P1 W1MAX DV-230 Troubleshooting Manual Download Page 2

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DV-230 Trouble Shooting Guide v1.0

May. 15

C) Modem Minimum System Requirements

D) Modem Specifications

This information can be found at the bottom of your P1
W1MAX Modem (DV-230).

•

Serial Number S/N

•

MAC Address

Operating System

: Any Operating System that has been configured to operate a

network card. (Windows/Linux/Mac)

Hardware

: Computer with at least one network card installed.

Software

: IE, Mozilla, opera or any web browser.

Device

: +12V power adapter, P1 W1MAX Modem (Provided by P1)

Your P1 W!MAX Modem (DV-230)

is a Plug and Play device.

No configuration is needed.

Summary of Contents for W1MAX DV-230

Page 1: ...DV 230 Trouble Shooting Guide v1 0 May 15 P1 W1MAX Desktop Modem with WiFi Function DV 230 A Box Contents B Modem Overview...

Page 2: ...Serial Number S N MAC Address Operating System Any Operating System that has been configured to operate a network card Windows Linux Mac Hardware Computer with at least one network card installed Soft...

Page 3: ...and all three LED lights to light up If the P1 Logo and all three LED lights do not light up these are the possible problems and solutions 1 The plug point is faulty Switch to another plug point to c...

Page 4: ...ation from the P1 Network If the RED LED does not start blinking after 2 minutes please contact the P1 Care Line at 1 300 800 888 for assistance If the RED LED keeps blinking please reposition your Mo...

Page 5: ...ype of colour indicates the signal strength Red LED Weak Signal Yellow LED Good Signal Green LED Excellent Signal Modem position guide Condominiums Apartments Modem must face window Houses Modem must...

Page 6: ...icating that there is data transferring activity between your computer laptop and the Modem The P1 W1MAX Modem DV 230 requires a straight Ethernet Cable to work For optimum connection please use Ether...

Page 7: ...the modem The USB WiFi adapter Blue LED will light up and the Blue LED will be blinking indicating data is being transmitted 2 Switch on the WiFi adapter on your laptop 3 Right click the Wireless Net...

Page 8: ...ouble Shooting Guide v1 0 May 15 4 Select the SSID that is printed on your USB WiFi adaptor Click Connect 5 You will be prompted to key in the WEP password The WEP password is printed on your USB WiFi...

Page 9: ...t DHCP IP and SSID Check for signal quality and readjust the position of your Modem accordingly 7 8 Note This step is optional If you want to change the default SSID or WEP key open any Internet brows...

Page 10: ...the WiFi search network menu matches the SSID that has been set in the Modem 2 Your laptop desktop can detect the Modem s WiFi signal and SSID but unable to connect to it I Ensure that you are connec...

Page 11: ...dows OS or a similar function for other operating systems V Check whether you can ping to the Modem The gateway for your laptop desktop should have the same IP as the LAN IP for your Modem VI Disable...

Page 12: ...p and select Properties from the menu that appears 2 In the window that appears labeled Network and Dial up Connections right click on the icon titled Local Area Connection and select the item Propert...

Page 13: ...P IP and click on the button labeled Properties 4 A window titled Internet Protocol TCP IP Properties will now appear In this window click on the radio button to the left of Obtain an IP address autom...

Page 14: ...will have built in Ethernet adapter hardware and the necessary networking software as part of of OS X s default installation 1 Click on the Apple Menu Icon in the upper left corner of your screen 2 Se...

Page 15: ...DV 230 Trouble Shooting Guide v1 0 May 15...

Page 16: ...Linux Fedora 1 Go to the System Administration and select the Network menu item This will launch the Network Config tool which will prompt Configure Network Devices and Connections 2 Select the approp...

Page 17: ...0 May 15 3 Check on the Activate device when computer starts and Allow all users to enable and disable the device Check the Automatically obtain IP address settings and choose DHCP these are default...