background image

Part Number 10400209-102 01/2009

©2008,2009 Overland Storage, Inc.

Page 1 of 4

IMPORTANT:  Overland Storage requires that all NEO 
Series parts be removed and replaced by an Overland 

Storage authorized service provider. Improper installation may 
result in damage which voids existing warranties.

This document describes how to remove and replace the 
shuttle assembly in an Overland Storage NEO 2000

E

 or 

4000

E

 library.

WARNING:  The GUI touch screen does not completely 
shut off NEO SERIES system power. To reduce the risk 
of electric shock or damage, unplug both power cords.

WARNING:  It is recommended that a mechanical lifter 
(or at least two people) be used to prevent injury during 
rack installation or removal.

NOTE: All positions stated (left, right, etc.) are with you facing 
the front of the library.

Unpacking the New Shuttle Assembly

Carefully unpack and verify that you have all the parts:

Shuttle assembly in an anti-static bag

These instructions

To service the library, you may need the following tools:

Flat blade screwdriver

#1 and #2 Phillips screwdrivers

Electrostatic Discharge Information

A discharge of static electricity can damage micro-circuitry 
or static-sensitive devices. To help prevent Electrostatic 
Discharge (ESD), observe standard ESD precautions.

1.

If the library is operational, remove any 

cartridges

 in 

the drives using the touch-screen GUI or WebTLC. 

2.

Power off the 

library

 as follows:

a.

Use the touch-screen 

GUI

 to power down the library.

b.

Turn the power supply 

switches

 to OFF (O).

c.

Remove the 

power cords

.

3.

Remove all 

data cables

.

4.

Remove all 

drive assemblies

.

5.

Using a mechanical lifter (or two people), remove the 
library from the 

rack

 and place it on a secure surface.

1.

Remove and retain the 

two screws

 securing the front 

top cover. 

2.

Lift and remove the 

front top cover

, and set it aside.

3.

Remove the 

Power and Signal Controller cables

 

from the shuttle assembly by releasing them from the 
two clips that secure them to the printed circuit board 
(PCB) on the shuttle (

Figure 1

). 

NOTE: The Signal Controller connector can be difficult to 
reach with your hand. If necessary, use a small flat blade 
screwdriver to press the connector release.

Figure 1.  Front View of Shuttle Cables

 

NEO

®

 2000

E

 / 4000

E

Spare Shuttle Assembly

Remove & Replace Instructions

Overview & Notes

N

EO

-0

16

1

Preparing the Library

Remove the Existing Shuttle Assembly

Signal
Controller

Power
Cable

Cable

Shuttle
PCB

Reviews: