OXX Digital Coffeeboxx, User Manual

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25.
The Machine Does Not Turn On
• Make sure the Power Cord is plugged in securely.
• Make sure the outlet has power.
The Brewing Cycle Won't Start
• Check that the machine is turned on and has power.
• Make sure the Brewing Compartment Door is
closed completely.
Machine Alert Status
The Machine Alert Status will let you know there is an
error with the water supply. The 3 red indicators will
begin flashing (pictured above).
• Make sure the Water Tank Compartment Door is
closed completely.
• Make sure there are no obstructions inside the
Water Tank Compartment preventing the Water
Tank from seating completely.
• Check that the Water Filter Cap and Water Tank
Cap are seated completely on the Water Tank.
• Check that the Water Filter is free from clogs. Clear
the metal mesh in the filter holder.
• Clean the Water Filter Cap connection.
• Check that the Water Filter Cap and Water Filter
Holder are tightly connected.
Longer Than Normal Brewing Time
• Descale the machine. Follow the Descaling
instructions on page 20.
The Coffee Tastes Bad
• Check that the coffee is fresh.
• Flush the brewing system.
• Clean the Water Tank and fill with fresh water.
Consider using bottled or filtered water.
• Clean the K-Cup
®
Holder.
The Coffee Tastes Weak
• Select a smaller cup size to brew stronger coffee.
The Descale Indicator Is On
• Descale the machine. Follow the instructions on
page 20.
• Reset the descale indicator. Follow the
instructions on page 20.
The Brewing Cycle Starts, but Coffee/Water Flow is
Inconsistant
• Make sure the K-Cup holder is seated completely.
• Inspect the K-Cup Holder for obstructions, use a
toothpick to dislodge any foreign objects.
• Make sure the Water Tank Compartment door is
closed completely.
• Make sure there are no obstructions inside the
Water Tank Compartment preventing the Water
Tank from seating completely.
• Check that the Water Filter Cap and Water Tank
Cap are seated completely on the Water Tank.
• Check that the Water Filter is free from clogs.
Clear the metal mesh in the filter holder.
• Clean the Water Filter Cap connection.
• Check that the Water Filter Cap and Water Filter
Holder are tightly connected.
Coffee Splashes in the Cup
• Use a taller cup or thermos to prevent splashing.
Note: If the issue persists please call the OXX
Customer Call Center at 1-866-233-4714