WARRANTY POLICY
PACIFIC STEAMEX
INC. LIMITED WARRANTY
The
Pacific Steamex
Inc. ScrubMaster 26C has been manufactured, tested and inspected in accordance with specific engineering requirements.
This machine is WARRANTED to be free from defects in workmanship and materials for periods as follows from the date of purchase.
Ten years parts, one year labor – Polyethylene Components
Five years parts, one year labor – Main Frame
Two years parts, one year labor– Brush Drive Motors
One year parts & labor – All other components unless excluded below
Travel time for warranty repair is authorized for a period of ninety (90) days following the date of sale to the end user, with a maximum of three
(3) hours per claim.
This warranty extends to the original user/purchaser and only when used, operated and maintained in accordance with
Pacific Steamex
Inc.
Operating and Maintenance instructions.
This warranty does not apply to certain wear parts and accessories of the machine such as electrical cords, carbon motor brushes, floor brushes,
belts, hoses, tools, squeegee blades, etc., nor does it apply to damage or failure caused by improper use, abuse or neglect. Warranty credit or
replacement of return parts including motors, pumps, etc., is subject to incoming inspection of those items.
To secure repair under this warranty, the following procedure should be taken:
1.
After the expiration of the ninety (90) day travel time warranty period, the customer is responsible for warranty travel payment or the
inoperative machine or warranted parts must be delivered to the authorized dealer with shipping and delivery charges prepaid. If unable to
locate the Dealer, you may contact
Pacific Steamex
Inc. at the address listed herein for the location of the nearest
Pacific Steamex
Inc. repair
center or agent or for other instructions pertaining to your warranty difficulty.
2.
Upon compliance with the above warranty procedure, all warranted repairs will be completed at no additional charge or cost to the user.
3.
Only
Pacific Steamex
Inc. or its authorized dealers and agents may make no charge warranty repairs on this product. All others do so at
their own risk.
This warranty limits
Pacific Steamex
Inc. liability to the repair of the product and/or warranted parts replacement and does not include
incidental or consequential damages arising from the use of a
Pacific Steamex
Inc. machine whether defective or not.
BATTERY WARRANTY
In addition to the terms above, any original equipment Pacific Steamex Battery which becomes unserviceable under normal use within a
period of ninety (90) days from date of sale to the original user will be repaired or replaced with one of equal specification at our option,
F.O.B. any authorized Pacific Steamex Sales or Service Branch, with no charge to user, except transportation costs. After the expiration of
the above ninety (90) day period, any battery which fails under normal use will be adjusted to the original user with a new battery of equal
specification on a twelve (12) month pro rata basis from the date of purchase. Adjustment will be determined using the then current list
price, plus transportation costs. Warranty is rendered null and void if battery is not kept filled to the proper level with DISTILLED
WATER.
This warranty is in lieu of all other expressed or implied warranties and is extended to the original purchaser/user.
04/02
PACIFIC STEAMEX, INC.
2259 S. SHERIDAN
MUSKEGON, MICHIGAN 49442-6252
1-800-968-1332
FAX 1-800-863-9536
885618
