Packard Bell EasyNote LJ61 Service Manual Download Page 11

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Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

NOTE:

Items marked with * denote only selected models.

Operating System

•

Genuine Windows® Vista™

Platform

•

AMD Athlon X2 QL-64 2.1GHz

•

1MB Cache

•

667MHz Bus Speed

System Memory

•

3072MB DDR2

•

On board with two 200-pin +1.8V DDRII SO-DIMM connector, supporting DDR II 667/800 SDRAM
memory interface design, 0MB DDR RAM on board, Two DDR SODIMM slot. Maximum memory:
2GB per slot. 4GB total.

Display

•

Screen resolution: 1600x900

•

Monitor size 17.3 inch

•

Technology and ratio TFT

Graphics

•

ATI Mobility Radeon™ HD3200 up to 1407MB Hypermemory

Storage subsystem

•

SATA

•

9.5mm, 2.5" HDD Support with 120GB/160GB/200GB/250GB

•

Support Ultra DMA100, S.M.A.R.T

•

5400 RPM

•

External USB FDD

Optical Drive

•

DVDRW R9

Chapter 1

Summary of Contents for EasyNote LJ61

Page 1: ...Packard Bell EasyNote LJ61 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made to this service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ot 33 Exit 34 BIOS Flash Utilities 35 DOS Flash Utility 36 WinFlash Utility 38 Remove HDD BIOS Password Utilities 39 Machine Disassembly and Replacement 43 Disassembly Requirements 43 General Information 44 Pre disassembly Instructions 44 Disassembly Process 44 External Module Disassembly Process 45 External Modules Disassembly Flowchart 45 Removing the Battery Pack 46 Removing the SD dummy card 4...

Page 8: ...ocedure 100 Replacing the Antennas Power Board and MIC 100 Replacing the LCD Panel 103 Replacing the Camera Module 105 Replacing the LCD Bezel 106 Main Module Reassembly Procedure 108 Replacing the CPU 108 Replacing the Thermal Module 108 Replacing the CPU Fan 109 Replacing the RJ 11 Jack 110 Replacing the Mainboard 111 Replacing the USB Board 112 Replacing the Modem Board 113 Replacing the Speake...

Page 9: ...ermittent Problems 150 Undetermined Problems 150 Post Codes 151 Chipset POST Codes 151 Jumper and Connector Locations 155 Top View 155 Bottom View 156 Clearing Password Check and BIOS Recovery 157 Clearing Password Check 157 BIOS Recovery by Crisis Disk 158 FRU Field Replaceable Unit List 161 Packard Bell EasyNote LJ61 Exploded Diagrams 162 Main Assembly 162 Rear Assembly 163 LCD Assembly 164 Base...

Page 10: ...X Table of Contents ...

Page 11: ... with two 200 pin 1 8V DDRII SO DIMM connector supporting DDR II 667 800 SDRAM memory interface design 0MB DDR RAM on board Two DDR SODIMM slot Maximum memory 2GB per slot 4GB total Display Screen resolution 1600x900 Monitor size 17 3 inch Technology and ratio TFT Graphics ATI Mobility Radeon HD3200 up to 1407MB Hypermemory Storage subsystem SATA 9 5mm 2 5 HDD Support with 120GB 160GB 200GB 250GB ...

Page 12: ... connector Dimensions and Weight Chassis dimensions 412mmx280mmx38 6mm Weight 3 4Kg Communication Ethernet 10 100 GigaLAN Ethernet WIFI Wireless b g Power subsystem Full ACPI 1 0B supported Special keys and controls Power Button Launch Manager Button Backup Date Button Enable Disable Wireless Button Enable Disable Touch Pad Button Enable Disable Mute Button Reduce Volume Button Increase Volume But...

Page 13: ...Chapter 1 3 Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models ...

Page 14: ...mory BUS DDRII BGA 528 HD Audio ATI SB700 Thermal Sensor ENE KB926 Audio AMP TPA6017 LCD Conn Bluetooth Conn 3 3V 24MHz Phone Jack x2 RTC CKT Dual Channel S ATA SATA HDD Conn USB B Conn ADM1032 BTN B Conn port 0 USB port 0 1 2 6 CMOS Camera USB port 0 1 2 6 USB LED B Conn SATA ODD Conn HDMI Conn PCI Express 16x MXM III VGA B RJ45 LAN GbE B5784M MINI Card x2 TV Tuner WLAN PCI Express 1x port 2 USB ...

Page 15: ... on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook so air vents are not obstructed Do not use the notebook on a bed sofa rug ...

Page 16: ...port Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports Microphone jack Plug a microphone into this jack Headphone jack Plug amplified speakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack Headphone with SPDIF support Memory card reader Insert a memory card from ...

Page 17: ...mponent Icon Description Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution P...

Page 18: ...Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook so air vents are not obstruct...

Page 19: ... Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge indicator LED orange Battery is fully charged LED blinking orange Battery is charging LED blinking red Battery charge is very low LED solid red Battery is malfunctioning Important This LED only lights up when your notebook is connected to AC power or the battery charge is very low Touchpad Provides all the functional...

Page 20: ... Panel Component Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls Microphone Use to talk through when making Voice over Internet Protocol VoIP calls Webcam Microphone ...

Page 21: ... off Hard drive or disk drive LED blinking The drive is being accessed LED off The drive is not being accessed Num lock LED on Num lock is turned on LED off Num lock is turned off Caps lock LED on Caps lock is turned on LED off Caps lock is turned off Battery charge indicator LED blue Battery is fully charged LED red Battery is charging Important This LED only lights up when your notebook is conne...

Page 22: ...d keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then u...

Page 23: ...he program documentation to find out more about the function key actions System keys Press these colored keys in combination with the Fn key to perform specific actions See System Keys on page 15 Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Fn key Press the Fn...

Page 24: ...rk domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring a...

Page 25: ...your notebook Both displays at the same time Turn the optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communication Important The wire...

Page 26: ...ultiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allo...

