Pakedge Device & Software RK-1 Quick Start Manual Download Page 14

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Troubleshooting and Support

If you are unable to get the router functional using these steps, you can refer to the full

manual on our website or contact the Technical Support Team for assistance.

Contact information

Website:

www.pakedge.com

Email:

Phone: (650)385-8703

pakedge

device&software inc

3847 Breakwater Avenue

Hayward,CA 94545

Main: 650-385-8700
Fax: 650.685.5520

Summary of Contents for RK-1

Page 1: ...QUICK START GUIDE RK 1 High Throughput Dual WAN Gigabit Audio Video Router Version 1 0 pakedgedevice software inc ...

Page 2: ...Contents Overview 3 Package Contents 6 Installing the Router 6 Changing the Router Password 7 Accessing the Router GUI 7 Connecting to the Internet 7 Changing the LAN IP 12 Troubleshooting and Support 14 ...

Page 3: ...3 Overview The RK 1 is an high power audio video router that is designed to minimize installation times through an intuitive GUI See the Table 1 for more information ...

Page 4: ...peration USB 1 2 LINK ACT Blue USB is connected Flashing Blue USB is being accessed Off No device connected WAN 1 2 LINK ACT Blue Port is online link established Flashing Blue Activity Off No device connected LAN 1 5 LINK ACT Blue Port is online link established Flashing Blue Activity Off No device connected Power Blue The router is powered on Off The router is turned off ...

Page 6: ...ng the router in a standard 19 AV rack attach the rack mounting brackets that come with the router to the sides If not rack mounting ensure that the router is physically mounted near power and network connections 2 Connect power to the device 3 Connect an Ethernet cable from your computer to any of the LAN ports on the router ...

Page 9: ...9 2 Click on Edit under WAN zone 3 Select Static Address for the Protocol ...

Page 10: ...your ISP Select the appropriate Subnet Mask from your ISP You can select custom to enter a custom subnet mask Then enter your Default Gateway and DNS Server Leave the override MAC address at default Click Apply The router now has the Static IP configured on it ...

Page 11: ... connection you will need to complete the following steps 1 Hover your mouse towards the top of page to see the menu Click on Network Zones 2 Click on Edit under WAN zone 3 Select PPPoE from the Protocol drop down menu Then click on Switch Protocol ...

Page 12: ...in the PAP CHAP password field Click Apply when finished The router is now setup for PPPoE Changing the LAN IP The default IP address of the router is 192 168 1 99 If you need to change the IP address of the router or change the entire network address take the following steps 1 Click on Network Zones ...

Page 13: ...under LAN zone 3 Enter the new IP address you wish to use in the IP Address field In the following example we change the IP address of the router to 192 168 1 1 4 Click Apply towards the bottom to finalize the settings ...

Page 14: ...ll manual on our website or contact the Technical Support Team for assistance Contact information Website www pakedge com Email support pakedge com Phone 650 385 8703 Pakedge Device Software Inc 2015 All Rights Reserved pakedgedevice software inc 3847 Breakwater Avenue Hayward CA 94545 Main 650 385 8700 Fax 650 685 5520 ...