WARRANTY POLICY
FLOOR MACHINES, FM-17DS & FM-20DS
The
Pacific Floorcare FM-17DS & FM-20DS
floor machines have been manufactured, tested and inspected in accordance with
specific engineering requirements and are WARRANTED to be free from defects in workmanship and materials as follows:
Three (3) years parts, One (1) year labor - DC motor and gear unit (excluding motor switches, rectifiers, carbon brushes and
flex couplings which have a one (1) year warranty.
One (1) year parts and labor – All other components unless excluded below.
This warranty extends to the original user/purchaser and only when used, operated and maintained in accordance with
Pacific
Operating and Maintenance instructions.
This warranty does not apply to the following wear parts and accessories of the machine including:
Part Number
502422
509781
503711
481202
481203
Nor does it apply to damage or failure caused by improper use, abuse or neglect. Warranty credit or replacement of return
parts including motors, etc., is subject to incoming inspection of those items.
To secure repair under this warranty, the following procedure should be taken:
• The inoperative machine or warranted parts must be delivered to the authorized dealer with shipping and delivery charges
prepaid. If unable to locate the Dealer, you may contact
Pacific
at the address listed herein for the location of the nearest
Pacific
repair center or agent or for other instructions pertaining to your warranty difficulty.
• Upon compliance with the above warranty procedure, all warranted repairs would be completed at no additional charge
or cost to the user.
• Only
Pacific
or its authorized dealers and agents may make no charge warranty repairs on this product. All others do so
at their own risk.
This warranty limits
Pacific
liability to the repair of the product and/or warranted parts replacement and does not include
incidental or consequential damages arising from the use of a
Pacific
machine whether defective or not.
This warranty is in lieu of all other expressed or implied warranties and is extended to the original purchaser/user.
2259 S. SHERIDAN DRIVE
MUSKEGON, MICHIGAN 49442-6252
800-968-1332
FAX 800-863-9536
10/12
Part Name
Cord Assembly
Wheel
Handle Grip
Bumper, 17”
Bumper, 20”