Page 27: ...GA 638 35W KC AOL02 650 Turion RM72 2 1G 2 65nm 1M PGA 638 35W KC TRM02 720 Turion RM74 2 2G 2 65nm 1M PGA 638 35W KC TRM02 740 Turion RM75 2 2G 1 65nm 1M PGA 638 35W KC TRM02 750 TurionX2 ZM82 2 2G 2 65nm 2M PGA 638 35W KC TZM02 820 TurionX2 ZM84 2 3G 2 65nm 2M PGA 638 35W KC TZM02 840 Turion Ultra ZM85 2 3G 1 65nm 2M PGA 638 35W KC TZM02 850 TurionX2 ZM86 2 4G 2 65nm 2M PGA 638 35W KC TZM02 860 ...

Page 28: ...1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB Item Specification VGA Chip ATI Mobility Radeon HD 4570 Intel GL40 GM45 Express Chipset with integrated 3D graphics Graphics Memory 2304 MB of HyperMemory 512 MB of dedicated DDR2 VRAM up to 1792 MB of shared system memory Up to 1759 MB of Intel Dynam...

Page 29: ...m Specification VGA Chip ATI Mobility Radeon HD 4570 NVIDIA GeForce GT 130M Mobile Intel GM457 Express Chipset with integrated 3D graphics Graphics Memory 2304 MB of HyperMemory 512 MB of dedicated DDR2 VRAM up to 1792 MB of shared system memory Up to 2815 MB of TurboCache 1024 MB of dedicated DDR2 VRAM up to 1791 MB of shared system memory Up to 1759 MB of Intel Dynamic Video Memory Technology 5 ...

Page 30: ...24 x 768 120 100 85 75 60 Hz 800 x 600 120 100 85 72 60 Hz Supports 16 7 million colors MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Item Specification LAN Chipset Broadcom BCM5784 for 10 100 1000LAN LAN connector type RJ45 LAN connector location Left side Features Support for 10 100 1000 ...

Page 31: ...sfer rate Mbits sec max 830 1175 I O data transfer rate Mbytes sec max 300 DC Power Requirements Voltage tolerance 5V DC 5 Item Specifications Vendor Model Name Toshiba MK5055 2555GSX Toshiba MK3255 1655GSX Capacity 500 250GB 320 160GB Bytes per sector 512 Data heads 4 2 4 2 Drive Format Disks 2 1 2 1 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Internal transfe...

Page 32: ...B Interface SATA Internal transfer rate 875 MB s 845 MB s I O data transfer rate 3 GB s DC Power Requirements Voltage 5 0V 5 Item Specifications Vendor Model Name WD WD1600BEVT WD WD2500BEVT WD WD3200BEVT WD WD5000BEVT Capacity MB 160 250 320 500 Bytes per sector 512 Data heads 2 2 3 4 Drive Format Disks 1 1 2 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8 MB Interface SATA Inte...

Page 33: ...Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Item Specification Vendor model name SONY AD 7583S Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained 3650 max Sustained 10 993 max Buffer Memory 2 MB Interface SATA Applicable disc format Write DVD Data Video CD DA CD ROM Mode 1 CD ...

Page 34: ... RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Item Specification Vendor model name PLDS BD Combo DS 4E1S Performance Specification With CD Diskette With DVD Diskette Blueray Transfer rate KB sec Sustained 3 500 min Sustained 10 000 min Sustained 18 000 min Buffer Memory 2 MB Interface SATA Applicable disc format CD...

Page 35: ...l mono output Supports analog PCBEEP input and features an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC BF application Each stereo digital microphone interface has its own clock output to support independent sample rate Supports legacy analog mixer architecture Built in five headphone amplifiers on port A and port D port E port F and port I...

Page 36: ...V Fast Charge Current 2 94 3 5A 3 1A Package configuration 3S2P 4S2P Item Specification Vendor model name CMO N173O6 L02 AUO B173RW01 Samsung LTN173KT01 A01 LPL LP173WD1 TLA1 Screen Diagonal mm 439 4 Display Area mm 382 08 x 214 92 Display resolution pixels 1600x900 Pixel Pitch 0 2388 Display Mode Normal white Typical White Luminance cd m2 also called Brightness 220 Contrast Ratio 500 1 Response T...

Page 37: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 38: ... displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE PhoenixBIOS Setup Utility F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit AMD Athlon tm 64 X2 D...

Page 39: ...ion Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should operate O...

Page 40: ...hen user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set SATA Port0 HDD Password Enter HDD Password N A Password on Boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires th...

Page 41: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 42: ...hen you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen w...

Page 43: ...move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0 WDC WD2500BEVT 22ZCT0 S1 2 IDE1 Optiarc DVD RW AD 7580S S2 3 USB FDD 4 Network boot MBA v11 0 14 Slot 0B00 5 USB HDD 6 USB KEY 7 USB CD DVD ROM Boot priority order 1 IDE0 WDC WD250...

Page 44: ...rd Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Item Specific Help Exit System Setup and save your changes to CMOS F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Enter Enter Enter Enter Enter Enter Enter Enter Enter Enter Exit Saving Changes Exit Discarding...

Page 45: ...y Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boota...

Page 46: ...t a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0 WDC WD2500BEVT 22ZCT0 S1 2 IDE1 Optiarc DVD RW AD 7580S S2 3 USB FDD 4 Network boot MBA v11 0 14 Slot 0B00 5 USB HDD 6 USB KEY 7 USB CD DVD ROM Boot pri...

Page 47: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Page 48: ...lash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable Click Start 2 Make sure that AC power is plugged in and click OK to begin the update A progress screen displays ...

Page 49: ... To reset the HDD password perform the following steps 1 In DOS mode use the code generated previously to execute the command Unlock6 exe 09652 00 and then select option 2 to get the password Note down the password e g XXGL9XF 2 Shut down the computer by holding down the Power button for 4 seconds Power on the computer and input the HDD password from previous steps to unlock the HDD ...

Page 50: ...ermines whether the function is successful or not Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the b...

Page 51: ...ial number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 0123456789012...

