
Service the M-300 or M-700 Appliance
STEP 5 |
Install the replacement drive in the appliance.
1. Ensure that the drive carrier lever is in the open posion; if it is not, press the ejector
buon on the drive carrier to release the lever and pull it out unl it is fully open.
2. Slide the replacement drive and carrier assembly in to the empty drive bay unl it is
about 1/4” (.6cm) from being fully inserted.
3. Before fully inserng the drive carrier, ensure that the lever aaches to the locking
mechanism on the appliance and then close the lever to seat the carrier.
STEP 6 |
Power on the appliance and connect a standard RJ-45 Ethernet cable from the RJ-45 port on
your computer to the MGT port on the appliance.
STEP 7 |
Change the IP address on your computer to an address in the 192.168.1.0/24 network, such
as 192.168.1.2.
STEP 8 |
From a web browser, go to hps://192.168.1.1 and when prompted, log in to the web
interface using the default username and password (admin/admin).
STEP 9 |
Perform the following steps to restore the appliance:
1. Configure the appliance to access your management network (
Device
>
Support
>
Interfaces
).
2. Acvate the Support license (
Device
>
Support
).
3. Acvate licenses and subscripons (
Device
>
Licenses
).
4. Upgrade or downgrade the appliance so that the soware version matches the version
that was installed on the failed drive.
5. Import a recent backup configuraon to restore the appliance configuraon (
Device
>
Operaons
Configuraon Management).
For informaon on configuring management access on an M-Series appliance,
refer to Perform Inial Configuraon of the M-Series Appliance in the Panorama
™
Administrator’s guide located on the
portal. For informaon
on how to upgrade or downgrade an M-Series appliance, refer to the Install Content and
Soware Updates for Panorama in the Panorama Administrator’s guide.
Replace an M-300 or M-700 Appliance Log Drive
The M-300 and M-700 appliance log drives are located on the front of the appliance. Each drive
pair (A1 and A2 for example) is in an independent RAID 1 array. This redundant configuraon
helps ensure that there is no service interrupon or loss of log data if a disk drive fails.
When requesng a replacement log drive from Palo Alto Networks
®
or an authorized reseller, you
will receive two new drives. The second drive is required if the failed drive is a different model
than the replacement drive. In this case, replace both drives in the RAID 1 array that contains the
failed drive so both drives in the array are the same model.
Do not aempt to replace an M-300 or M-700 log drive with a third-party drive. Also, do
not mix drive models within a RAID 1 array—the drive model must be the same for both
drives in a RAID 1 array. You can, however, mix drive models in different RAID 1 arrays. For
example, the drives in the A1/A2 array can both be model ST91000640NS and the drives
in the B1/B2 array can both be model ST1000NX0423.
M-300 and M-700 Appliance Hardware Reference
35
©
2022 Palo Alto Networks, Inc.