
Appendix B - How To Get Assistance
PMS8232 / PMS4232 Page
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Appendix B - How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1.
Read this manual thoroughly before attempting to install the adapter in your system.
2.
When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
3.
PANACOM Technology maintains a Home page on the Internet. Our home page address is
www.panacom.com.tw
The latest software updates, and newest manuals are available via our FTP site
that can be accessed from our home page.
4.
Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical
support can be reached at (886)-2-25310678.
RETURN AUTHORIZATION MUST BE OBTAINED FROM PANACOM TECHNOLOGY
BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE
OBTAINED BY CALLING PANACOM TECHNOLOGY AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.