicable

During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in
your product during the warranty period. If non-rechargeable batteries are included,
they are not warranted. This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”. A purchase receipt or
other proof of the original purchase date is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA
(1-800-211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship,
and  DOES  NOT  COVER  normal  wear  and  tear  or  cosmetic  damage.  The  warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents,  misuse,  abuse,  neglect,  mishandling,  misapplication,  alteration,  faulty
installation,  set-up  adjustments,  misadjustment  of  consumer  controls,  improper
maintenance,  power  line  surge,  lightning  damage,  modification,  or  commercial  use
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.

THERE  ARE  NO  EXPRESS  WARRANTIES  EXCEPT  AS  LISTED  UNDER
“LIMITED  WARRANTY  COVERAGE”.  THE  WARRANTOR  IS  NOT  LIABLE  FOR
INCIDENTAL  OR  CONSEQUENTIAL  DAMAGES  RESULTING  FROM  THE  USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As  examples,  this  excludes  damages  for  lost  time,  travel  to  and  from  the
servicer,  loss  of  media  or  images,  data  or  other  memory  content.  The  items  listed
are  not  exclusive,  but  are  for  illustration  only.)

ALL EXPRESS AND IMPLIED

WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some  states  do  not  allow  the  exclusion  or  limitation  of  incidental  or  consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This  warranty  gives  you  specific  legal  rights  and  you  may  also  have  other  rights
which vary from state to state. If a problem with this product develops during or after
the  warranty  period,  you  may  contact  your  dealer  or  Servicenter.  If  the  problem
is  not  handled  to  your  satisfaction,  then  write  to  the  warrantor’s  Consumer  Affairs
Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and

Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases