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Pacifica IGN2 Storm Duo Installation Manuals & Instructions Download Page 18

18 

 

TROUBLESHOOTING 

 

 

 

Problem 

Possible cause 

Solution 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fail to ignite 

- The gas tank is empty 

- Replace it with a refilled gas tank 

-  The  gas  pressure  regulator  on  the 

gas tank is spoiled 

-    Replace    it   with  a    new    gas 

pressure regulator 

- The gas pressure regulator is off 

- Turn off  the gas hob first and  then 

turn  on  the  gas  regulator  and  try 

ignite the gas hob again 

- There is air remain in the gas pipes 

that are inside the gas hob 

-  Repeat the ignition till  all the air 

inside the pipes is purged out 

-The  gas hose connected between the 

gas tank and  gas hob is bent 

-Pull and  straighten the gas hose to 

allow    the    gas    flow    through 

smoothly 

-  The   igniter  (electrode)   is  wet   or 

dirty 

-  Dry  and   clean   the  igniter  with 

clean   cloth   and    then   try   ignite 

again 

-   The   battery   is   running   low   or 

spoiled 

- Replace a new  battery 

-  The   battery  place  wrongly  in  the 

battery compartment 

-  Take  out  the  battery  and  place  it 

in the right position 

-  The  burner  cap’s  gas  outlets  does 

not align with the igniter 

- Adjust the burner cap’s position as 

to  allow  the  gas  could  contact  the 

igniter 

The   igniter   is   not   align   with  the 

burner cap 

Adjust the igniter’s position 

 

 

 

 

 

 

The flame does not 

stay still 

- The  thermocouple beside the burner 

cap is dirty 

-  Clean  and  dry  the  thermocouple 

with clean cloth 

-   The   flame   coming   out   from   the 

burner  cap  did  not  reach  the 

thermocouple 

-  Adjust  the  burner  cap  and  make 

sure  the  flame  can  reach  the 

thermocouple 

-  The   thermocouple  is  not  in  right 

position and  cannot reach the flame 

-  Adjust  the thermocouple’s position 

and   make   sure   it  can   reach   the 

flame 

-   The   gas   inside   the   gas   tank  is 

almost empty 

- Replace it with a refilled gas tank 

-  The  gas  pressure  regulator  on  the 

gas tank is spoiled 

-    Replace    it   with  a    new    gas 

pressure regulator 

 

 

 

 

 

 

 

 

 

 

Gas leakage 

- There are cracks or holes on the gas 

hose  which  is  between  the  gas  tank 

and  gas hob 

-  Replace  the  gas  hose  with  a  new 

one  with  screwing  hose  clip  and 

make    sure    they    are    in  good 

condition 

-  The  gas  hose  which  is  between  the 

gas  tank  and  gas  hob’s  gas  inlet  did 

not connect properly 

-  Reconnect  the  gas  hose  again  and 

make  sure  both  ends  are  well  and 

firmly connected  and  tight  with the 

screwing hose clip 

-  The  igniter  does  not  work  during 

ignition 

-  Turn  off  the  gas  valve  and  go 

through 

the 

above 

stated 

troubleshooting  again.  Ignite  again 

after  the  previously  emitted  gas  is 

cleared. 

-  The  connection  between  the  parts 

and   components  inside  the  gas  hob 

are loosed 

-   Contact   the   service   team   for 

repair and  service 

-   The    burner   cap   is   not   fitting 

properly on the burner 

-  Adjust  the  burner  cap  and  make 

sure it fits well on the burner 

Summary of Contents for IGN2 Storm Duo

Page 1: ...appliances ...

Page 2: ...ion you need to become familiar with your product s care and operation Your complete satisfaction is our ultimate goal If you have any questions or comments about this product please contact the dealer from whom you purchased it or contact our Consumer Support Centre at 603 7805 7725 We appreciate your choosing of our product and hope that you will again select our products for your other major ap...

Page 3: ... use pg8 c During cooking pg10 d Children pg11 e To protect the appliance pg12 f Appliance maintenance pg12 g Other safety notes pg13 BEFORE USING THE GAS HOB pg14 OPERATION INSTRUCTIONS a To turn on the burner pg15 b To turn off the burner pg15 COOKING GUIDES pg15 MAINTENANCE AND CLEANING pg16 TROUBLESHOOTING pg18 PROTECT THE ENVIRONMENT pg19 ...

Page 4: ...imension W860 x D470 x H150 mm Model IGN3 Ignition power 1 5 V D C D size battery Gas type L P G Default N G Optional Capacity 5 0kw x 2 2 5kw x 1 Product dimension W860 x D470 x H150 mm Model PDIG1 Ignition power 1 5 V D C D size battery Gas type L P G Default N G Optional Capacity 5 0kw x 1 Product dimension W300 x D510 x H125 mm ...

