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BlackBerry Connect™ for the Palm

®

 Treo™ 650 smart device

3

CHAPTER 1

What do I need to get started?

What do I need to get started?

[ * ] NOTE

If you have a Microsoft Exchange ActiveSync account in VersaMail, you are prompted 

to delete it during BlackBerry Connect account setup. For information on deleting an email account 
in VersaMail, see the VersaMail 

User Guide,

 a PDF file available for download from the same 

website from which you downloaded the BlackBerry Connect software. 

Computer system requirements

• Windows 2000 or Windows XP operating system.

• 30MB available hard disk space.

• Outlook 2003 or Lotus Notes 6.5 set as the default mail client on your computer. 

• Palm

®

Desktop software that came with your Treo 650 installed, and at least one synchronization 

of your Treo 650 and your computer completed.

[ ! ] IMPORTANT

IF YOU HAVE THE BLACKBERRY DESKTOP APPLICATION ALREADY 

INSTALLED ON YOUR COMPUTER, YOU MUST REMOVE THE SOFTWARE BEFORE INSTALLING 
BLACKBERRY CONNECT.

Treo 650 requirements

• 4MB available memory space. If you don’t have enough memory, delete some applications.

• Latest Treo 650 software from your wireless carrier installed and running. To obtain the latest 

software, go to 

www.palm.com/us/support/downloads/treo650updater/

.

Network and server requirements

• An account on your company’s BlackBerry Enterprise Server (version 4.0 service pack 4 and 

above or version 4.1 and above recommended). Check with your IT administrator to find out. 

• A BlackBerry Connect data plan with your wireless carrier. To sign up for this type of plan, 

contact your carrier’s customer service department. 

• An active connection between your computer and your company’s network during the 

installation process.

Tip

See 

How do I determine 

the default mail client on 
my computer?

 for 

information on checking 
and changing your 
default mail client.

Tip

To check for available 
space on your Treo 650, 
go to Applications and 
select Info on the App 
menu. At the bottom of 
the screen, select Size. 
The first number on the 
Free Space line tells you 
how much space is 
available on your Treo 
650. If you need 
instructions on increasing 
available space, see 

How 

do I delete applications to 
increase the memory on 
my Palm® Treo™ 650 
smart device?

Summary of Contents for Treo 650

Page 1: ...Setup Guide BlackBerry Connect for the Palm Treo Smart Device...

Page 2: ...ed with the U S Patent and Trademark Office and may be pending or registered in other countries Disclaimer and Limitation of Liability Palm Inc assumes no responsibility for any damage or loss resulti...

Page 3: ...1 Introduction 1 Overview 2 What do I need to get started 3 Chapter 2 Setup Instructions 4 Before you begin 4 Step 1 Install the updated Palm software 5 Step 2 Install the BlackBerry Connect desktop...

Page 4: ...ver With BlackBerry Connect email messages and Calendar events are pushed from the server to your Treo 650 Likewise any messages you send or events you create are pushed to the server NOTE For optimal...

Page 5: ...sage you can search for and retrieve email addresses on your corporate Exchange or Domino server See Remote Address Lookup in the BlackBerry Connect User Guide for details Attachment viewing You can v...

Page 6: ...ry space If you don t have enough memory delete some applications Latest Treo 650 software from your wireless carrier installed and running To obtain the latest software go to www palm com us support...

Page 7: ...in my BlackBerry Connect account What should I do Before you begin Synchronize your Treo 650 with your computer to make sure that all of your Calendar events are current on your computer and can be r...

Page 8: ...and then click Next 4 Select the option to accept the license agreement The installation process begins 5 Connect your computer and your Treo 650 to the USB sync cable Continued Did You Know The follo...

Page 9: ...ION IN WHICH YOU INSTALL THE BLACKBERRY CONNECT DESKTOP APPLICATION 6 Synchronize to install the updated software on your Treo 650 Press the sync button on the USB cable In the dialog box that appears...

Page 10: ...cation 0 1 When the Congratulations screen appears click Next A Prepare to Install screen appears and the desktop application installation process begins 2 On the Welcome screen click Next 3 On the Co...

Page 11: ...7 Select your company s email system Microsoft Exchange or Lotus Domino and then click Next Contact you system administrator if you re not sure Continued Did You Know The username you enter on the Cu...

Page 12: ...HED PLEASE BE PATIENT AFTER YOU COMPLETE INSTALLATION OF THE BLACKBERRY CONNECT DESKTOP APPLICATION THERE MAY BE A DELAY OF A FEW MINUTES BEFORE YOUR COMPUTER DISPLAYS THE SCREEN FOR THE THIRD PART OF...

Page 13: ...N MIGHT NOT COMPLETE SUCCESSFULLY 3 During synchronization follow the onscreen instructions and move the mouse from side to side a few times to generate a random security key IMPORTANT YOU MUST PERFOR...

Page 14: ...User Guide for information on using the application 4 When asked whether you would like to proceed and upload your desktop calendar to your device click Yes IMPORTANT YOU MUST CLICK YES IN ORDER FOR...

Page 15: ...ns 2 Click the Programs tab 3 The E mail option displays the default email client If you need to change this click the box and select the correct client 4 Click OK If you re still not sure about your...

Page 16: ...an is active Make sure that the BlackBerry service is turned on If you have not received any email since you set up your BlackBerry Connect account note that this account does not push any old email m...

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