Page 52: ... the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Page 53: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 54: ... disassembly process is divided into the following stages External module disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble th...

Page 55: ...t first remove the keyboard then disassemble the inside assembly frame in that order NOTE Items enclosed with broken lines are optional and may not be present Screw List Step Screw Quantity Part No WLAN Module M2 3 1 86 WBF02 003 ODD Module M2 5 5 1 86 WBF02 010 ODD Bracket M2 3 2 86 WBF02 003 Primary HDD Carrier M3 3 4 86 WBF02 005 Secondary HDD Carrier M3 3 4 86 WBF02 005 Disconnect power and si...

Page 56: ...emoving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 1 2 ...

Page 57: ...Chapter 3 47 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull the card out from the slot ...

Page 58: ...Lower Covers 1 See Removing the Battery Pack on page 46 2 Loosen the five captive screws in the memory and HDD covers 3 Remove the HDD1 Cover 4 Remove the HDD2 WLAN and Memory Cover as shown HDD1 Cover HDD2 WLAN and Memory Cover ...

Page 59: ...wer Covers on page 48 2 Remove the screw securing the ODD module 3 Insert a suitable tool into the access slot as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 5 1 ...

Page 60: ...crews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 61: ...e DIMM Modules 1 See Removing the Lower Covers on page 48 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 62: ...Removing the Lower Covers on page 48 2 Remove the adhesive tape securing the Antenna cables in place 3 Disconnect the antenna cables from the WLAN Module NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right ...

Page 63: ... remove the two screws to release the WLAN Module 5 Detach the WLAN Module from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 64: ...ule in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the four screws two each side securing the hard disk to the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 65: ...Chapter 3 55 5 Remove the HDD from the carrier ...

Page 66: ... be present 1 See Removing the Lower Covers on page 48 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 67: ...Chapter 3 57 4 Remove the four screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 68: ...86 WBF02 003 Modem Board M2 3 2 86 WBF02 003 USB Board M2 5 5 1 86 WBF02 010 Mainboard M2 5 5 1 86 WBF02 010 CPU Fan M2 3 3 86 WBF02 003 Thermal Module M2 5 6 5 4 86 WBF02 009 Remove Mainboard Remove USB Board Remove Switch Cover Remove Keyboard Remove Upper Cover Remove LCD Module Remove LED Board Remove External Modules before proceeding Remove TouchPad Bracket Upper Cover Lower Cover Remove Spe...

Page 69: ...tery Pack on page 46 2 Lift the Media Board FFC cover as shown to expose the FFC connector 3 Open the FFC locking latch and disconnect the Media Board FFC 4 Remove the three securing screws from the Lower Cover Step Size Quantity Screw Type Switch Cover M2 5 5 3 ...

Page 70: ...er from the underside of the computer to release the locking latches securing the cover in place 6 Turn the computer over and open the lid fully Lift the left side of the Switch Cover as shown 7 Working along the Switch Cover toward the right hinge gently pry up the cover as shown ...

Page 71: ...Chapter 3 61 8 Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover ...

Page 72: ...ard 1 See Removing the Switch Cover on page 59 2 Pry the Media Board away from the Switch Cover as shown NOTE A very strong adhesive is used to secure the board in place 3 Pry the board away from the Upper Cover and remove it completely ...

Page 73: ...See Removing the Switch Cover on page 59 2 Lift the keyboard from the centre as shown to release the securing clips on each side 3 Turn the Keyboard over on the TouchPad to expose the FFC cable 4 Open the locking latch on the FFC as shown ...

Page 74: ...64 Chapter 3 5 Disconnect the FFC cable from the mainboard 6 Lift the keyboard clear of the chassis ...

Page 75: ...on page 63 2 Turn the computer over Remove the two securing screws from the bottom of the chassis 3 Open the computer lid and stand the chassis on its edge Ensure the Antenna Cables are free from obstructions as shown Step Size Quantity Screw Type LCD Module M2 5 8 2 ...

Page 76: ...tape securing the cables in place and pull the Antenna cables through the casing as shown 5 Remove the cables from the cable channel as shown Ensure that the cables are completely free of the retaining clips all the way to the hinge well ...

Page 77: ...cable from the cable channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 8 Disconnect the power cable from the Mainboard as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well ...

Page 78: ...shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 10 Remove the four securing screws two each side from the LCD module Step Size Quantity Screw Type LCD Module red callout M2 5 8 2 LCD Module green callout M2 5 5 2 ...

Page 79: ...Chapter 3 69 11 Carefully remove the LCD module from the chassis ...

Page 80: ...ee Removing the LCD Module on page 65 2 Turn the computer over Remove the thirteen screws on the bottom panel Step Size Quantity Screw Type Upper Cover red callout M2 5 8 10 Upper Cover green callout M2 5 5 1 Upper Cover blue callout M2 5 3 2 ...

Page 81: ... Turn the computer over Remove the nine screws on the top panel 4 Remove the adhesive tape holding the cables in place Step Size Quantity Screw Type Upper Cover red callout M2 5 5 8 Upper Cover blue callout M2 5 3 1 ...

Page 82: ... directly to prevent damage to the connectors Use the pull tabs on FFC cables whenever available to prevent damage 6 Disconnect A as shown 7 Release the locking latch and remove B as shown 8 Release the locking latch and remove C as shown 9 Release the locking latch and remove D as shown A B C D ...

Page 83: ...he Upper Cover above the Battery Bay lift the Upper Cover away from the Lower Cover as shown 11 Work along the top edge prying the casing apart as shown 12 Pry apart the left and right sides of the casing and lift the Upper Cover away from the Lower Cover ...

Page 84: ...FC from the cover 3 Remove the single screw securing the TouchPad Bracket to the Upper Cover 4 Hold down the left side of the bracket as shown Lift and pivot the right edge in the direction of the arrow to release the locking latches on the front edge 5 Remove the bracket from the Upper Cover Step Size Quantity Screw Type TouchPad Bracket M2 3 1 ...

