If during step 7 the dose selector does not
return to the start line and no insulin has
been expelled, this may indicate one of two
possibilities.
1.
The pen needle that you are using could be
blocked. If so, remove the pen needle currently
attached to the pen and replace with a new
one. Then return to steps 6 & 7.
2.
The cartridge bung may require releasing. If
so, follow these steps:
A.
Replace the outer protective cap onto the
needle
B.
Unscrew the cartridge housing.
C.
Hold down the release button towards the
internal plunger until the starting line on the
dose selector returns to the arrow on the body.
D.
Dial up 8 units on the dose selector
without screwing the device back together
and simply push and hold down the release
button towards the internal plunger until the
starting line on the dose selector returns to
the arrow on the body.
E.
Without rewinding the internal plunger,
screw the cartridge holder and body firmly
together. This will release the cartridge bung
and as a result expel some insulin, however
the device will not be primed.
F.
Repeat steps 6 & 7 thus priming the
device fully.
Priming advice
