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Ovation ascend, User Manual

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Ovation ascend User Manual Download Page 29

26

Returns

EachOvationunitcomeswitharisk-free60-dayfreetrial.
If for any reason you are not completely satisfied with your 
Ovation Ascend, simply return it and we will issue a full 
refund – no questions asked.

To initiate a return, call us within 60 days of receiving 
your order to obtain a Return Merchandise Authorization 
(RMA).  All returns must include an RMA.

All product returns should be directed to:

Ovation Hearing
1409 Fairfield Road S
Suite 101
Minnetonka, MN 55305

Summary of Contents for ascend

Page 1: ...Ascend...

Page 2: ......

Page 3: ...your Ovation Ascend 10 Ear Tubes and Tips 12 QuickFit Program Selection 15 Volume Adjustment 16 Directional Microphone Noisy Mode 17 Telecoil Phone Mode 18 Troubleshooting 21 Caring for your Ovation h...

Page 4: ...g aid before there may be an adjustment period of up to a few weeks before you can begin to enjoy all the benefits that your Ovation offers Be patient as you adjust to wearing your Ovation Ascend and...

Page 5: ...d speech clarity in noisy environments On device volume control Telecoil phone mode for use with most smartphones and with other compatible telephones and looped locations We recommend that you start...

Page 6: ...ries to help you maximize your hearing experience Ovation Ascend Tubes and Tips Tubes labeled in RED are for right ear Tubes labeled in BLUE are for left ear 3 1 Set Open Fit Ear Tips 1 Set Double Dom...

Page 7: ...moving from device body Protective Storage Case Your Ovation storage case is heavily padded and designed to be portable We recommend keeping your device in the storage case or in a dry box when not in...

Page 8: ...be tip that connects to the unit s speaker Amplified sound travels through the ear tube tip to your ear The ear tube also features a retention loop to help keep the tube and tip in place Directional m...

Page 9: ...6 Rocker Switch Programming Port Directional Microphone Ear Tube Battery Door Ear Tip...

Page 10: ...ng them unusable in your Ovation device Pulling off the plastic sticker activates the battery Do not pull the tab off until you need to use the battery The bat teries may take up 2 minutes to fully ac...

Page 11: ...not open the battery door too far or damage may occur Step 2 With the top of the battery door facing you hold the battery with the rounded edge positioned toward the back place the battery into the b...

Page 12: ...the plastic sticker and close the battery door to turn the device on To turn off the device and to prevent battery use when not using the device gently pull the battery door open Match flat side of th...

Page 13: ...e battery but also serves as the On Off switch ON Simply close the battery door OFF Open the battery door when you are not wearing your Ascend to turn the unit off and conserve battery life Opening th...

Page 14: ...t is for the right ear Next place your Ovation Ascend over the top of your ear until it rests securely behind your ear While holding your Ascend in place insert the ear tip into the ear canal and curl...

Page 15: ...b to grip the ear tube near the tip Then use your other hand to pinch off the ear tip from the end piece You may need to use some force to remove the tip Attaching an ear tip Place a new ear tip onto...

Page 16: ...wise direction until the tube releas es from the unit Attaching the ear tube Gently push the device end of the ear tube onto the unit and gently turn it in a clockwise direction until the device end o...

Page 17: ...d the cleaning wire through the ear tube starting at the device end until it comes out at the ear tip end then pull the cleaning wire back out through the tube Be sure to wipe off the wire before the...

Page 18: ...determine which one you like best Use that setting the majority of the time Simply press and release the upper portion of the rocker switch for 3 seconds to change the program setting Continue pressin...

Page 19: ...ounds you are hearing and giving you additional control over your listening experience To increase volume tap and release the upper portion of the rocker switch To decrease volume tap and release the...

Page 20: ...he rocker switch as described on pg 15 until you hear 3 beeps While in Noisy Mode your device will switch from an Omni Directional hearing experience to a Directional hearing experience giving you the...

Page 21: ...g systems including movie theaters concert halls sports arenas and places of worship When the sign at right is present it signifies that a telecoil system is available at that location Activating the...

Page 22: ...al spot where the audio quality is at its clearest and loudest Compatible Loop Systems As described on the prior page many public places are equipped with telecoil compatible assisted listening system...

Page 23: ...20...

Page 24: ...p is clean and clear of wax and ear tube is attached properly Microphone and hearing port is clean and clear of wax Battery may need replacing Note Leaving the battery on in your unit overnight will s...

Page 25: ...22...

Page 26: ...ully remove any traces of wax and debris Do not rinse or submerge your Ovation Ascend device in water In fact do not not use water alcohol or any other liq uid agent to clean your unit as they may dam...

Page 27: ...not remove the unit by pulling on the battery door and never pull the door back father than what is necessary to insert or remove a battery When you re not wearing your Ovation Ascend open the battery...

Page 28: ...es not cover malfunctions due to unusual wear and tear or mis treatment of the hearing aid such as physical shock damage from moisture or sweat excessive wax build up or tamper ing with the instrument...

Page 29: ...on Ascend simply return it and we will issue a full refund no questions asked To initiate a return call us within 60 days of receiving your order to obtain a Return Merchandise Authorization RMA All r...

Page 30: ...122 dB HFAvg full on gain 113 dB Peak gain 53 dB Reference test gain 30 dB Frequency range 200 5500 Hz Total harmonic distortion 3 Equivalent input noise 25 dB Battery current drain 1 0 mA Induction...

Page 31: ...28...

Page 32: ...nquiry actual observation or review of any other available information concerning the prospective user that the prospective user has any of the following conditions Visible congenital or traumatic def...

Page 33: ...tion or a foreign body in the ear canal Pain or discomfort in the ear Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels be...

Page 34: ...te for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation...

Page 35: ...aring loss DISCLAIMER No hearing aid can restore normal hearing or improve a hearing impairment resulting from organic conditions nor can it prevent further hearing loss You must be patient while adju...

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