Page 85: ...er Cover on page 70 2 Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover 3 Pull the FFC through the Upper Cover as shown Ensure that the cable passes through the casing completely 4 Lift the FFC to remove it from the Upper Cover ...

Page 86: ...r Cover on page 70 2 Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover 3 Lift the LED Board away from the Upper Cover as shown 4 Remove the LED Board from the chassis and slide the FFC through the casing as shown ...

Page 87: ...0 2 Remove the four screws from the speaker modules 3 Remove the right side Speaker cable from the channel as shown 4 Lift the mylar sheet away from the Upper Cover to expose the Speaker cable Remove the cable from the Upper Cover Step Size Quantity Screw Type Speaker Module M2 3 4 ...

Page 88: ...78 Chapter 3 5 Lift the entire Speaker assembly clear of the Upper Cover ...

Page 89: ...Battery IMPORTANT Follow local regulations for disposal of all batteries 1 See Removing the Upper Cover on page 70 2 The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown ...

Page 90: ... Modem Board 1 See Removing the Upper Cover on page 70 2 Remove the two securing screws from the Modem Board 3 Remove the adhesive tape securing the Modem cable to the Mainboard Step Size Quantity Screw Type Modem Board M2 3 2 ...

Page 91: ...ft the Modem Board away from the Mainboard taking care not to damage the cable attached to the underside of the board 5 Disconnect the cable from the underside of the Modem Board and lift the board clear of the chassis ...

Page 92: ... Cover on page 70 2 Disconnect the USB Board cable from the Mainboard connector 3 Lift the USB cable away from Lower Cover to detach the adhesive 4 Remove the single screw securing the USB Board to the Lower Cover Step Size Quantity Screw Type USB Board M2 5 5 1 ...

Page 93: ...Chapter 3 83 5 Lift the USB Board out of the Lower Cover as shown 6 Remove the USB Board cable from the board connector ...

Page 94: ...on page 80 2 See Removing the USB Board on page 82 3 Remove the single screw securing the Mainboard to the Lower Cover 4 Lift the Mainboard from the Lower Cover right side first and place it on a clean dust free surface Step Size Quantity Screw Type Mainboard M2 5 5 1 ...

Page 95: ...page 84 2 Remove the adhesive tape securing the RJ 11 cable to the Lower Cover 3 Remove the RJ 11 cable from the cable channel Ensure that the cable is free from all cable clips 4 Lift the cable bundle away from the Lower Cover to detach the adhesive securing it in place ...

Page 96: ...86 Chapter 3 5 Lift the RJ 11 Jack away from the Lower Cover to detach the adhesive securing it in place ...

Page 97: ...n 1 See Removing the Mainboard on page 84 2 Disconnect the CPU Fan power cable from the Mainboard 3 Remove the three securing screws from the CPU Fan 4 Remove the CPU Fan from the Mainboard Step Size Quantity Screw Type CPU Fan M2 3 3 ...

Page 98: ... Mainboard on page 84 2 Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1 3 Using both hands lift the Thermal Module clear of the Mainboard Step Size Quantity Screw Type Thermal Module M2 5 6 5 4 1 2 3 4 ...

Page 99: ...r 3 89 Removing the CPU 1 See Removing the Thermal Module on page 88 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as shown ...

Page 100: ...5 4 86 WBF02 010 M2 4 2 86 WBF02 007 LCD Panel M2 5 5 2 86 WBF02 010 Power Board M2 3 1 86 WBF02 003 LCD Brackets M2 3 6 86 WBF02 003 Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module Remove Microphone Remove Power Board ...

Page 101: ...the Hinge Covers 3 Starting from the top centre of the bezel pry the bezel upwards and away from the panel Move along the top edge and down each side until all sides of the bezel are removed NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel red callout M2 5 5 4 LCD Bezel green callout M2 4 2 ...

Page 102: ...92 Chapter 3 Removing the Camera Module 1 See Removing the LCD Bezel on page 91 2 Disconnect the camera cable 3 Remove the Camera from the module ...

Page 103: ...e Camera Module on page 92 2 Remove the two securing screws from the LCD Panel 3 Lift the LCD Panel out of the module rear edge first as shown The LCD Module appears as follows when the LCD Panel is removed Step Size Quantity Screw Type LCD Panel M2 5 5 2 ...

Page 104: ... LCD Panel on page 93 2 Remove the single screw securing the Power Board Bracket to the LCD Module 3 Lift the Power Board Bracket from the LCD Panel as shown 4 Remove the Power Board from the bracket as shown Step Size Quantity Screw Type Power Board M2 3 1 ...

Page 105: ...rn the LCD panel over to expose the rear Lift the cable as shown to disengage the adhesive strip securing it in place 3 Remove the adhesive tape and lift the adhesive protector securing the cable to the LCD Panel 4 Disconnect the cable from the panel connector and lift the FPC cable from the panel ...

Page 106: ...6 Chapter 3 5 Remove the six securing screws three on each side from the LCD Panel brackets 6 Remove the LCD Brackets by pulling away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Page 107: ...oving the Microphone Module 1 See Removing the LCD Panel on page 93 2 Remove the strips holding the microphone cable in place Ensure the cable is free from obstructions 3 Lift the Microphone Module clear of the module ...

Page 108: ...anel on page 93 2 Starting from the right hinge remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module 3 Remove the adhesive strips holding the left Antenna cable in place Ensure the cable is free from obstructions ...

Page 109: ...the left side Antenna from the LCD module as shown 5 Remove the adhesive strips holding the right Antenna cable in place Ensure the cable is free from obstructions 6 Remove the adhesive tape green callout and lift the right side Antenna from the LCD module as shown ...

Page 110: ...s as shown Ensure that the locating pin on each antenna is correctly seated Press down on the adhesive pads green callout to secure the antennas in place 2 Replace the left antenna cable white as shown Ensure that the cable is inserted along the cable channel and secured under each adhesive tab strip Locating Pin Locating Pin ...

Page 111: ...p 4 Place the Power Board in to the bracket as shown 5 Place the Power Board Bracket in the LCD Module as shown 6 Replace the single screw to secure the bracket in place 7 Place the Microphone Module in the LCD Module as shown and press down to secure it in place 8 Run the cable as shown and secure it using the adhesive tabs ...

Page 112: ...102 Chapter 3 NOTE The LCD Module appears as shown when the Antennas Power Board and MIC are replaced correctly ...

Page 113: ...holes on the panel 2 Starting with the top most screws marked with replace the six screws in the brackets as shown 3 Insert the LCD Panel cable into the LCD Panel connector as shown 4 Replace the adhesive strip securing the connector in place 5 Replace the adhesive strip as shown ...

Page 114: ... panel IMPORTANT Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced 7 Place the LCD Panel in the back cover bottom edge first and lower it in to place as indicated IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel ...

Page 115: ...eplacing the Camera Module 8 Replace the two screws to secure the panel in the LCD Module 1 Align the Camera Board with the locating pins and place the camera in the LCD Module 2 Connect the cable to the Camera Board ...

Page 116: ...the LCD Bezel 1 Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel ...

Page 117: ...wn around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 3 Replace the six screws as indicated NOTE The Bezel securing screws differ in size Red callout M2 5 5 Green callout M2 4 ...

Page 118: ... The following thermal pads are approved for use Eapus XR PE 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Ap...

Page 119: ...possible to spread the thermal grease evenly 4 Secure the four screws in numerical order from screw 1 to screw 4 in the Thermal Module as shown 1 Align the three screw holes on the CPU Fan and Mainboard and lower the module into place 2 Secure the three screws in the CPU Fan as shown 3 Connect the CPU Fan power cable to the Mainboard connector as shown 1 2 3 4 ...

Page 120: ... the RJ 11 Jack in the Lower Cover as shown 2 Replace the cable bundle and press down to secure the adhesive in place 3 Run the cable along the Lower Cover as shown using all available cable clips 4 Secure the cable in place with an adhesive strip ...

Page 121: ...face up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 2 Ensure that the RJ 11 Modem cable is accessible when the Mainboard is replaced as shown 3 Replace the single securing screw in the mainboard 1 2 ...

Page 122: ... Board 2 Align the locating holes and pins on the Lower Cover and replace the USB Board 3 Replace the single screw securing the board to the Lower Cover 4 Replace the cable in the cable channel as shown and press down to secure it in place 5 Reconnect the USB cable to the USB Board ...

Page 123: ...le to the Modem Board 2 Align the screw holes on the Modem and Lower Cover and replace the board 3 Secure the cable in place with adhesive tape 4 Press down as indicated to connect the board to board interface 5 Secure the Modem Board to the Mainboard with two screws ...

Page 124: ...Speaker cable along the Upper Cover using all available cable clips 3 Continue running the cable along the Upper Cover using all available cable clips 4 Place the right Speaker Module in the chassis as shown ensuring that the locating pins are seated correctly 5 Replace the four securing screws NOTE Ensure that the Speaker cable runs as shown in the image below to avoid trapping when the Upper Cov...

Page 125: ...ough the Upper Cover as shown 2 Place the LED Board in the Upper Cover and press down as indicated to secure the board in place 1 Place the Media Board FFC on the Upper Cover as shown and press down to secure the adhesive in place 2 Pass the upper end of the cable through the Upper Cover as shown ...

Page 126: ...ps 1 Rotate the bracket on to the Upper Cover and press down as indicated 2 2 Secure the bracket to the Upper Cover with a single screw 3 Insert the TouchPad FFC in to the connector as shown 4 Close the FFC locking latch to secure the cable in place 1 Place the upper cover on the lower cover front edge first and lower the cover into position 1 2 ...

Page 127: ...apter 3 117 2 Press down around the front and sides to secure the Upper Cover in place NOTE Ensure that there a no gaps between the Upper and Lower Covers 3 Reconnect the following cables as shown A B C D ...

Page 128: ... Connect A as shown 5 Insert B as shown and close the locking latch 6 Insert C as shown and close the locking latch 7 Insert D as shown and close the locking latch 8 Secure cables A and B in place using adhesive tape ...

Page 129: ...er as shown NOTE The securing screws differ in size Red callout M2 5 5 Blue callout M2 5 3 10 Turn the computer over and replace the thirteen screws as shown NOTE The securing screws differ in size Red callout M2 5 8 Green callout M2 5 5 Blue callout M2 5 3 ...

Page 130: ... four securing screws two each side starting with the left side hinge Ensure that the LCD cables are not trapped in the hinges NOTE The securing screws differ in size Red callout M2 5 8 Green callout M2 5 5 3 Run the MIC cable along the cable channel as shown using all the available cable clips 4 Reconnect the MIC cable to the Mainboard as shown ...

Page 131: ...e LVDS cable to the Mainboard as shown 7 Run the Power Board cable along the cable channel using all available cable clips 8 Connect the Power Board cable to the Mainboard as shown 9 Run the Antenna cables along the cable channel using all available cable clips 10 Insert the Antenna cables through the chassis as shown ...

Page 132: ...122 Chapter 3 11 Pull the Antennas completely through from the under side of the computer 12 Secure the cables in place with adhesive tape 13 Replace the two securing screws ...

Page 133: ...ouchPad area Reconnect the FFC as shown 2 Close the FFC locking latch to secure the cable in place 3 Turn the keyboard over and insert it front edge first into the chassis 4 Press down as indicated to seat the Keyboard NOTE Ensure that the six locating tabs are correctly seated ...

Page 134: ...124 Chapter 3 Replacing the Media Board 1 Align the Media Board with the transparent pane on the Switch Cover 2 Press the Media Board down to secure it in place with adhesive ...

Page 135: ...ear edge first on to the Upper Cover Rotate the Switch Cover downward on the Keyboard 2 Press down the edges of the cover to snap it into place then press the centre down until it snaps in to place 3 Turn the computer over and replace the three securing screws as shown ...

