Pakedge Device & Software C36 User Manual Download

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Summary of Contents for C36

Page 1: ...USER MANUAL VERSION 1 1 PAKEDGEDEVICE SOFTWARE INC C36 ENTERPRISE CLASS FULLY MANAGED WIRELESS ACCESS POINT CONTROLLER...

Page 2: ...atibility EN 55022 Class A for ITE the essential protection requirement of Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility...

Page 3: ...in accordance with national wiring codes and conform to local regulations Give particular attention to all safety precautions Operate this product only from the type of power source indicated on the...

Page 4: ...anage AP s 9 Step 3 Global Configuration 10 Guest Network Optional 13 Access Point Overview 14 Monitor Section 15 Dashboard 15 Reports 18 Settings Section 20 Macrocell Controller 20 Global Configurati...

Page 5: ...light When lit indicates that unit has power The rear panel is where the physical cabling power ethernet console is located The table below describes each port and its function Name Description AC Co...

Page 6: ...ions i e backbone switch or firewall router 3 Connect power to the device 4 Connect an ethernet cable from your computer to the LAN port on the C36 5 You are now ready to configure the switch to an IP...

Page 7: ...ntroller you will see the Dashboard CHANGING THE IP ADDRESS OF THE CONTROLLER 1 From the menu on the left under Settings select Macrocell Controller You will have to hover your mouse over the Macrocel...

Page 8: ...he C36 The hostname section will be grayed out as it cannot be changed Click on save once you have entered the information Now that your C36 has the correct IP information and matches your network s s...

Page 9: ...Making it a quick and easy tool to get your wireless network up and running STEP 1 FIRMWARE 1 Login to the C36 and navigate to the side bar by hovering your mouse over the top left where it says Macro...

Page 10: ...rmware they should be updated to Select the highlighted APs and click on Update AP Firmware Once the process is complete all your APs should display 6 Click Next to continue to step 2 STEP 2 DISCOVER...

Page 11: ...n When this is set to On devices connected to the same SSID cannot see ping or communicate with each other Security Choose the best security that fits your network needs Recommended WPA2 PSK Passphras...

Page 12: ...on the more congested 2 4 GHz band This can be beneficial when you have devices that operate on an older wireless standard such as wireless G or B You can keep those slower devices on the 2 4 GHz ban...

Page 13: ...ds the upper right hand side 6 Here you will see a similar page as to when you configured the 2 4 GHz SSID s You will be asked how many SSID s you need 7 Once you have selected the number of SSID s yo...

Page 14: ...twork option towards the upper right hand side 2 Here you will be able to change the SSID and password to the guest network You can change the subnet that the guest network is on if you wish The Defau...

Page 15: ...en similar to the following 4 Once the C36 is done applying the configuration to the access points you will get the following message The wizard setup is now complete ACCESS POINT OVERVIEW After savin...

Page 16: ...MONITOR SECTION DASHBOARD The dashboard will list the access points that are managed at the top You can click on the widgets button towards the upper right hand side to display all of the widgets on...

Page 17: ...tatus Display Online Unhealthy and Offline APs Online AP s Means the AP s are configured and online Unhealthy AP s Means that the AP s either Do not have the correct configuration AP s are un managed...

Page 18: ...You will see a bar graph that lists the number of devices per AP You can click on this bar to get more information about the connected device its MAC address and the signal strength Mac filter and Wif...

Page 19: ...eless channel AP firmware version IP address of the AP and the default gateway Under Device if you prefer to not see the MAC address of the AP you can change the location name of the AP under Settings...

Page 20: ...ill display from left to right in the custom report 3 Name the report in the Save As field and click Apply 4 The new custom report will now be available just to the right of Detailed Edit Delete a Cus...

Page 21: ...ration Here you can change the default password Click on Change Password type your old password in addition to your new password twice and click Save Maintenance o Backup Configuration The C36 allows...

Page 22: ...rmware version Under the column Status we have different symbols to indicate what action is needed o Upload Firmware File Here is where you will upload any newer firmware files that you wish to push t...

