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19

APPENDIX A

Frequently Asked Questions

If you encounter a problem while pairing your handheld with your mobile phone 
enabled with Bluetooth™ technology, you can quickly find answers to many 
common questions in this appendix and in the following useful resources: 

The readme file located in the folder where you installed the Palm™ Desktop 
software on your Windows computer or on your installation CD for Mac users 

The 

Palm Knowledge Library

, accessible at 

www.palm.com

 under the Support 

section

The most recent Palm™ Tungsten™ T handheld HelpNotes located at 

www.palm.com/support/bluetooth

If you are still having problems after reviewing all of these resources, contact 
technical support or go to 

www.palm.com/support/bluetooth

.

NOTE

Palm works with developers of third-party add-on applications to ensure the 

compatibility of these applications with your new Palm™ handheld. Some third-party 
applications, however, may not have been upgraded to be compatible with your new 
Palm handheld. 

If you suspect that a third-party application is adversely affecting the operation of 
your handheld, contact the developer of the application. In addition, Palm, Inc. has 
information about the compatibility of some applications with your handheld. To find 
this information, do one of the following:

Go to

 

www.palm.com/support

Click the link for information about your handheld, 

and then find the information on compatibility of third-party applications.

Read the readme file for your handheld. After you install Palm Desktop software 
on your computer, open the folder where you installed Palm Desktop software. 
The readme file is located in the Helpnote folder.

Summary of Contents for Tungsten Tungsten T

Page 1: ...Phone Pairing Handbook for Palm Tungsten T Handhelds...

Page 2: ...ge or loss resulting from the use of this handbook Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no respo...

Page 3: ...g the connection between your phone and your handheld 6 Configuring a phone connection on your handheld 6 Preparing your phone for pairing 7 Configuring Bluetooth settings for your phone connection 9...

Page 4: ...Contents iv...

Page 5: ...communicate with each other The pairing process is also referred to as creating a trusted pair or bonding When you create a trusted pair you enter an identical secret code on both devices This secret...

Page 6: ...your phone using the Phone Link application see Chapter 2 in this handbook for instructions on using the Connection Preferences and Network Preferences screens to manually complete the pairing proces...

Page 7: ...n after you complete the pairing process 8 Tap Done You are now ready to update the phone files on your handheld Downloading phone files from the Internet to your handheld The Phone Link Updater appli...

Page 8: ...t b Select your phone s manufacturer and model If your phone is not listed you cannot create a connection to your phone at this time We periodically update the list of supported phones Please check ba...

Page 9: ...puter 1 Download the correct files for your phone In the United States go to www palm com support bluetooth In other countries go to www palm com xx mobile drivers and replace xx with your country cod...

Page 10: ...at follow describe each of these steps Configuring a phone connection on your handheld The Phone Link application on your handheld guides you through the process of configuring a connection with your...

Page 11: ...unlocked and that your mobile phone carrier account includes GPRS and data services Ericsson R520m The Ericsson R520m phone can be used on a GSM network To prepare your Ericsson R520m for pairing with...

Page 12: ...igator 2 Press Down on the navigator to highlight Bluetooth and then press Select on the navigator 3 Press Down on the joystick to highlight Paired Devices and then press Yes 4 Highlight Add Device an...

Page 13: ...stall the Bluetooth battery and locate your Bluetooth passkey you are ready to configure Bluetooth settings on your handheld You do not need to change any settings on your phone Nokia 6310i Your Nokia...

Page 14: ...ne and then tap OK A passkey is a unique identifier that enables secure data exchange between two Bluetooth devices that have formed a connection Once you create a trusted pair during this setup proce...

Page 15: ...f you do not want to set up network services tap No You are now ready to configure network service settings on your handheld Configuring network service settings for your phone If you want to use your...

Page 16: ...he Select the area pick list and select your mobile phone carrier s location 5 Tap the Select your carrier pick list and select your mobile phone carrier If your region or carrier is not listed you ca...

Page 17: ...After completing step 11 in the earlier section Configuring Bluetooth settings for your phone connection tap Next on the Network Service Setup screen 2 Tap No when asked if you subscribe to a high sp...

Page 18: ...ile Phone 4 Tap Next 5 Tap the Phone field and enter the phone number you use to connect to your ISP 6 Tap the Username field and enter the name you use when you log in to your ISP account 7 Tap the P...

Page 19: ...ivating Bluetooth communication features on your handheld See Activating Bluetooth communication features on your handheld in Chapter 1 for details 2 Updating the phone files on your handheld See Down...

Page 20: ...on your handheld 1 Tap the Home icon 2 Tap the Prefs icon 3 Tap Communication 4 Select Connection 5 Tap New 6 Enter a name for your connection such as GSM Phone in the Name field 7 Tap the Connect to...

Page 21: ...d finds another device 2 Select your phone from the list If your phone is not listed you cannot create a connection to your phone at this time We periodically update the list of supported phones Pleas...

Page 22: ...rns to the Edit Connection screen and the name you gave the phone appears in the Device box 8 Tap OK 9 Tap Yes to use this phone as the default phone for tap dialing and SMS Or tap No If your handheld...

Page 23: ...bluetooth NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not...

Page 24: ...e Phone Link icon 3 Tap Connect 4 If the connection is successful open the application that requires the connection and complete the desired task If the connection is not successful do the following M...

Page 25: ...em When you do contact support please provide the following information The name and version of the operating system you are using The actual error message or state you are experiencing The steps you...

Page 26: ...22 Appendix A Frequently Asked Questions...

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