Page 136: ...r 3 4 Lift the Media Board FFC cover as shown to expose the FFC connector 5 Connect the FFC to the Media Board as shown 6 Close the FFC locking latch to secure the FFC in place 7 Replace the Media Board FFC cover ...

Page 137: ...our screws two each side to secure the carrier 3 Insert the Secondary HDD right side first and lower it into place 4 Slide the Secondary HDD to the right to connect the interface 5 Insert the Primary HDD right side first and lower it into place Slide the Primary HDD to the right to connect the interface ...

Page 138: ...rew to secure the module 3 Connect the two antenna cables to the module 4 After connecting the cables to the terminals secure the cables in place using adhesive tape NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place ...

Page 139: ... the tray bottom edge first to secure it to the ODD Module 2 Secure the ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single screw to secure the Module 1 Replace the HDD2 WLAN and Memory Cover back edge first as shown ...

Page 140: ...as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing 3 Secure the five captive screws to hold the covers in place HDD1 Cover HDD2 WLAN and Memory Cover ...

Page 141: ...my Card into the slot and push until the card clicks into place and is flush with the casing 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the battery in place 1 2 ...

Page 142: ...132 Chapter 3 ...

Page 143: ...st or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 187 Symptoms Verified Go To Power On Issue Page 134 No Display Issue Page 135 LCD Failure Page 137 Internal Keyboard Failure Page 137 TouchPad Failure Page 138 Internal Speaker Failure Page 138 Interna...

Page 144: ...lectrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 148 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 6 Remove any recently installed s...

Page 145: ...r and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 137 5 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the com...

Page 146: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 147: ...ctive FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check LCD Module ok Sw ap M B Sw ap LCD panel LCD cable N G O K START Keyboard FPC well connected No Connect it well Keyboard OK No Replace keyboard Replace M B ...

Page 148: ... to correct the problem Do not replace a non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check Logic Upper OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check Logic Upper OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start C heck M B Speaker cable ok C heck speaker Sw ap M B R e a...

Page 149: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 150: ...the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the ...

Page 151: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 152: ...not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start Control Panel System and Maintenance System Device Manager a Do...

Page 153: ...is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device Manager b Double click DVD CD ROM drives c Right click DVD drive and click Properties then click...

Page 154: ... an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 44 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc...

Page 155: ...not replace a non defective FRUs Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B module OK Swap USB B Module OK NG Swap M B Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B module OK Swap USB B Module OK NG Swap M B START RJ 11 well connected Connect it well No M odem wire well connected No Connect it well No Seat it well No Re...

Page 156: ...antenna ok Check W L W iM ax card ok Check f u n c t i o n B Sw ap M B N G Re assemble the antenna to W L W iM ax card O K N G Sw ap the antenna O K Sw ap W L W iM ax card Sw ap function B O K O K N G N G S t a r t Check BT cable w e l l c o n n e c t ok CheckB T c a b l e ok Check BT ok Check Function B Sw ap M B N G Re assemble BT Cable O K N G Sw ap BT cable O K Sw ap BT Sw ap F u n c t i o n B...

Page 157: ...one at a time to correct the problem Do not replace a non defective FRU S t a r t C heck B T cable w e l l c o n n e c t ok C heckB T c a b l e ok C heck B T ok C heck Function B Sw ap M B N G Re assemble BT Cable O K N G Sw ap B T cable O K Sw ap B T Sw ap F u n c t i o n B O K O K N G N G ...

Page 158: ...m Do not replace a non defective FRUs Start Check function B to M B FFC Re assemble the function B FFC to M B OK NG Check function B and FFC OK Swap The function B OK NG Swap M B Start Check function B to M B FFC Re assemble the function B FFC to M B OK NG Check function B and FFC OK Swap The function B OK NG Swap M B START Fan power wire well connected Connect it well No Fan OK No Replace thermal...

Page 159: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 160: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 134 1 Power off the computer 2 Visually check them for d...

Page 161: ... values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES ...

Page 162: ...2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shado...

Page 163: ...h 2 1 Search for option ROMs One long two short beeps on che checksum failure 99h Check for SMART Drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh E...

Page 164: ...e error display function C4h Initialize system error handler C5h PnPnd dual CMOS optional C6h Initialize notebook docking optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional D2h Unknown interrupt Code Beeps POST Routine Description E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize...

Page 165: ...CD Connector JP41 Internal MIC JP45 Power board Connector JKB1 Internal Keyboard Connector JMDC1 Internal MDC Connector JP54 USB Board connector JP37 B T connector JP6 Cap sensor board CONN JP7 T P Connector JREAD1 Card Reader Socket JP3 Speaker CONN JP12 LED Board CONN Chapter 5 ...

Page 166: ...D Connector JSATA1 HDD Connector JDIMMI 2 RAM Connector JCPU CPU Socket JSATA3 2nd HDD Connector JMXM2 MXM Board Connector JP32 FAN Connector JUSB3 USB Connector JHP1 Head Phone Jack HMIC1 MIC In Jack JUSB4 USB Connector JHDMI1 HDMI Connector JCRT1 CRT Connector JRJ45 RJ45 Connector PJP1 AC IN Jack ...

Page 167: ...rs need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Open the back cover of the machine and remove the Modem Board see Removing the Modem Board on page 80 3 Disconnect the RTC Battery cable and locate the G1 jumper 4 Use an electric conductivity tool to short the two points of the HW Gap 5 Plug in AC keep t...

Page 168: ...r and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL90x64 fd to the root direc...

Page 169: ...ect Removable and click Start 6 Select Quick Format Disk and click Start A progress screen displays 7 Click OK to complete the process 8 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system 9 In the power off state press and hold Fn Esc then press the Power button The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring...

Page 170: ...160 Chapter 5 ...

Page 171: ...atever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or ...

Page 172: ...ption Acer P N 1 LCD Module 6M WBF02 003 6 Lower Cover 60 WBF02 003 2 Switch Cover 60 WBF02 007 7 Media Board 55 WBF02 001 3 Keyboard KB I170G 029 8 Media Board FFC 50 WBF02 003 4 Upper Cover 60 WBF02 001 9 Thermal Module 60 WBT02 001 5 Mainboard MB B5802 001 10 CPU Fan 23 B5702 001 1 2 3 4 5 6 7 8 2 9 10 5 ...