Page 23: ...ayed in a 12 or 24 hour format LAN Settings Change the IP address subnet mask and Gateway of the C36 SNMP Enable Disable SNMP By enabling this option you can use SNMP monitoring tools to report if the...

Page 24: ...he Global Configuration section have already been discussed earlier in this manual in the section The Wizard Step 3 Global Configuration If you decide to make any changes to your SSIDs or enable disab...

Page 25: ...ou want to make an AP a stand alone device again that is no longer managed by the C36 this is the option to do so Re Scan Scans for AP changes For example new added APs and new Status changes Factory...

Page 26: ...off an LED on and access point simply click on the blue square next to the LED you wish to disable on the access point you want to do it on Then click on save LED settings AP REBOOT The AP reboot sect...

Page 27: ...ded the C36 will check new AP s firmware to see if it matches the firmware of the existing units If the firmware is out of date you will need to go back to the Access Point Firmware section Settings M...

Page 28: ...llow deny wireless clients from connecting according to their mac addresses By default mac filtering will be disabled If you wish to enable mac filtering please take the following steps 1 Navigate to...

Page 29: ...device click on block device 4 You will then see the following message letting you know that the mac filtering feature will be changed to block the device you have selected Click ok 5 The controller w...

Page 30: ...points from becoming overburdened with too many wireless clients By default this option is enabled This means that no more than 127 wireless clients will be allowed to associate with a W7 Unfortunatel...

Page 31: ...the following steps 1 Hover your mouse over the macrocell controller and navigate to the advanced menu under the settings section and then click on scheduling 2 Hover your mouse over the button that s...

Page 32: ...select which days you want the schedule to apply to Time If you check the box All day the schedule will apply 24 hours a day You can also specify a start and end time for the days you have selected I...

Page 33: ...schedule will now be listed 7 Click on apply and then click on save and apply 8 The controller will then ask if you want to apply the changes to the global configuration Click on apply changes 9 The...

Page 34: ...ll controller at the upper left and navigate to the advanced menu under the settings section and then click on site survey 2 Here you can select an access point from which you would like to do a site...

Page 35: ...ts This will help optimize wireless coverage throughout the property To configure AP deployment please follow these steps 1 Hover your mouse over Macrocell Controller and click Advanced 2 Click on the...

Page 36: ...page Here you will be able to upload a floor plan onto the C36 and create the heat map 5 Click on Upload Floor Plan 6 Upload your floor plan Please note that you can only upload jpeg or png file type...

Page 37: ...he heat map you will need to set a scale for the C36 This will tell the C36 how large the site is and display the proper coverage of an access point To set the scale double click the floor plan You wi...

Page 38: ...er you set the end pin the C36 will ask you to set the distance between the two pins This will set a scale for the C36 so that it can adjust the access point coverage accordingly You can use feet or m...

Page 39: ...cess points listed on the right hand side 16 You can drag and drop access points from the right hand side onto the floor plans to see the coverage that you can expect Each access point has a multi col...

Page 40: ...5 GHz range and the wider circle represents the 2 4 GHz range You can hide either band from the heat map by clicking hide on the band you wish to remove 19 You can double click on any of the access po...

Page 41: ...23 To change the channel of the WAP click edit 24 Select the channel of the access point To leave the access point on auto channel select auto 25 If you wish to continue making changes to your heat m...

Page 42: ...ish the configurations on all of your access points before you perform an update 26 To change the transmit power click edit 27 Select the power output you would like to use for the access point It is...

Page 43: ...e 42 CONTACT US This section includes our technical support phone number and email address You can also fill out the support form and our technical support department will receive and respond to you A...

Page 44: ...does not cover normal maintenance This warranty does not cover any appearance item any damage to living structure failure resulting from accident for example flood electrical shorts insulation misuse...

Page 45: ...y from state to state Effective Warranty Date This warranty begins on the effective date of delivery to the end user For your convenience keep the original bill of sale as evidence of the purchase dat...

Page 46: ...dge Device Software Inc 3847 Breakwater Avenue Hayward CA 94545 3606 U S A 877 274 6100 Email support pakedge com www pakedge com pakedgedevice software inc 3847 Breakwater Avenue Hayward CA 94545 Vis...

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