Page 5: ...5 INSTALLATIONDIAGRAM F Figure 3 PIDG1 igure 1 IGN2 IGN3 Figure 2 IGN2 IGN3 ...

Page 6: ... temperature oil that spills out from the deep fryer A minimum distance of 400mm is needed to install these 2 appliances together at the same cooking counter top 8 If the user is using a LPG gas tank please do not install this gas hob more than 12 feet away from the gas tank in order to retain enough gas pressure 9 The user has to make sure the gas tank has a proper and good condition gas tank reg...

Page 7: ...7 GUIDETOGASHOB ...

Page 8: ...e the battery is fitted properly according to the stated position The manufacturer cannot be held responsible for damage or injury caused by an improper insertion of battery 4 Never use an extension cord to connect this appliance to electricity as the extension cords do not guarantee the required safety of the appliance 5 Do not operate this appliance with a damaged cord or plug or if the applianc...

Page 9: ...r and etc 13 The gas hob will produce heat and moisture during cooking within kitchen or area therefore the kitchen or area where this appliance is installed has to be well ventilated 14 Do not use this appliance in a potentially explosive environment 15 Do not carry the gas hob by holding up the stands and gas inlet 16 Make sure the cooking counter top and the surrounded walls for this gas hob to...

Page 10: ...om the appliance when it is in use 2 Let the gas hob and its parts to cool down before taking any of the parts as to avoid burns 3 Please use potholder and gloves when placing or lifting the pot and other larger size cookware on the gas hob in order to avoid burning risk 4 Make sure the used potholder is dry and heat resistant as the wet and moist potholders may cause steam burns if there is water...

Page 11: ...fire without any cookware on top of the burner 19 Always adjust the flame output according to the size of the bottom base of the cookware or even make it smaller Do not use high flame output with small cookware as the outer flames will catch up the sides of the cookware and this may cause serious burn to the user while trying to hold it 20 The user has to make sure the handle s of the cookware has...

Page 12: ...he appliance 4 Do not lean stand sit or place heavy items on top of the appliance as it cannot carry or stand heavy weight 5 Do not block the vent openings as the appliance needs to operate in well ventilating condition 6 Never store flammable material or liquid inside or around the gas hob to avoid fire hazard 7 Please cover the cooked food that is still remaining on top of the gas hob to be kept...

Page 13: ...n warranty of this appliance will be void 3 Do not interfere the electrical connections components and mechanical parts and never open the outer casing of the appliance unless it is done by the Pacifica and Pacific authorised service personnel Otherwise the given product warranty will be void 4 Make sure the power and electric cords of other electrical appliances do not come in contact with the ga...

Page 14: ...ndividuals to hospital for treatment 15 Do not light up anything or turn on appliances and making phone call where there is gas leakage Shut off the gas supply open all the windows and doors and contact the Pacifica Pacific Technical Service Department later for servicing and repair BEFOREUSINGTHEGASHOB It is necessary to clean the gas hob before the user use it for the first time This is to ensur...

Page 15: ...while at maximum output both the burner ring and burner cap s flames are turned on Toturnofftheburner The user does not need to press the control knob but just turn it clockwise to the right until it stops at 12 o clock position to shut off the gas supply from the gas tube to the burner If the control knob cannot stops at 12 o clock position or at the minimum flame output position but exceed it th...

Page 16: ... Make sure the appliance and its parts have already cooled down before any cleaning 2 Make sure the appliance is disconnected from the gas supply before cleaning 3 The user should use pure and clean water to clean gas hob as to avoid water mark sticking on the appliance 4 The burner base should be clean regularly To clean it use a damp and clean cloth to wipe it clean and finally use clean and dry...

Page 17: ...n it again with clean water and wipe it dry with clean soft cloth 20 Clean the control knob by wiping with clean soft and dry cloth and never use hard brushes scouring cloths steel wool and other abrasive materials on it 21 If the gas hob is not going to be used for a long period of time detach it from gas supply and remove the battery from the battery compartment Make sure the whole appliance is ...

Page 18: ...e the burner cap is dirty Clean and dry the thermocouple with clean cloth The flame coming out from the burner cap did not reach the thermocouple Adjust the burner cap and make sure the flame can reach the thermocouple The thermocouple is not in right position and cannot reach the flame Adjust the thermocouple s position and make sure it can reach the flame The gas inside the gas tank is almost em...

Page 19: ...ressure is excessive Adjust the gas pressure regulator or replace it with a new one if it is spoiled The burner cap is not fitting properly on the burner Adjust the burner cap and make sure it fits well on the burner In the event that the user cannot correct any of the stated or not stated technical problems please do not hesitate to contact the Pacifica Service Care Department for further service...

Page 20: ......

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