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Return Policy
Your satisfaction is guaranteed. If you are not satisfied with your Otofonix Sona, you have 45 days to
return it for a full refund.
We are unable to honor return requests after 45 days
from the date of deliv-
ery. All products MUST include a Return Merchandise Authorization (RMA) number for proper process-
ing. Products returned without an RMA number will incur a twenty percent (20%) No-RMA Fee. To receive
an RMA number and return instructions, please call Customer Service: 704-380-0508, Monday to Friday,
9:00 am to 5:30 pm (EST).
You must contact customer service for an RMA number before mailing.
Days From Invoice
Amount Refunded
With RMA
Without RMA
1-45
100%
80%
46+
No Refund
No Refund
