14
Troubleshooting
Problem
Cause
Solution
Battery Pack
Battery fails to charge.
Battery not properly connected
to battery charger.
Ensure battery and battery charger connectors
are firmly connected.
Battery is too hot (above 50°C).
Wait for battery to cool down. Leave the battery
pack inserted in the battery charger, as the fan will
assist in cooling the battery pack.
Battery is too cold (below 0°C). Put battery in a moderately warm room. Never
expose the battery pack to a heat source.
Circuit breaker or RCD of
mains power supply has
tripped.
Check the machine is in good working order.
If OK, reset circuit breaker or RCD. If circuit
breaker or RCD trips again contact your nearest
Authorised Pacvac Service and Warranty Agent.
Battery pack has
reduced run time.
Battery is too old.
Replace battery.
Battery Charger
LED (POWER) light
is OFF.
Power supply is off.
Switch on power supply.
The power cord may not
be plugged into the battery
charger or the wall power
socket correctly.
Ensure battery charger connectors are firmly
plugged in.
RED light cannot turn
to GREEN.
Battery may be defective.
Disconnect the battery and reconnect after 10
seconds.
RED light turns to
GREEN immediately.
Battery may already be fully
charged.
Remove the battery pack and press on the battery
charger level indicator to check charge.
Battery may be defective.
Check if the battery is fully charged.
Battery charger may be
defective.
Test another battery pack in the battery charger. If
problem persists contact your nearest Authorised
Pacvac Service and Warranty Agent.
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance
please read this Product & Training Manual thoroughly.
Should you require servicing contact your nearest Authorised Pacvac Service and Warranty Agent.
