HotSync
®
process does not begin
Check that the handheld is properly seated in the cradle and that the cradle connector is
securely connected to the computer.
Windows:
a.
Make sure the HotSync icon appears in the Windows
system tray. If not:
1.
Click the Start button and select Programs.
2.
Select Palm Desktop, and then select HotSync
Manager.
b.
Check the connection type:
1.
Click the HotSync icon.
2.
Make sure there is a check mark next to Local USB (or Local
Serial if using a serial connection). To insert a check mark,
click the menu item.
Mac:
a.
Make sure the Transport Monitor of the HotSync Manager is
enabled:
1.
Double-click the HotSync Manager icon in the Palm folder.
2.
In the HotSync Controls tab, click Enabled.
b.
If you are using a USB cradle:
1.
Disconnect and then reconnect the cradle.
2.
Restart your computer.
c.
If you are using a serial cradle (sold separately):
1.
Double-click the HotSync Manager icon in the Palm folder.
2.
In the Connection Settings tab, select PalmConnect and the port where the HotSync
cradle is connected.
HotSync icon
