Part Number 10400152-101 03/2009
©2009 Overland Storage, Inc.
Page 5 of 5
Verify the Upgrade
Once you have logged on to the REO 9100c appliance, the
System Summary screen appears. Verify that the
System
Model
is REO9100c and the
Product Version and
Flash Version
are 5.0.2.65 (
Figure 13. System Summary
Initialize the Volume
1.
Click
RAID Setup
in the left pane
navigation bar
.
2.
Select either
RAID 5
or
RAID 5 with Hot Spare
, and
click
Submit
).
NOTE: The Volume Initialization process may take some time
to complete.
Figure 14. RAID Setup Screen
Recreate the Configuration (If Desired)
Using the notes you made earlier,
recreate the REO
9100 configuration
once the volume initializes and the
appliance reboots.
E-Mail Support Request File to Overland
NOTE: Your warranty may be voided if this step is not
completed. Previous REO configuration information and data
are invalid for this update of the REO firmware.
1.
Click
Maintenance
in the navigation bar.
2.
In the Support Request File section, click
Save
to save
the tgz file.
IMPORTANT: If you are using Windows Server 2003
or Windows XP, be aware that the file extension
might be changed to
tar
, which prevents the file from
opening correctly. Manually change the extension to the
original
tgz
extension.
3.
E-mail the
tgz file
to
. In
the subject line, type
REO9100c Field Upgrade Ticket
.
Return Removed Parts to Overland
1.
Place the removed REO 9100
Flash drive
in the
anti-static bag in the replacement parts box.
2.
Return the
parts
to Overland Storage.
Additional Help
You can get additional technical support on the Internet at
http://support.overlandstorage.com
, or call
1-877-654-3429 (toll-free U.S. & Canada), +44 (0) 118-9898050 (Europe), or +1 (858) 571-5555 Option 5 (International).