Page 173: ...Chapter 6 163 Rear Assembly No Description Acer P N No Description Acer P N 1 Primary HDD Cover 42 WBF02 001 3 Lower Cover 60 WBF02 003 2 Secondary HDD Door 42 WBF02 002 1 2 3 ...

Page 174: ...60 WBF02 009 6 Antenna_Left 50 WBF02 007 2 LCD Panel LK 17305 001 7 LCD Bracket_Right 33 WBF02 004 3 LCD Cable 50 WBF02 008 8 Antenna_R 50 WBF02 006 4 LCD Bracket_Left 33 WBF02 004 9 Microphone Module 23 WBF02 001 5 Camera Module 57 WBF02 001 10 LCD Cover 60 WBF02 009 1 2 3 4 5 6 7 8 9 10 ...

Page 175: ...ase Top Assembly No Description Acer P N No Description Acer P N 1 TouchPad Bracket 33 WBF02 002 4 Speaker Module 23 WBF02 002 2 Upper Cover 60 WBF02 001 5 LED Board 55 WBF02 002 3 TouchPad FFC 50 WBF02 002 1 2 3 4 5 ...

Page 176: ...002 VGA BOARD M96M MSI MS V164A3 1G 55 WBY02 001 VGA BOARD M96M FOX T77Z108 1G 55 WBY02 002 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM 895361 KI SPM01 003 Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable MM 899541 KI SPM01 008 Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable MM 899545 KI SPM01 009 Foxconn Wireless LAN Atheros HB93 1x2 BGN HM NI 23600 046 Foxconn FOX_ATH_XB63 Foxcon...

Page 177: ...V5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 CASE COVER BRACKET ASSEMBLY UPPER CASE ASSY GTW 60 WBF02 001 UPPER CASE ASSY PB 60 WBF02 002 LOWER CASE DIS W RJ11 F 60 WBF02 003 LOWER CASE DIS W O RJ11 F 60 WBF02 00...

Page 178: ...0 Internal 17 Standard 104KS White German KB I170G 013 Keyboard GATEWAY GP 7T white SJV70 Internal 17 Standard 104KS White Swiss G KB I170G 025 Keyboard GATEWAY GP 7T white SJV70 Internal 17 Standard 104KS White CZ SK KB I170G 008 Keyboard GATEWAY GP 7T white SJV70 Internal 17 Standard 104KS White Belgium KB I170G 006 Keyboard GATEWAY GP 7T white SJV70 Internal 17 Standard 104KS White Danish KB I1...

Page 179: ...VE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA KU 00807 064 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT20N LF W O bezel SATA KU 0080D 040 ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA KU 0080E 017 ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A3S LF W O bezel SATA KU 0080F 004 ODD BEZEL SUPER MULTI 42 WBF02 004 ODD BRACKET 33 WBF02 003 ODD BD COMBO MODULE 6M WBF02 0...

Page 180: ...010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 LCD BEZEL 60 WBF02 008 LVDS CABLE 50 WBF02 008 LCD BRACKET R L 33 WBF02 004 CAMERA 0 3M 57 WBF02 001 ASSY LEC LCD MODULE 17 3 WXGA GLARE W ANTENNA 3 CAMERA IMR 6M WBK02 001 LED LCD AUO 17 3 WXGA Glare B173RW01 V0 LF 220nit 8ms 600 1 LK 17305 001 LED LCD SAMSUNG 17 3 WXGA Glare LTN173KT01 A01 LF 220nit 8ms 600 1 LK 17306 001 LED LCD LPL...

Page 181: ...LE 17 3 WXGA GLARE W ANTENNA 2 IMR W O CCD 6M WBJ02 001 LED LCD AUO 17 3 WXGA Glare B173RW01 V0 LF 220nit 8ms 600 1 LK 17305 001 LED LCD SAMSUNG 17 3 WXGA Glare LTN173KT01 A01 LF 220nit 8ms 600 1 LK 17306 001 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LF 220nit 8ms 600 1 LK 17308 001 LED LCD CMO 17 3 WXGA Glare N173O6 L02 LF 220nit 8ms 600 1 LK 1730D 001 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR...

Page 182: ...G 17 3 WXGA Glare LTN173KT01 A01 LF 220nit 8ms 600 1 LK 17306 001 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LF 220nit 8ms 600 1 LK 17308 001 LED LCD CMO 17 3 WXGA Glare N173O6 L02 LF 220nit 8ms 600 1 LK 1730D 001 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 ANTENNA MIMO R 3X3 50 WBF02 009 LCD BEZEL W O CMOS 60 WBJ02 003 LCD...

Page 183: ...DULE M92M 60 WBW02 001 VGA THERMAL MODULE M96M 60 B6002 001 CPU THERMAL MODULE 60 WBT02 001 FAN UMA 23 B5702 001 SPEAKER MIC SET 23 WBF02 001 SPEAKER 23 WBF02 002 MISCELLANEOUS BATTERY MYLAR 42 WBF02 003 RUBBER FOOT 47 WBF02 002 NAME PLATE NV78 40 WBG02 001 NAME PLATE NV74 40 WBF02 001 NAME PLATE ENLJ65 40 B5702 001 LCD SCREW RUBBER 47 WBF02 001 Category Description Acer Part Number ...

Page 184: ...WBF02 010 SCREW M2 46D 3 0L K 5 5D 0 8T ZKNL 86 WBF02 002 SCREW M1 98D 3 0L K 4 6D 0 8T ZKNL 86 WBF02 003 SCREW M2 5D 4 15L K 5 5D ZK NL CR3 86 WBF02 004 SCREW M3 0D 3 0L K 4 9D NI 86 WBF02 005 SCREW M2 5D 3 2L K 6D NI 86 WBF02 006 SCREW M2D 4 0L K 4 6D NI NL 86 WBF02 007 SCREW M2 0D 3L K 5D NI 86 WBF02 008 SCREW ASSY THML SPRING 86 WBF02 009 ...

