Appendix B
Frequently Asked Questions
400
I can’t perform an IR HotSync
operation.
Try each of these in turn:
■
On a computer running Windows 98, be sure that the
HotSync Manager is running, that Infrared is selected on
the HotSync Manager menu, and that the Serial Port for
local operations is set to the simulated port for infrared
communication. See
“Conducting IR HotSync operations”
for details.
■
On a computer running Windows 2000/ME/XP, select IR
in the HotSync Manager. See
for details.
■
On a Mac computer, make sure the infrared
communications extensions have been installed in the
Extensions folder inside the System folder. Next, open the
HotSync Software Setup window, and be sure that HotSync
Manager is enabled and that the Local Setup Port is set to
Infrared Port. See
“Conducting IR HotSync operations”
for more information.
■
On your handheld, be sure the HotSync application is set to
Local, with the option IR to PC/Handheld.
■
Be sure the IR port of your handheld is aligned directly
opposite to, and within a few inches of, the infrared device
of your computer.
■
IR HotSync operations do not work after you receive a low
battery warning. Check the battery power of your
handheld. Recharge the internal battery.
When I press the HotSync
button on the cradle/cable,
nothing happens on Palm
Desktop software, and my
handheld times out.
Try each of these in turn:
■
Make a copy of your Palm folder. Uninstall, and then
reinstall, Palm Desktop software.
■
Turn on your handheld and press Home
. Tap the
HotSync icon
, and then tap Local.
Summary of Contents for Tungsten Tungsten C
Page 1: ...Handbook for the Palm Tungsten C Handhelds...
Page 12: ...Contents xii...
Page 14: ...About This Book 2...
Page 18: ...Chapter 1 Welcome 6...
Page 84: ...Chapter 4 Working with Applications 72...
Page 94: ...Chapter 5 Using Address Book 82...
Page 98: ...Chapter 6 Using Calculator 86...
Page 102: ...Chapter 7 Using Card Info 90...
Page 118: ...Chapter 8 Using Date Book 106...
Page 130: ...Chapter 10 Using Memo Pad 118...
Page 284: ...Chapter 14 Using Palm VersaMail Personal E mail Software 272...
Page 336: ...Chapter 17 Performing HotSync Operations 324...
Page 402: ...Appendix A Maintaining Your Handheld 390...
Page 420: ...Appendix B Frequently Asked Questions 408...
Page 422: ...Appendix C Wi Fi Frequencies 410...
Page 428: ...Product Regulatory and Safety Information 416...