1. If the indicator lamps do not light up and there is no image.
A. Please check the power connection of the transmitter and receiver, open the
power switch.
B. Please try to change the 2.4GHz transmission channel for the transmitter and the
receiver.
C. Please check if the transmitter and the receiver are connected correctly (Refer to
installation instruction).
2. IR remote controller fails to work.
A. Adjust the location of the transmitter and the receiver.
B. Plug out the transmitter and the receiver and restart 1~2 minutes later.
C. Please check whether the transmitter bulge 1-2 cm out of the STB or not.
3. The image is interfered.
A. Please adjust the angle of the antenna for 2.4GHz transmitter and the
receiver.
B. Please try to change the 2.4GHz transmission channel for the
transmitter and the receiver.
C. If allowed, please put the transmitter and the receiver in a higher place to
strengthen the wireless transmission.
Switch on only after finishing the connection and never plug in or out at will. The
product is for home use instead of professional industrial use. Please don’t take
apart without proper professional knowledge.
1. Warranty is only available to customers who buy this product
through legal approach.
2. After-sales promise：
Every customer designated dealers to buy products in our company, if there is
product quality problems under the normal use within 3 months from the day you
buy the machine, user can bring the valid credentials or sales invoice to the
original dealer where you bought it to replace the same model of the products.
If there are product quality problems within 12 months, you can request free
warranty (not including common accessories).
3. Additional fee will be charged in any of the following situations:
A. The warranty period is expired.
B. Failure or damage caused by connecting other device.
C. Failure or damage caused by repairing or transforming by yourself.
D. Failure or damage caused by not following the operation instructions of the
product.
E. Failure or damage caused by collision, falling or other non-quality problems.
F. Damage caused by fire, lightning strike or other unexpected disasters.
For repairing products which are damaged by the above situations, users should
bear the fee of replacement of the damaged components as well as the shipping fee.
Solemn Statement:
The manufacturer assumes no liability for irreversible damage or damages to other
devices caused by these situations.
Dear user:
Thank you for buying this device. In order to ensure that you can fully enjoy our perfect
after-sale service of our company, please carefully read the comments of this product
service card.
