FROM COURSE OF
DEALING, USAGE OR TRADE PRACTICE. IN THE EVENT THAT ANY APPLICABLE LAWS IMPOSE WARRANTIES, CONDITIONS OR
OBLIGATIONS THAT CANNOT BE EXCLUDED OR MODIFIED, THIS PARAGRAPH SHALL APPLY TO THE GREATEST EXTENT ALLOWED BY SUCH LAWS.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
This Limited Warranty is made solely for the benefit of the original purchaser of the Product from OzCharge or from an OzCharge approved reseller
or distributor and is not assignable or transferable. To assert a warranty claim, the purchaser must: (1) request and obtain a return merchandise
authorization (“RMA”) number and return location information (the “Return Location”) from OzCharge Support by emailing [email protected] or by calling
(03) 9482 2203 and (2) send the Product, including RMA number, receipt or a warranty fee (fee required only if not providing receipt) of 45% of MSRP
of the defective Product (the “Warranty Fee”) [RMA will include applicable Warranty Fee amount] to the Return Location. DO NOT SEND IN PRODUCT
WITHOUT FIRST OBTAINING AN RMA FROM OZCHARGE SUPPORT.
THE ORIGINAL PURCHASER IS RESPONSIBLE (AND MUST PREPAY) ALL PACKAGING AND TRANSPORTATION COSTS TO SHIP PRODUCTS FOR
WARRANTY SERVICE.
NOTWITHSTANDING THE ABOVE, THIS LIMITED WARRANTY IS VOID AND DOES NOT APPLY TO PRODUCTS THAT: (a) are misused, mishandled,
subjected to abuse or careless handling, accident, improperly stored, or operated under conditions of extreme voltage, temperature, shock, or vibration
beyond OzCharge’s recommendations for safe and effective use; (b) improperly installed, operated or maintained; (c) are/were modified without the
express written consent of OzCharge; (d) have been disassembled, altered or repaired by anyone other than OzCharge; (e) the defects of which were
reported after the Warranty Period.
THIS LIMITED WARRANTY DOES NOT COVER: (1) normal wear and tear; (2) cosmetic damage that does not affect functionality; or (3) Products where
the OzCharge serial number is missing, altered, or defaced.
If you have any questions regarding your warranty or product, contact OzCharge Support (email and phone number above) or write to: OzCharge at 166
Christmas Street, Fairfield, 3078, Victoria, Australia