Page 185: ...Chapter 6 175 ...

Page 186: ...724G50Mn EMEA Germany LX B590X 002 ENLJ61 724G50Mn VHP32BTDE1 M92XT512Cck6 2 2G 500_L BT 6L 5R CB_bgn_0 3D_GEk_DE44 EASYNOTE_LJ61 SB 003GE ATRM72 ENLJ61 724G50Mn EMEA Portugal LX B590X 001 ENLJ61 724G50Mn VHP32BTPT1 M92XT512Cck6 2 2G 500_L 6L 5R CB_bgn_0 3D_GEc_PT44 EASYNOTE_LJ61 SB 301PT ATRM72 ENLJ61 644G50Mn EMEA Holland LX BAS0X 001 ENLJ61 644G50Mn VHP32BTNL1 M961GBCck2 2 2G 500_L 6L 5R CB_bgn...

Page 187: ... ENLJ61 644G32Mn EMEA Portugal LX B730X 004 ENLJ61 644G32Mn VHP32BTPT1 UMACck2 2 2G 320 6L 5R CB_bgn_0 3D_GEc_PT44 EASYNOTE_LJ61 RB 300PT AAQL64 ENLJ61 643G16Mi EMEA France LX B730Y 001 ENLJ61 643G16Mi VHB32BTFR1 UMACck2 1G 2G 160 6L 5R CB_bg_0 3D_GEc_FR61 EASYNOTE_LJ61 TB110FR AAQL64 ENLJ61 644G32Mn EMEA Spain LX B730X 001 ENLJ61 644G32Mn VHP32BTES1 UMACck2 2 2G 320 6L 5R CB_bgn_0 3D_GEc_ES54 EAS...

Page 188: ...BII6 N250GB 5 4KS N ENLJ61 644G32Mn NLED17 3 WXGA G UMA N SO2GBII6 SO2GBII6 N320GB 5 4KS N ENLJ61 644G32Mn NLED17 3 WXGA G UMA N SO2GBII6 SO2GBII6 N320GB 5 4KS N ENLJ61 643G16Mi NLED17 3 WXGA G UMA N SO1GBII6 SO2GBII6 N160GB 5 4KS N ENLJ61 644G32Mn NLED17 3 WXGA G UMA N SO2GBII6 SO2GBII6 N320GB 5 4KS N ENLJ61 644G50Mn NLED17 3 WXGA G UMA N SO2GBII6 SO2GBII6 N500GB 5 4KS N Model ODD Extra SW1 Card ...

Page 189: ... built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61 643G25Mn NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61 644G25Mn NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61 644G25Mn NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61 644G32Mn NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ61 644G32Mn NSM8XS NIS 5 in 1 buil...

Page 190: ...Appendix A 180 ...

Page 191: ...ns are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote LJ61 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 192: ...2007B Li Ion 4S2P SANYO 8 cell 4800mAh Main COMMON SIMPLO 8CELL2 4 Battery SIMPLO AS 2007B Li Ion 4S2P PANASONIC 8 cell 4800mAh Main COMMON PSS SONY 8CELL2 4 Battery SONY AS 2007B Li Ion 4S2P SONY 8 cell 4800mAh Main COMMON Bluetooth Foxconn BT 2 0 Foxconn Bluetooth FOX_BRM_2 0 F W 300 Camera Chicony 0 3M DV Chicony 0 3M DV Calla_2G Suyin 0 3M DV Suyin 0 3M DV Camellia_2G Card Reader N A 5 in 1 Bu...

Page 193: ... C60F SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001J WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEV...

Page 194: ... SO1GBII8 Memory NANYA SO DIMM DDRII 800 1GB NT1GT64UH8D0FN AD LF 64 16 0 07um SAMSUNG SO1GBII8 Memory SAMSUNG SO DIMM DDRII 800 1GB M470T2864EH3 CF7 LF 64 16 0 055um ELPIDA SO2GBII6 Memory ELPIDA SO DIMM DDRII 667 2GB EBE21UE8AESA 6E F LF 128 8 0 065um HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HMP125S6EFR8C Y5 LF 128 8 0 055um HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP...

Page 195: ...RIVE 12 7mm Tray DL 8X DS 8A3S LF W O bezel SATA SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA Southbridge Chipset AMD AMDSB700 AMD SB700 Software Norton NIS Antivirus application NIS VGA Chipset AMD M92XT AMD M92XT 55nm 29mm 29mm M2 package AMD M96 AMD M96 55nm 29mm 29mm M2 package N A UMA UMA AMD VRAM N A 1G DDR2 64 16 8 1G DDR2 64 16 8 WiFi Antenna WNC PIFA...

Page 196: ...186 Appendix B ...

Page 197: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 198: ...188 Appendix C ...

Page 199: ...09 D DIMM Modules Removing 51 Replacing 128 Display 4 E EasyTouch Failure 148 External Module Disassembly Flowchart 45 F Features 1 Flash Utility 35 FPC Cable Removing 95 Replacing 103 FRU Field Replaceable Unit List 161 H Hard Disk Drive Modules Replacing 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure 149 Hot Keys 13 I Indicators 11 Intermittent Problems 150...

Page 200: ...ory Check 134 MIC Board Replacing 100 Microphone Module Removing 97 Model Definition 176 Modem Board Removing 80 Replacing 113 Modem Cable Removing 85 Replacing 110 Modem Failure 145 N No Display Issue 135 O ODD Failure 142 ODD Module Removing 49 Replacing 129 Online Support Information 187 P Panel 5 Bottom 8 left 5 PC Card 11 Power Board Removing 94 Replacing 100 Power On Failure 134 Primary HDD ...

Page 201: ...EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 U Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112 utility BIOS 27 35 W Windows 2000 Environment Test 182 Wireless Function Failure 146 WLAN Modu...

Page 202: ...192 ...

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