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Lighting - LED, T5, Hybrid LED+T5
7. Troubleshooting
Problems
Solutions
Problem with
communication between
the device and PS Cloud
service
1. Reboot your home Wi-Fi router (power OFF/ON)
and after that
reboot your PS device (power OFF/ON)
.
Wait a few minutes
and check PS Cloud application
interface functionality again.
2. If you have multiple Wi-Fi routers,
make sure each of
them has a unique name
.
3. If you have multiple Wi-Fi routers, make sure you are
connecting to the closest one
with the strongest signal.