Appendix B
Page 211
Password problems
Problem
Solution
I forgot the
password, and my
organizer is not
locked.
You can use Security to delete the
password, but your organizer deletes all
entries marked as private. However, if you
perform a HotSync operation before you
delete the password: the HotSync process
backs up all entries, whether or not they are
marked private. Then, you can follow these
steps to restore your private entries:
1. Use the Palm Desktop software and
the cradle or infrared communica-
tion to synchronize your data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
organizer.
I forgot the password
and my organizer is
locked.
■
If you assign a password and lock your
organizer, you must perform a hard
reset to continue using your organizer.
See “Performing a hard reset” in
Appendix A for more information.
Summary of Contents for IIIc
Page 1: ...Handbook for the Palm IIIc Organizer ...
Page 8: ...Page viii Handbook for the Palm IIIc Organizer ...
Page 10: ...Page 2 About This Book ...
Page 34: ...Page 26 Introduction to Your Palm IIIc Organizer ...
Page 122: ...Page 114 Using Your Basic Applications ...
Page 150: ...Page 142 Communicating Using Your Organizer ...
Page 172: ...Page 164 Advanced HotSync Operations ...
Page 200: ...Page 192 Setting Preferences for Your Organizer ...
Page 206: ...Page 198 Maintaining Your Organizer ...
Page 236: ...Page 228 ...