If you still can not switch the printer on try another power outlet or
connect directly to the power outlet rather than into a surge protector.
Check printer cable connections
•
Printer connection via USB
If the printer cable is connected to a USB hub printing conflicts may
occur.
Attach USB cable directly to the computer. When printing do not use
other USB devices that are connected to the hub.
Printer still does not print
•
Paper
jam
Clear paper jam.
Press resume button.
Note:
If you print on labels make sure that no label has separated from the label
carrier.
Poor print quality
•
Streaks and missing lines:
If lines or dots on printed pages are missing or streaks appear the print
cartridges may be low on ink or need to be cleaned.
•
Print is faded:
Make sure that black print cartridge is installed.
If the black text and images on the print-outs are faded you may be
print with the tri-color cartridge. In addition to the tri-color cartridge
insert a black print cartridge to achieve an optimal print quality.
Make sure that no print cartridge is low on ink. If any print cartridge is
low on ink you should replace it.
Make sure that the protection film has been peeled off the print
cartridges.
Consider selecting a higher print quality.
•
Blank pages print:
May be the pink protection film is still attached to the cartridge. Make
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