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Using Dial-up Networking

15

CHAPTER 2

Common Questions

What do I do if my computer does not appear on the Trusted Devices 
screen?

If you select Add Device and your computer does not appear on the list, first select Find More. If 
your computer still does not appear, make sure that the computer’s Bluetooth setting is on and 
that the computer is discoverable. Check with your computer manufacturer for help with locating 
and changing these settings. After making sure your computer is set up correctly, select Find More 
on the Trusted Devices screen again.

What do I do if I get a message that there is an error creating a dial-up 
networking connection with my smartphone? 

• Try pairing your smartphone with your computer again.

• Make sure that the DUN setting on your smartphone is on.

What do I do if get an Error 691 message?

This error usually is followed by a text message indicating that your username or password is 
incorrect. Check your username/password and try to connect again. 

How do I know that I am connected? 

Look for a network connection icon in the task bar at the bottom of your computer screen. If you 
have several network connection icons, move the cursor over them to find the Bluetooth network 
icon. To check the status of the connection, right-click the Bluetooth network icon.

Summary of Contents for Treo 650

Page 1: ...Using Dial up Networking...

Page 2: ...cts or services of their respective owners palmOne Inc uses the Bluetooth wireless technology trademark under express license from Bluetooth SIG Inc Disclaimer and Limitation of Liability palmOne Inc...

Page 3: ...etworking 1 Creating a trusted pair between your smartphone and your computer 2 Setting up your computer for a DUN connection 5 Enabling DUN on your smartphone 9 Accessing the Internet from your compu...

Page 4: ...he feature that converts your smartphone into a wireless modem To use DUN you must set both your phone s and your computer s Bluetooth settings to On and form a trusted pair between your computer and...

Page 5: ...select Bluetooth 2 Select On if it is not selected and then select Setup Devices Continued Before You Begin Make sure that your computer s Bluetooth setting is on and that your computer is discoverab...

Page 6: ...ting that the discovery process is active Continued Key Term Trusted pair Two devices for example your handheld and your smartphone that can connect to each other because each device can find the same...

Page 7: ...you use at least four digits in your passkey 7 Enter the same passkey number on your computer when prompted 8 Select Done and then select Done again to return to the Bluetooth screen Done Tip If your...

Page 8: ...th your provider to see if such a program is available To set up your computer you need the following The username and password you use to access the Internet through your wireless service provider s...

Page 9: ...open the Start menu and then click Control Panel 2 OPTIONAL For Windows XP click Switch to Classic View 3 Click Phone and Modem Options You may be asked to enter a location for your modem If so enter...

Page 10: ...etworking 4 Click the Modems tab and select the Bluetooth modem 5 Click Properties and then click the Advanced tab Continued Tip The Bluetooth modem is listed differently for different computers just...

Page 11: ...er This information is different for all providers Be sure to enter the text exactly as it appears including commas and quotations marks 7 Click OK on each screen until you have exited Phone and Modem...

Page 12: ...ing DUN enabled also drains your smartphone s battery more quickly Be sure to turn off DUN on your smartphone when your Internet session is finished 0 1 Go to Applications and select Bluetooth 2 Selec...

Page 13: ...uter s documentation for how to set up Bluetooth technology to access the Internet using a DUN connection 0 1 Open the Bluetooth panel on your computer and look for the option for paired devices Check...

Page 14: ...ve these fields blank Check with your provider for this information 5 Enter the following in the Dial field 99 1 You may be asked if you want to remember this dial text for this connection We recommen...

Page 15: ...to access corporate email Check with your system administrator for information 1 On your computer right click the icon or option representing your smartphone and then click Disconnect Continued NOTE T...

Page 16: ...ial up Networking When the Bluetooth status icon reappears at the top of the screen you have successfully switched off DUN 2 On your smartphone go to Applications and select Bluetooth 3 Select the Dia...

Page 17: ...s your smartphone uses more power when DUN is turned on When you have finished your DUN session you should turn off DUN in the Bluetooth application on your smartphone Can I receive or make calls duri...

Page 18: ...een again What do I do if I get a message that there is an error creating a dial up networking connection with my smartphone Try pairing your smartphone with your computer again Make sure that the DUN...

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